We have only shared a small percentage of the thousands of photos that have been taken of Hale Library since May 22. This week we wanted to share a few more that are meaningful to us. Some are powerful illustrations of the reality of the devastation inside the building; others show how far we’ve come in the recovery process.
We’ve also included a few that are laden with memories and our hope for the future of Hale Library.
There’s one aspect of the recovery that’s hard to get across in these blog posts: It’s dark in there! We share photos that are as well-lit as possible, but in those instances, the light source isn’t Hale Library’s lights; they’re either natural light from the windows or temporary lighting.
The electrical infrastructure was seriously compromised, so the building is operating off of temporary construction power supplied by portable units rather than “house power.” As soon as you walk away from a space that’s lit up with construction lights … you’re in the dark. More than once the power has gone out on the workers removing the books from the stacks.
Fortunately, the building is nearly empty now. We’ve come a long way in the last sixteen weeks. The majority of the collection has been packed out, the duct work is completely clean, and the process of removing soot from all other hard surfaces is nearly complete.
Our services have been successfully relocated, too.
The reserves collection, which includes a lot of textbooks, was located behind Library Help on the second floor. Now students can access reserves at branch libraries and the new Library Help Desk at the K-State Student Union.
These days, the IT Help Desk is up and running in the Cat’s Pause Lounge on the top floor of K-State Student Union.
And those two sodden and sad locations in the photos above? They’re awaiting their next act!
The Harry Potter Room.
If you’ve been on campus since the first Potter film came out in 2001, you probably know what we’re talking about. The Great Room has inspired comparisons to the Great Hall in the Harry Potter movies for nearly two decades. More than one student has said that just being there made them feel smarter and more focused.
Post-fire, it looked as if the Harry Potter Room had a brush with some dark magic.
These days, it’s gratifying to see the space wiped clean and buzzing with activity. We’re moving forward, and the team of conservators, architects, construction workers and craftspeople executing the recovery and restoration plan are wizards at what they do.
Here’s a less-known Potter-themed room for any die-hard fans out there. Room 117 on Hale Library’s ground floor was not a well-trafficked space. It was home to rows and rows of moveable compact shelving.
Those who took time to uncover the library’s secrets, though, were aware that Room 117 was generally cooler when the rest of the building was hot, warmer when the rest of the building was cold, nearly always quiet and usually had vacant tables next to some enormous banks of windows. No space in the library, save perhaps the Great Room, offered more beautiful natural light.
How is all of this Potter-themed?
A few of our student employees dubbed it “The Room of Requirement.” It always had what you needed. We can’t wait to see what need the Room of Requirement—and all of these now-empty spaces—fills in its next life.
Librarians are pretty obsessive about tracking everything in their collections. It’s all meticulously cataloged, which allows us to identify where each item is at any given point in time, who has it, and when it’s coming back.
Cataloguing pieces of a mural? The oak beams from the Great Room? A 50-pound solid oak acorn finial? That’s a little out of our wheelhouse.
Fortunately, John Canning Company is in charge of disassembling Historic Farrell Library so it can be put back together better than ever. We’re confident that there will be no Humpty Dumpty situations on their watch.
Let’s set the scene: There’s a coupla big ol’ holes in Farrell Library. Charred, scary holes that have been covered by a temporary roof.
Below that, you have the dance floor. That’s what they call the temporary plywood floor built on top of the metal scaffolding that fills the entire Great Room. We don’t want to keep those holes, so the dance floor gives workers access to the ceiling where they can begin the process of removing the fire debris to replace the ceiling and roof.
Workers are carefully taking down the woodwork that lends the Great Room much of its historic character. It’s a little like high-stakes Jenga: Removing, labeling and relocating each piece of wood is a delicate process.
When Farrell Library is sporting a new ceiling and roof sans holes, it will be time to reverse-Jenga all of that woodwork. We can’t wait to see it back where it belongs!
Over in the Richard L. D. & Marjorie J. Morse Department of Special Collections, librarians have been going hands-on to pack out the Libraries’ unique research collections and rare materials. This area of the building mainly experienced smoke damage, and we initially hoped the books and other holdings could be cleaned on site. It’s become clear, though, that in order to keep them safe, everything needs to be transported to secure, reliably conditioned space.
“We should have everything out before the end of September,” said Associate Dean of Libraries Mike Haddock. “It’s been a slow process, but we can finally see the light at the end of the tunnel.”
