Kansas State University


IT News

Author: Eric Dover

XcodeGhost iOS virus and what you need to know

A couple of weeks ago, it was discovered that some apps in the iOS app store had been infected by a virus called XcodeGhost. Information Technology Services has discovered some infected iOS devices (iPhone, iPad) on the K-State network. As these devices are identified, their access to the K-State wireless network is being blocked. If your IOS device has been blocked, go to the IT Help Desk in 214 Hale Library so that they can assist you in cleaning your device and requesting the network block be removed.

Apple has removed the infected apps from the App Store, but some of these apps may still be installed on iOS devices. For more information, see Apple’s XcodeGhost Q&A (Chinese version).

TrendMicro antivirus updated to support Mac OS X 10.11 (El Capitan)

TrendMicro antivirus for the Mac has been updated to support Mac OS X 10.11 (El Capitan). If your Mac has been using the K-State provided version of TrendMicro, the update has been delivered automatically. For those who need to download the updated version of TrendMicro antivirus, visit the K-State Antivirus Software page.

Before installing El Capitan, ensure your version of TrendMicro is up-to-date:

  1. Open the Applications folder.
  2. Double-click the Trend Micro Security application icon.
  3. Make sure that your settings match the following:
    • Product version 2.0.3061 or newer
    • Virus Scan Engine version is 9.800.1009 or newer.

Information Technology Services still recommends waiting before installing a new operating system as bugs are often found just after the release of a new operating system. It is also best to make sure that you have a good backup of your computer before upgrading to a new operating system.

New features and design changes available for the Outlook Web App

Over the last few weeks, Microsoft began upgrading K-State email accounts with a new Outlook Web App (Webmail) experience. Some of the new enhancements delivered in this upgrade are:

  • A new action bar providing quick access to the most common commands for email, calendar, people and tasks.
  • Enhanced options for helping to manage your inbox such as pin to keep important messages at the top Outlook new featuresof the inbox.
  • Weather information has been added to the calendar.
  • Overall look and feel has been upgraded. The email subject line is larger and more prominent and the reading pane has been adjusted to make it easier to read emails.

For a more detailed look at all of the changes see New features coming to Outlook on the web.

Do not install new Mac OS X until compatible TrendMicro is available

Apple will be releasing the new version of OS X,  next week. Information Technology Services (ITS) recommends not installing the new version of OS X until ITS announces a compatible version of TrendMicro antivirus.

Attention. Do not install the new Mac OS XTests of El Capitan indicate:

  • upgrading to the new version of OS X with TrendMicro antivirus installed results in the computer not functioning.
  • installing TrendMicro antivirus on a computer that already has El Capitan installed results in the computer not booting correctly.

Both of these instances will require a technician to resolve the issue. Typically a new version of TrendMicro that is compatible with new versions of OS X are made available by the manufacturer within a few days of the final release of the new version of OS X.

If you have any questions, contact the IT Help Desk, helpdesk@k-state.edu, 785-532-7722.

K-State antivirus servers to be upgraded to support Windows 10

Information Technology Services is upgrading K-State’s antivirus servers to a new version that supports Windows 10. The upgraded version was made available by TrendMicro on Monday August 3 and will take about a week to complete the upgrade at K-State. It is anticipated that the new TrendMicro Antivirus client will be available for K-Staters by early next week.

Continue reading “K-State antivirus servers to be upgraded to support Windows 10”

OneDrive for Business training now available

This past spring Information Technology Services rolled out OneDrive for Business to the campus community. This is a service that enables you to access data stored in OneDrive for Business from multiple devices as well as through a web browser. Many are interested in the sharing capabilities that this services brings and there are a lot of questions around how best to use and access all of the features.

Throughout the summer and into the fall, Information Technology Services will be providing training opportunities via Zoom covering the features and usage options of OneDrive for Business.

The initial round of Zoom-based training are scheduled for the following dates and times:

Additional training will be offered over the next several months so keep an eye on K-State Today for announcements on new dates.

Microsoft Lync becoming Skype for Business

In April, Microsoft began the transition of their Lync product to Skype for Business. Over the next several months, Microsoft will be updating their Lync applications to reflect the new Skype for Business name.

Along with the renaming of Lync, Microsoft has started to make changes to the look and feel of the Skype for Business applications to bring the end user experience more in line with other Skype products. At this time, the Lync application that is installed as a part of Office 2013 for Windows has been updated.

The week of May 4, K-State will be transitioning the Lync service that is a part of Office 365 to the new Skype for Business branding. The only change that the campus community will see is the Skype for Business branding and a new user interface when Office 2013 is updated with the latest Microsoft patches. As Microsoft updates their other Lync applications, K-Staters will see Skype for Business replace the Lync applications.

For more information on Skype for Business, see Discover Skype for Business and Lync is now Skype for Business.

Office 365: New features covered in Zoom sessions March 26-27

Three Zoom videoconferencing sessions are scheduled this Thursday-Friday for students and faculty/staff to learn more about new features for Office 365 that were released earlier this month by Information Technology Services, including:

  • Free Office 365 for desktop applications (Office 2013 for Windows, and Office 2011 for Mac)
  • Office Web Applications
  • Office mobile applications
  • OneDrive for Business
  • Lync

Continue reading “Office 365: New features covered in Zoom sessions March 26-27”

Office 365: New app launcher feature arrives for webmail

Office 365 App LauncherOn Jan. 21, Microsoft began rolling out a new app launcher feature for webmail and Office 365.

When using webmail, the menu items that used to reside at the top of the webmail screen — such as Outlook, Calendar, People and Tasks — have been bundled together into a new app launcher menu.

The app launcher menu resides in the upper left-hand corner of the webmail screen. Click the menu button to find Outlook, Calendar, People and Tasks.

This new app launcher menu will continue to grow in functionality in the coming weeks and months as new services become available to K-State. For more information on the app launcher, see Microsoft’s blog post “Organize your Office 365 with the new app launcher“.

Office 365 Update – Dec 27 at 10 AM

Beginning at 10:00 a.m., Saturday, December 27, ITS will be performing an upgrade to the email authentication. We anticipate that this process will take 24 hours. During this time, email clients may not be able to authenticate. We recommend that users access their email by going to webmail.ksu.edu during the maintenance window.

This is being done to prepare Office 365 for the addition of OneDrive and free personal access to Microsoft Office for students, faculty and staff home computers at a later date. We thank you for your patience and understanding as we bring these new and exciting features to K-State.