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Office 365 email-retention settings go into effect April 11

by Information Technology Services

Office 365 retention settings will be activated on the evening of Friday, April 11. These retention settings govern the automatic management of emails that have been moved to the Deleted Items folder and Junk Email folder.  A couple of things to note: 

  • Items will be automatically removed from your Deleted Items folder after 30 days. You can recover those removed items for up to 14 days after their removal. See the Knowledge Base article on how to restore deleted items.
  • Items will be automatically removed from your Junk Email folder after 30 days.

After April 11, any email in the Deleted Items and/or Junk Email folders that is 30 days or older will be deleted. You will still be able to recover these items for 14 days after April 11; refer to the Knowledge Base article, https://kstate.service-now.com/kb_view.do?sysparm_article=KB11387 .

More information about the retention settings, tags and how they operate can be found at Microsoft’s Retention Settings webpage.