The remaining special collections materials will join the 140,000 boxes that have already been sent to one of the three offsite storage facilities we’ve contracted to keep everything safe. The newest location in our stable of stables is one of Underground Archive & Storage’s facilities, a former limestone mine in Kansas City, Mo.
Now, it might not have been the first thing on everyone’s mind after the fire, but we had materials on order that arrived over the summer. We were a little busy, and we weren’t able to make those available … until now!
NEW K-State Libraries materials that were destined for Hale Library are being held in Seaton Hall. You can visit Library Help in the Union and ask for the item you want in person; we’ll retrieve it on the spot. Alternately, you can make your request through our website and specify which library help desk you’d like to pick your item up at.
And, as we look to the future, we continue our work with the architects from PGAV. They recently completed “like-for-like drawings”: PGAV determined what the building looked like right before the fire. Now those drawings go to a contractor who assigns what the replacement costs would be if we were to rebuild Hale Library as it was. These are essential steps that have to happen before the various parties involved assign a dollar amount to the total damages. Only after that is completed will we know how much K-State will receive from the insurance companies.
Until then, if you ever have questions you’d like us to address in this blog, please comment below or contact us at firstname.lastname@example.org.
And to everyone who has been following along with us on this journey, thank you! Your comments and words of encouragement mean the world to us!
The Great Room murals, painted in 1934 by David Hicks Overmyer, are the most iconic works of art on the K-State campus
During the fire, some of the most serious damage occurred in the Great Room ceiling immediately above the murals. Water from both the sprinkler system and from the firefighting efforts on the roof saturated the wall and dripped over the surface of the paintings. Then, in the following days, the plaster and masonry wall behind the mural absorbed a large amount of water that was still flowing through the building.
Since early June, the future of the Great Room and its murals have been in the hands of Julia Mathias Manglitz, preservation architect with TreanorHL.
Manglitz examined the murals post-fire. At that time, she worked from a lift to document soiling and streaking on the paintings that resulted from sap running from wood trim directly above. The murals were also stained by dirty water that came from the attic. Additionally, Manglitz discovered areas where paint was cracking and areas that were already exhibiting very small areas of paint loss.
When public information officer Darchelle Martin spoke with Manglitz in late July, Manglitz explained that the murals are painted directly on plaster that is attached directly to the masonry walls. In other words, the paint needs to adhere to the plaster, and the plaster needs to adhere to the walls.
“If we lose the plaster, we’ve lost the paintings as well,” Manglitz said. “So I inspected the murals as closely as I could by doing what’s called ‘sounding.’ When we work with materials like plaster and stone, we tap on them with a rubber mallet, and depending on what sound comes back to us, we can tell if something is well-bonded. Hollow sounding plaster is an indication that layers of plaster are starting to delaminate from each other or from the masonry. On my initial evaluation, even though I wasn’t seeing plaster coming away from the walls except in small areas, what I found were large areas that sounded hollow.”
Between concerns for paint loss and the potential for plaster loss, Manglitz decided to contact a conservation contractor as quickly as possible. Based on her experience working with John Canning Company on the extensive renovation and restoration of the Kansas Statehouse in Topeka, she recommended they be brought onto the project.
Rachel Gilberti, chief conservator at John Canning, has been working in Hale Library since June 22.
Once Gilberti joined the project, more intensive mapping of the mural damage began. By this time, scaffolding had been erected so they could finally make a thorough, up-close examination. They discovered small areas of plaster deformation where it was starting to delaminate from the wall. Other areas of the paint were marked by a fine pattern of dense cracking called craquelure.
“Water escapes through the cracks, which is a good thing, but sometimes the paint can come off, too,” Manglitz said.
Gilberti also noted that it’s important that the wall needs to dry at a stable rate. “If it starts to dry too quickly, the layers begin to separate from one another,” she said. “It’s also important to have the wall dry from both sides and meet in the middle. If it dries just from the back, all of the salts in the stone get pulled into the front and the material on the surface of the stone will come out.”
It could be a long time before the walls are thoroughly dry.
“The walls are fourteen inches thick, and the general rule of thumb for drying mass masonry is one inch per month,” Manglitz said. “That said, it doesn’t have to be perfectly dry before we start the conservation process to visually restore the appearance, but we needed to get it to the point where we feel like it’s safe.”
