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IT News

IT Update

Fall is a spooky time of year with cooler weather, hundreds of events across campus and IT staff cranking on projects. Duo, two factor authentication, is coming to the final three faculty/staff groups and the cloud first strategy continues with moves of priority systems to the cloud.

Staff

As part of the IT Reorganization process, Gary Pratt, CIO announced the combining of the Network Operations Center and the Information Security and Compliance Office to form the Security Intelligence and Operations Center.

Scott Finkeldei has accepted the role of Director for Academic and Student Technology. In this role, Scott will continue to lead the faculty support services provided by the Office of Mediated Education (OME). Additionally, Scott will provide a more focused effort in providing direct support for faculty in the teaching, learning and scholarship arenas as well as support the student success technology needs of campus.

IT continues to emphasize professional development for staff especially in the areas of ITIL and cloud strategies.

Service Operations

Duo, two factor authentication, has been installed by 5,787 faculty/staff and students. The goal is to complete the remaining faculty and staff in K-State Research and Extension, Facilities and Housing and Dining by November.

Data center relocation option project – The data center relocation project is in its nineteenth week. See project website for weekly updates. 

AWS training

  • AWS Immersion Day for Oct. 30. The morning sessions include a high-level overview of AWS cloud, networking, storage and databases. In the afternoon, there are hands-on activities on the topics of Auto-Scaling, Well Architected and Cloud Formation.

NTS wireless infrastructure upgrade – Networking and Telecommunications Services (NTS) are working on a host of projects including the restoring services to the remaining floors in Hale. The team is upgrading the wireless infrastructure with code fixes. Planning continues for the Baseball Stadium renovation and expansion between Bramlage and the south end of Bill Snyder Family Stadium.

CRM project – Ninety-five K-Staters completed the first round of CRM training. Basic training will be offered every two weeks with advanced training beginning in November. Updates to CRM can be found on the the CRM website.

ERP – (Enterprise Resource Planning) – The President’s Cabinet has reviewed and approved the recommendations of the ERP Task Force Report to continue further analysis, including site visits, value management engagement, and business process analysis. More information will be provided by the end of the calendar year. 

Global Protect VPN will replace the current AnyConnect VPN. More information is available here. The sunset date for AnyConnect is Nov 14.

IT Project Governance Committee (PGC) is underway. Formal communication about the role of the PGC will be sent in late November. 

Training and more

Checkout the ITS events calendar for information on available training sessions.

The IT Support Specialists will be on campus during the KSRE Annual Conference Oct 22 through 24, to assist K-State Research and Extension staff with their computing needs.

Security – Cybersecurity Awareness month kicked off with the State of IT Security presentation by Josh McCune. Additional events planned for the month include open mic sessions on KSDB 91.9., articles in K-State Today, a Twitter Trivia contest, Shred day on Oct 23. and more. Check out events on www.ksu.edu/cybersecurity. 

Comparison of Phishing Scams and Compromised eIDs 

YTD 2019 YTD 2018 YTD 2017
Compromised eIDs 477 460 4698
Phishing scams 1070 415 962
Phishing scam tickets processed 2736 1855 6058