Apple will be releasing the new version of OS X, next week. Information Technology Services (ITS) recommends not installing the new version of OS X until ITS announces a compatible version of TrendMicro antivirus.
Tests of El Capitan indicate:
- upgrading to the new version of OS X with TrendMicro antivirus installed results in the computer not functioning.
- installing TrendMicro antivirus on a computer that already has El Capitan installed results in the computer not booting correctly.
Both of these instances will require a technician to resolve the issue. Typically a new version of TrendMicro that is compatible with new versions of OS X are made available by the manufacturer within a few days of the final release of the new version of OS X.
If you have any questions, contact the IT Help Desk, email@example.com, 785-532-7722.