When the wall started to dry, additional small areas of paint began to flake off. Gilberti and her team began a triage campaign to repair small areas of damage and prevent others from worsening.
They used syringes to insert thermoplastic adhesive where they found paint cracking and peeling. Once the adhesive seeped in, they placed a clear piece of mylar over it and heated it with a small iron to get it to set. The process helped them keep the paint layer in place and on the wall.
As they monitored the drying-out process and addressed the paint delamination, they noted that different colors of paint reacted differently.
“Each color, each pigment in itself has unique traits,” Gilberti said. “Some pigments have less binding in them. All the reds in general are more sensitive pigments, so they react differently, especially to water. Greens are also very sensitive. White is a very stable pigment, so paints mixed with white did very well. The ones that don’t have that extra binding power are what we tried to stop from flaking with the thermoplastic adhesive.”
Since the beginning of their efforts to preserve the murals, Manglitz and her team have been collecting data regarding how wet the walls are. Initially, they could only take measurements at the surface, but since then, they’ve inserted probes seven inches or eight inches into the masonry to determine the moisture levels inside the walls.
“Once we determined that the easternmost mural, Industry, was dry and stable enough, we were able to do a surface cleaning to remove the drips from the wood trim above without having paint actively flake off,” Gilberti said. “After that we began removing the varnish coating.”
The protective varnish was applied the last time the murals were cleaned and restored in 2011. Stripping that layer will increase the breathability of the wall.
As the process of stabilizing, drying, cleaning and stripping the murals of varnish continues, Manglitz and her team have several important questions to weigh regarding next steps.
“We need to decide when it’s appropriate to do the conservation work on the murals given amount of repair that has to be completed in the rest of the space and above this space,” she said. “Roof repairs come with the risk of water infiltration, so we’ll be asking ourselves, ‘What can we do to protect the murals? When do we think it’s appropriate to move forward with conservation? What should the sequence be?’”
Even though those questions haven’t been fully answered yet, Gilberti is confident that they will find a way forward to ensure the future of the Great Room murals.
“Every piece of art is salvageable,” she said. “Conservators are here for exactly that reason, to salvage the artwork and preserve what the original artist’s intent is. It’s not one of those situations where they’re going to disappear: They will be saved. We’ve just got to assess as we go. The murals will have damage, but we are here to mitigate that.”
Perhaps the most-frequently asked question we’ve received since the fire is “Will the Great Room be okay?”
The answer is a complicated yes.
Historic Farrell Library, the original 1927 library building, sustained significant damage, and it has been a long and difficult process to determine the next steps for preserving the structure.
The fire started in the roof just south of the Great Room, and it spread quickly, so it was difficult to isolate and extinguish. Because the room was at the center of the firefighting efforts, it took on a significant amount of water from both the firefighting and the sprinkler system. Since the building materials in Farrell—plaster, limestone, wood—are all highly porous, they absorbed a lot of water.
TreanorHL, an architecture firm with strengths in historic preservation, and John Canning Studios, a conservation/preservation studio, have subcontracted with Belfor Property Restoration, our emergency recovery team. The two organizations are assessing the damage and executing the subsequent recovery processes to aid in returning the space to its original state.
Connecticut-based John Canning Studios has worked across the country on projects such as the White House and the US Treasury Building. In Topeka, they installed plaster beams and capitals in the Kansas Statehouse that were part of the original plans but never executed. They also completed extensive plaster repairs in 100 spaces throughout the capitol.
On July 20, Darchelle Martin, public information officer, spoke with Dave Gough, John Canning Studios’ historic preservation manager.
Gough, who has been with Canning for more than 10 years, arrived in Manhattan on July 5 to assess the damage. Since then, their top priority has been drying the space, but the process must happen slowly in order to prevent additional damage.
Currently, they’re working on removal of architectural paint. Gough said that paint acts as a barrier that keeps moisture from evaporating, so eliminating the paint from the walls, columns, and capitals (the ornamental plaster at the top of the columns), will help the walls dry more quickly.
He also explained that a lot of plaster delamination has occurred throughout the space: The top, protective layers of plaster were compromised by the water, and the exposed surface is much more porous, which increases the ability of the wall to breathe and dry. The loss, while unfortunate, is repairable.
