The IT Service Portal is your one-stop shop for getting help with your IT needs. What can you do inside the portal?
Search for what you are looking for such as request forms, services, how-to articles, and more.
- Report issues with supported applications and services to the IT Help Desk
- Ask a Help Desk consultant to find answers to your questions
- Connect with the IT Help Desk through Live Support Chat
- Find IT Help Desk contact information and hours
Search the knowledge base
Search the knowledge base for how to articles and answers to common questions.
View the Service Catalog
Do you need to know what IT services are available to campus? Check out the Service Catalog.
Keep up-to-date on the latest IT happenings
Do you want to know the latest scams or the status of IT resources? This can be found in the ITS portal as well. Check out the links on the top toolbar.
Let us know what you think by clicking the Give Feedback link located on the right-side of any portal window.
To ensure that your computer is patched to mitigate the WannaCry Ransomware threat and other vulnerabilities, K-Staters on and off campus can set their computers to automatically apply the updates. Information on how to update your computer is available from K-State’s Software Update Service for Windows. K-Staters are encouraged to periodically restart their systems to complete the installation of system updates.
If you need assistance applying the patch, please talk to your technical support person or the IT Help Desk at 785-532-7722.
By Monty Nielsen
Grade rosters are now available in KSIS for grade entry. Grades for spring 2017 term are due by 5 p.m. Tuesday, May 16 for term courses with final exams given Monday, May 8 – Friday, May 12.
Students will be able to view grades for regular courses in KSIS starting after 8 a.m. Wednesday, May 17.
More information about grade submission deadlines are available from the Final Grade Submission Information – Spring 2017 page. For information about submitting grades from K-State Online to KSIS, see Copy Final Grades from K-State Online to KSIS.
During this time of the semester, K-State gets hit hard with email scams. There have been 190 scams reported since Sunday resulting in 75 compromised accounts.
What can you do?
Stop and think before you click. YOU are the best defense against these scammers.
If something looks suspicious, do not click on the link. Period. You stop the scammers right in their shoes.
Be really suspicious of emails in your junk folder. Normally, it’s in the junk folder for a reason. When in doubt, throw it out! Continue reading “190 scams and 75 compromised accounts since Sunday!”
According to the US Department of Justice, more than 17 million Americans were victims of identity theft in 2014. EDUCAUSE research shows that 21 percent of respondents to the annual ECAR student study have had an online account hacked, and 14 percent have had a computer, tablet, or smartphone stolen.
At K-State during 2016, 2655 phishing scams were reported resulting in 1213 compromised accounts.
Online fraud is an ongoing risk. The following tips can help you prevent identity theft.
Continue reading “IT Security Awareness: Protect yourself and your identity”
Qualtrics, a robust and versatile survey tool, is used for a variety of purposes at K-State. A few examples:
- Event registrations
- Satisfaction surveys
- Online forms
- Academic research
- and more
Ready to start learning how to use the tool? An Introduction to Qualtrics training is 2:00-3:00 p.m., Thursday, March 30 in 318 Calvin Hall.
Topics to be covered:
- Create and manage surveys
- Question types overview
- Look and feel
- Block options and survey flow
- Display and skip logic
All faculty, staff, and grad students are welcome to attend. No registration is required.
If you have any questions, contact Rebecca Gould (firstname.lastname@example.org) or Cathy Rodriguez (email@example.com).
Cybercriminals know the best strategies for gaining access to your sensitive data. According to IBM’s 2014 Cyber Security Intelligence Index, human error is a factor in 95 percent of security incidents.
A few K-State stats:
- In January 2016, there were 60 phishing scams reported resulting in 9 compromised accounts. A compromised account means hackers were successful in getting a K-Stater to give up their eID and password.
- In January 2017, there were 355 phishing scams reported resulting in 313 compromised accounts!
What does this tell us?
You are the first line of defense in protecting your personal identity information. The numbers of phishing scams are going to continue to increase and the best defense is you!
Learn how to identify phishing scams and don’t give your credentials up to these criminals.
Continue reading “Learn what it takes to refuse the phishing bait!”
Jodi Kaus, director of K-State’s Powercat Financial, will provide the following money tips & answer your questions about:
- Ways to stretch your dollar
- Qualifications for the Federal Public Service Loan Forgiveness program
- Free online Salt financial tool
The session is 11:45 a.m. – 12:45 p.m., Thursday, February 9 via Zoom. Join the session at https://ksu.zoom.us/j/644682117.
Since 2009, Kaus, an expert in financial management, has served as director of the center which provides free financial insight for students by students and recently moved into its new center on the third floor of the Student Union. She has almost 20 years of experience in wealth management and financial planning complimented by a law degree and Certified Trust & Financial Advisor designation.
If you have any questions, contact:
302 K-State Student Union, Third Floor
918 N. 17th Street
Manhattan, KS 66506-2800
You exist in digital form all over the Internet. It is important to ensure that the digital you matches what you are intending to share. It is also critical to guard your privacy — not only to avoid embarrassment but also to protect your identity and finances!
Following are specific steps you can take to protect your online information, identity, and privacy. Continue reading “IT Security Awareness: Keep what’s private, private”
By Monty Nielsen
Grades for fall 2016 term are due by 5 p.m. Tuesday, December 20 for term courses with final exams given Monday, December 12th – Friday, December 16th.
Grade rosters will be available in KSIS for grade entry after 5 p.m. Friday, December 9.
Students will be able to view grades for regular courses in KSIS starting after 8 a.m. Wednesday, December 21.
More information about grade submission deadlines are available from the Final Grade Submission Information – Fall 2016 page.