“Right now we are in defensive mode, especially regarding the murals,” Gough said. “We’re trying to stop any more damage from occurring.”
Once the drying process is further along, the focus will shift to preserving the space and restoring it as much as possible to its original state. The paint colors, the light fixtures and all other components of the room will be examined in historic photos and analyzed through scientific methods, too, so they can determine what it looked like in its very earliest days. The option to restore the room to a more historically accurate appearance is being explored.
“We will take paint samples from the painted surfaces and make an analysis under a microscope,” Gough said. “We will find out what the original historic colors were, in order to learn what the original architect’s design intent was. There’s a lot of science involved in what we do.”
Plaster and paint are just two of the materials that will be preserved. The team has a complex system in place to make sure all of the oak woodwork in the room is restored.
“We’re removing all the wood in pieces,” Gough said. “We catalog it, we’ll clean the backside of it and get rid of any biological growth, such as mold and mildew. Then we’re going to strip the front of it, preserve it. Finally, the wood will all be stored until the rest of the space has been repaired and it can be refinished and reinstalled.”
Gough said that the bookshelves and bookcases in the room are all oak, too, but they’ve determined that not all of the material is original to the room. Only the portions that are original will be salvaged and receive the same treatment as the oak beams and other ornate woodwork.
“It’s going to be a time intensive job,” Gough said. “There is a lot involved in keeping it organized and keeping the pieces together. It’s a process of reverse engineering, taking it apart piece by piece, preserving it, and making sure it all goes back together in the same place. It’s going to be quite a feat.”
The timeline is equally complicated.
“We don’t know yet when it can go back up,” he said. “It depends on a lot of circumstances, like how dry the building is and how quickly the roof and ceiling can be rebuilt. They’ll also put in a fireproof ceiling and venting. Once all that construction is done, we’ll hope to be back on site and start reinstallation.”
In our next post, we’ll tackle another big question: “What will happen to the Great Room murals?”
Obviously, we’ve been thinking about the Hale Library fire all summer. Like, constantly.
We recognize, though, that some K-Staters spent the last three months in far-flung locales, thinking about internships, summer jobs, beach vacations … *sigh*
But pretty soon, a lot of folks will return to campus and wonder how life will change without Hale. While tons of general information is available on the Hale Library Recovery Plan website, we’d like to address some specific questions here.
For example, where will you go if you need help with Canvas? What will you do if you need to borrow a laptop or projector? The IT Help Desk and equipment checkout, both formerly on Hale’s second floor, are now in the K-State Union.
The IT Help Desk is now on the second floor Cat’s Pause Lounge.
And what if you need access to Adobe Creative Cloud, iMovie or Auto CAD? Why, you’ll head to the NEW Media Development Center, of course! They’re opening in Seaton Hall 1 on August 20.
Mourning the loss of your favorite table in Hale Library? We’re certain you’ll find a new home base in one of our many alternate study locations, like the Math/Physics Library.
The Math/Physics Library in Cardwell Hall is one of several branch libraries on campus.
Basically, what we’re saying is that services and amenities formerly available in Hale Library have been relocated.
For a directory of all of the important spots, just visit the K-State campus map. You’ll see where you can
Get help from a librarian
Save money by borrowing textbooks on reserve
Study with classmates
Find a peaceful location to escape your classmates
It’s all there, listed right under “Hale Recovery.”
Now, while all of our online library resources are available, most of the 1.5 million Hale Library books and other physical materials will not be available during the 2018-19 academic year.
What to do? Use interlibrary loan! Our free interlibrary loan service gets the the books and articles you need by borrowing them for you on your behalf from other libraries.
Unfortunately, we usually aren’t able to provide textbooks through interlibrary loan, but be sure to check whether we have your textbook on reserve at Library Help in the Union. Borrow it for a short period, scan what you need, save money, repeat!
If you need help looking for that textbook or have any questions we haven’t addressed, contact us through Ask a Librarian. We are still here to help you! Your K-State Libraries are so much more than buildings. We’re #Family!
Kathryn Talbot, K-State Libraries’ preservation coordinator, was at home when she received the call about the Hale Library fire on May 22.
“This person kept saying, ‘There was a fire, blah, blah,’” Talbot said. “I literally almost went, ‘I think you have the wrong number,’ before it dawned on me: This is Michelle from work.”
After that call from Michelle Turvey-Welch, the Libraries’ head of metadata and preservation, Talbot came back to campus feeling relatively calm.
“Driving up you didn’t see smoke, so I thought, ‘It can’t be that bad.’”
But when the firefighters were still working four hours later, Talbot knew that she needed to ask Turvey-Welch for permission to call companies that manage large-scale emergency recovery and restoration.
“We were preregistered with two companies that specialize in cleaning up after emergencies like hurricanes and tornadoes,” Talbot said. “So I called to say, ‘I think we might need your assistance.’ After four hours I knew it really was that bad.”
As K-State Libraries’ disaster team lead, it’s Talbot’s job to prepare the organization’s employees for the unexpected and to know whom to call in an emergency. By preregistering with disaster recovery companies, Talbot insured that K-State Libraries would be a priority client in case of a large-scale crisis. For example, in the instance of a tornado that affects multiple organizations, the disaster recovery company helps preregistered clients first.
That was only one element of the team’s preparation, though. Every office was supplied with one of the team’s red “disaster plan” binders, and they stocked strategic points throughout the building with emergency bins and supplies.
“The disaster plan is any library’s bible for how to care for the collection during a time of crisis,” Lori Goetsch, Dean of Libraries, said. “I’m confident that the damage in Hale Library would have been so much more extreme if it weren’t for Kathryn, Michelle, and a really excellent disaster plan.”
Once Talbot had made contact with BELFOR Property Restoration, she also called the American Institute for Conservation (AIC), which has a round-the-clock response line.
“I wanted their help in thinking through the situation and knowing which questions to ask the next day,” Talbot said.
Seeing the aftermath
In the following hours, as the extent of the damage became apparent, Talbot had plenty of questions, but answers were in short supply. She described her experience as she walked into Hale Library for the first time post-fire on Friday, May 25.
“It was really super dark, and I couldn’t believe at the time they had you put on boots,” she said. “I was like, ‘Why am I putting on galoshes?’ Then, as you walked in the back door, you instantly step into water. It’s like, ‘Why is there water in the mail room? That’s kind of weird.’ … And it was dark and intensely smoky. I figured [water and smoke would be] in the Great Room, but not everywhere.”
“We went up all five floors and four of them had water. I knew most of the collection would have to be moved. There was no way that our staff could do that on our own. There was no electricity and … we had tiny LED lights. It was way creepy.”
Talbot went through the building with Belfor staff members who specialize in handling collections and documents after an emergency. They helped prioritize which areas of Hale Library would be addressed first: Room 117 on Hale Library’s first floor suffered the most water damage and the books had to be packed out right away.
By this point, it was Memorial Day weekend, and it became increasingly difficult to contact vendors and arrange supplies. In order to have enough boxes on hand, Belfor’s team bought all of the boxes in stock at Home Depot, Menards, U-Haul and Lowe’s in Manhattan, Topeka and Salina. [Read more about how they recovered wet books.]
Today, a little more than eight weeks post-fire, Talbot cites Turvey-Welch’s constant support and non-stop work ethic for helping her get past each new unexpected challenge. She also praises the Belfor crew for helping her wrap her head around the massive scale of the project
“They’ve been through this before,” she said. “I’m like, ‘What am I not thinking of? … What do you need in order to do what you need to do?’ My dealings with their team have been highly collaborative.”
When the Libraries aren’t in crisis, Talbot’s job looks much different. Typically, her main job duties include managing digital preservation and supervising all staff that handle aspects of physically moving books: shifting the collections from one part of the library to another, reshelving books returned by patrons, and storing and circulating books that are located offsite at the Library Annex. She also supervises the care of general circulating collections, including binding and preservation lab activities.
These days, Talbot has a desk in Unger Tower, but she doesn’t spend much time there.
“Every morning I visit Hale at about 7:40 and I do my rounds with my environmental control, I take pictures or I go, ‘Huh. I wonder why that’s like that,’” Talbot said. “I come out, upload the environmental data and send that on, maybe do some troubleshooting. It just depends on the day. It’s not like the early panicky weeks where you’ve got to react right away with some decision. It’s more like, ‘Okay, let’s think this through, because we’ve got 24 minutes to live in the situation.’”
“I would say about a couple weeks ago I stopped waking up in the middle of the night, so I’m either letting it go or I’m just dealing with it better. I think we’re in a better place. It sounds like by the end of August we’ll have everything out of the building. Even if it’s not cleaned, it will be in a better environment than what it is now.”
“I think another anxiety will be when we’re ready to go back,” Talbot said. “The integration … really, I haven’t mentally wrapped my brain around that. There will be a lot of collection decisions that need to be made.”
And is she considering a career change after everything she’s been through in the last two months and the many challenges ahead for renovating Hale Library?
Now that most floors of the building are emptied and we’re starting to work with a blank slate, truly dramatic changes are less visible. Nonetheless, surprises crop up on a regular basis—some less welcome than others.
The vast majority of the materials from the Richard L. D. and Marjorie J. Morse Department of Special Collections are located on Stack G and Stack H. For weeks, our plan was to clean those materials on the premises.
“We really hoped we could set up cleaning stations in the building and go through the process of vacuuming them and wiping them down to remove soot right here on site,” Roberta Johnson, director of administrative and IT services, said.
Unfortunately, Stack G is getting hotter: A water line that provides cool water to the chilling system was damaged in the fire. It needs to be fixed, but that water line is an area of the Great Room that is currently inaccessible.
This week, we received the news that temperatures in Stack H are rising, too.
“All of the building except the data center in the basement and a few elevators are still powered by generators,” she added. “The cooling system for Stack H isn’t getting reliable power, and until good commercial power is available, and the unit’s electrical issues are resolved, these problems will continue.”
So the materials in both Stack H and Stack G will be packed out soon and transferred to Executive Court, the storage and cleaning facility near the airport.
“In some places, the building conditions are getting worse instead of better,” Johnson said. “We just can’t risk leaving valuable materials in non-climate controlled space.”
The Great Room
Additional scaffolding has been constructed in the Great Room. Once complete, crews will build a floor across the top; from that floor they will be able to reach the ceiling and start the restoration process.
Julia Manglitz, a professional art restorer, is on-site to oversee efforts to preserve the Great Room murals, which were painted by David Hicks Overmyer in 1934.
“Her goal is to dry the plaster out very slowly in order to cause the least possible damage to the murals,” Haddock said.
He also explained that she is using a large black light to examine and photograph the murals because the UV light can make damage on the painting’s surface readily visible.
The “We are the Dream” mural is in the Academic Learning Center, which is on the opposite side of the wall from the Great Room Mural. Manglitz hopes to remove the “We are the Dream” canvas from the wall as the plaster dries, but that painting is in less-than-ideal condition and the outcome is uncertain.
In a related effort, there is a full painting crew in the Academic Learning Center, but they are actually “unpainting,” or removing the paint from the walls, thereby erasing a barrier that is preventing the plaster from drying out.
The next step will be to remove the ceiling in the Academic Learning Center, another part of the effort to eliminate moisture from the environment.
One building challenge and one bit of trivia
Meanwhile, up on the roof, there are three very large, non-functioning air conditioning units that will have to come off. (Well, two very large ones, and one very, very large one.)
“It’s a challenge we haven’t quite managed to come up with a workable solution for yet,” Mike Haddock, associate dean, said. “There’s been talk of everything from dismantling them and bringing them down in pieces to airlifting them off with a helicopter.”
Stay tuned for those photos, right?
About a month ago, we shared photos of the dehumidification tubes that prompted references to science fiction pop culture.
Well, sci fi fans, meet the hydroxyl generator.
There are multiple boxes emitting an eerie blue glow across fifth floor. These hydroxyl generators use a phenomenon that occurs in nature to neutralize odor left by the fire.
Hydroxyls are molecules that are created when sun’s ultraviolet rays react with water vapor in the air; however, they don’t occur indoors. The generator creates atmospheric hydroxyls that neutralize smells by breaking down the chemical bonds in the odor-causing bacteria molecules. Hydroxyls also neutralize some molecules in mildew and in mold spores. The machines are safe for use in occupied areas.
If you were told to inventory the contents of your house, apartment, office or dorm room, where would you start? How many total items would be on your list?
In order to file an insurance claim after the May 22 fire, the K-State Libraries administration has been managing that overwhelming task. Roberta Johnson, director of administrative and IT services, walked us through the process of inventorying a building that’s bigger than nine football fields.
Johnson explained a series of steps have to be completed before the insurance company will provide financial compensation. Several tasks have been finalized.
First, K-State’s insurance company subcontracted with an insurance adjuster (in this case, Crawford & Company). Crawford & Company will work closely with Belfor, the recovery and restoration company, in determining the extent of the damage that was a result of the fire and the subsequent water exposure.
Before that happens, though, the entire contents of the building had to be inventoried and a determination made as to what was or was not salvageable, so Crawford & Company subcontracted with two more organizations. RCF Salvage inventoried all fixtures, furniture, and equipment (FFE) in the building, and Envista Forensics inventoried technology, which included everything from computers to the digital displays and checkout machines.
“I feel like I have nine million people to deal with,” she joked. “At one point there were 15 different agencies in the building, companies that have come from all over the country, Georgia, Indiana, Texas … to work on this project.”
The whole inventory process started on May 28, just six days after the fire. The bulk of the work was completed in about three weeks.
Either Johnson or K-State Libraries’ building manager, Robin Brown, walked through Hale Library with RCF Salvage’s staff to verify every single item that was inventoried. They signed what Johnson said felt like reams of carbon paper in the process, and the resulting 367 page FFE inventory included 7,749 line items. In many cases, just one of those lines represented more than one thing; for example, one entry might be a record of 35 wooden chairs.
Envista Forensics produced a second inventory report that included approximately 1,970 pieces of technology.
“Keep in mind that almost all of this was done by flashlight because there was no power in the building,” Johnson said. “We did have temporary lighting toward the end, but I just thought these were the world’s worst conditions for the work. They sifted through the contents of every office, cubicle and storage space. And yet they were still so professional. I’ve been amazed.”
So what happens next?
“This is a 550,000-square-foot building; there are a lot of nooks and crannies,” Johnson said. “We’re still coming across items, and occasionally we have to go back to the inventory to make sure they’ve been accounted for. It will take time to clear up any discrepancies.”
Only once the loose ends are tied up can the adjuster valuate the inventory and provide a dollar amount to the insurance company.
“Even once the inventory process is finalized, we still don’t have estimates about the structural damage itself,” Johnson said. “That’s an entirely separate process. And until we have that piece in addition to the inventory of the building’s contents, there won’t be a total damage estimate.”
In the meantime, Johnson says she does have some idea of what the largest losses will be in terms of expense.
“The servers in the basement are among the most expensive single items,” Johnson said.
Other big ticket items include the fixtures: cubicle walls, desks and workstations.
During the inventorying process, first floor was used as a holding area for furniture and boxes of books. June 11, 2018.
“Right now they’ve carted out more than 100 industrial-sized dumpsters full of fixtures and furniture, and they’re not done yet,” Johnson said. “The loss is massive.”
Johnson is highly pragmatic about the whole process, though.
“We had no injuries,” she said. “When you think about the extent of what happened, that’s the most important thing. No injuries. I’m so grateful for that.”
Of course, there are more than 100 K-State Libraries and IT Services employees who had offices and workstations in Hale Library, and most had personal items at their desks – everything from art to clothes to their own technology. An inventory of those items was compiled separately, and employees will make claims to the insurance agency at a later date.
Among some staff members, there’s a running bet as to whose office held the most personal items. Two of the academic services librarians, Melia Fritch and Cindy Logan, are the odds-on-favorites, so we asked them about their experience.
“There was such a sense of disbelief when we learned our office was a loss,” Logan said. “We have had so many fire alarm situations where nothing was damaged, I just thought they had to be wrong … there was no way there was that much damage. It took probably a week before the news really set in.”
On May 30, Fritch, Logan and their Hale Library co-workers were allowed in the building for the first time to retrieve any personal belongings that were salvageable.
“It was pretty surreal visiting the office for the first time after the fire,” Fritch said. “We walked through with all the safety gear on and carrying flashlights, and it was so hot. The most disturbing thing was going into to our office and feeling like FEMA had been through since there were these orange spray-painted words like “demo” all over the walls. That was weird.”
Fritch and Logan’s second floor office was packed with art, books, photos and objects. They both say they surround themselves with things that remind them of people they love, books about subjects they’re passionate about or quotes that express core beliefs.
“What I really miss is the artwork that my son had done throughout the years that I had hanging up,” Fritch said. “I was super happy that some of Tyler’s artwork was safe and I could take it, along with some photos I really wanted. Of course, I miss the Keurig, too—ha!—but the material objects, the decorations, the computer, the chair, books … those can be replaced.”
A video of Melia Fritch and Cindy Logan’s office taken shortly before the fire.
Logan, who laughingly admits to something of an office supply addiction, agreed, and added that she looks forward to the day when they get to move into a new space.
“For now, I miss having my 20 million different markers, highlighters, pens, notebooks and types of Post-it notes,” she said. “But I look forward to our new bright and shiny offices and making them feel like home once the building has been renovated. My office reflects me, and I will continue to fill it with things I love and from the people who love me.”
It started shortly after 4 p.m. on Tuesday, May 22.
Alarms went off in Hale Library. Employees reported smoke.
The building was safely evacuated, and emergency personnel from the Manhattan Fire Department, Riley County EMS, Fort Riley, Blue Township and others responded.
In order to save the structure, several hundred thousands of gallons of water flooded the building.
Outside of the library, the entire K-State community experienced system outages. To protect the university’s data center, which is located in Hale Library’s basement, online tools such as Webmail, HRIS, KSIS and others were taken offline. By June 4 —thanks to efforts from staff from multiple units across the university who worked round-the-clock—vital services were restored due to generator power.
Additionally, since the majority of the university’s library materials were unavailable, the Libraries made it a priority to restore interlibrary loan services as soon as possible. They were up and working again by June 1.
This is what K-State’s faculty, staff, and students experienced outside of Hale Library.
Inside of Hale Library, the damage was much, much worse than initially hoped. On May 24, President Richard Myers and Dean of K-State Libraries Lori Goetsch saw the destruction for the first time.
“To be honest it was pretty devastating,” Dean Goetsch told Brady Baumann of KMAN. “It was heartbreaking to see the amount of damage. In order to enter the library, we of course put on hard hats. We had to put boots on because the water was up to our ankles. … It was really sad. You know, I’ve been here for 14 years, and Hale … feels like home. … And it was like seeing your home damaged.”
Historic Farrell Library bore the worst of the destruction. Holes for the firefighting efforts were cut in the roof, and a lot of the water poured through that part of the building.
Many K-Staters are familiar with Farrell Library’s iconic Great Room, but most are probably not aware that the 1927 building also houses the Academic Learning Center (ALC), K-State’s athletic tutoring facility. The ALC is an essential study location that provides vital tutoring services for student athletes.
The “We Have a Dream” mural, which was created 1978-80 by several multicultural student organizations, covers one large wall of the facility. The ALC will have to be gutted, and it is uncertain if the mural can be saved.
Below the ALC and Great Room, on Farrell Library’s second floor, the IT Help Desk, multiple iTAC offices and the Media Development Center were extensively damaged, as was the technology in those spaces.
Nevertheless, even as K-State Libraries administrators were absorbing the scope of the disaster, they were also launching the recovery process.
Within 48 hours, Belfor, an international disaster recovery and property restoration company, was on site to assess the damage.
On May 27, more than 75 Belfor workers began removing wet carpet and ceiling tiles from the library. By June 1, their ranks had grown to nearly 200 workers from eight states. They swarmed the site, performing assessment, cleaning and determining what could and could not be salvaged.
Most of the carpet and ceiling tiles in the building have been removed, and it’s estimated that about half of the drywall will need to come out.
Two weeks following the fire, all of Hale Library’s occupants—87 K-State Libraries faculty and staff members, 38 IT Services staff members, 2 Academic Learning Center employees and dozens of student employees— were generously welcomed into 13 temporary locations across the university.
Many, many challenges lie ahead for the recovery effort. Even today, there is very little lighting since electricity has not been restored. The generators on the lawn power dehumidifiers and air cooling units in an attempt to keep the temperature and humidity more manageable. On hot days, it reaches 90 degrees inside the building. Workers have to wear hardhats, vests, and respirator masks, so that combination makes the heat even more oppressive. The sheer scale of the recovery for the 550,000-square-foot Hale Library is immense, and there are new problems to be solved at every turn.
This blog will be our place to share our journey, and we hope you’ll follow along as we plan for the future.
The outpouring of support from faculty, staff, students, alumni, donors and other libraries around the country has been overwhelming. We are profoundly grateful for their generosity and kind words, and we know that with the K-State Family behind us, the long chapter ahead of us has a very, very bright ending for an exciting, new Hale Library.