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Author: Information Technology Services

Retirement reception honoring Jennifer Gehrt

Information Technology Services will host a retirement reception honoring Jennifer Gehrt, associate director of the Information Systems office, from 3:30-5:00 p.m. Wednesday, Dec. 18, in Banquet Room A of the K-State Alumni Center. Formal remarks will be at 4 p.m.

For over 42 years, Gehrt has served the university with distinction. For 33 of those years, she held the positions of assistant director, associate director and director in the Division of Human Resources. From 2004-2008, she lead the Laser project team as project director. At the time, LASER (Legacy Application Systems Empowered Replacement), was the largest technology project undertaken to move from main-frame computing to more advanced web-based technologies.

Cards and letters of congratulations may be brought to the reception or sent to Kelly Moon at kmoon@ksu.edu or 2323 Anderson Avenue, 116 Unger Complex, Kansas State University, Manhattan, KS 66506.

Cloud migrations successful

Human Capital Services, the Division of Financial Services, the Office of Student Life and Information Technology Services (ITS) are pleased to announce the move of HRIS, FIS, and KSIS to the cloud and managed services was successful. K-State’s functional users of systems, the ITS staff, and our vendor partners spent hundreds of hours of planning, preparing, testing, and migrating the systems.

Jay Stephens, vice president for human capital services said, “This migration further disaster-proofs critical systems that help the university care for our employees and run day to day.  So many people touch HRIS every day, including our own payroll and resource center teams who rely on this system to make sure employees are paid accurately and on time.  We appreciate the partnership with ITS to make this happen”.

The ERP cloud migration and move to managed services is part of K-State’s ongoing efforts to modernize the IT infrastructure and implement a cloud-first strategy. ITS staff has been actively working on the migration since the summer of 2019. Over a year and a half of planning was required for the implementation.

The migration is one of the many reasons that K-State was the recipient of the E&I Cloud Award, resulting from a hybrid approach to a cloud strategy and the speed at which the planning and implementation occurred.

According to Fran Willbrant, associate vice president for financial services, “The move overall went extremely well thanks to the hard work of everyone involved.  I am confident that with the transition to the cloud-based infrastructure that our on campus information technology resources can now be more effectively deployed to help the campus improve services to our students, faculty, and staff”.

“The move of our largest systems to the cloud, allows K-State to scale up during peak performance times, optimizes the use of IT resources”, said Gary Pratt, chief information officer, and puts K-State in a better position for business continuity should a disaster occur on campus”.

To learn more about K-State’s move to a cloud-first strategy, view the  IT Strategic Plan.

Reminder about phishing scams

Over the last few weeks, we have seen an increase in the number of phishing scams hitting K-State inboxes. A common scam offers a part-time job opportunity. This type of scam is enticing, especially since it is the end of the semester, and students might be looking for work. Other common scams are from an administrator with one question, “are you available” or a one liner, “hello”.

Students have fallen for the scam, sometimes more than once. ​This time of year, when students are the busiest is when scammers hit the hardest.

Please be careful and don’t respond to scams. How can you tell if an email is a scam?

  • Typos in the email and poor spelling, but this may not always be the case.
  • The urgency of the message –  “have to do this today,” “don’t delay,” “immediately,” etc.
  • The web address goes to a fake login page used to collect credentials.
  • Threatening nature of the wording or the promise of “cool cash” or easy money.
  • An already compromised K-State email account sends scams to another K-State email account (to help build credibility).
  • An email asking you to send a cash card such as an iTunes card either by sending the scammer specific numbers from the card or taking a picture of the card.

To see examples, please visit the K-State scams blog.  https://blogs.k-state.edu/scams/

If you are not sure about an email, please don’t respond.  Information Technology Services (ITS) can determine if an email is a scam. Send the questionable email to  abuse@ksu.edu. If it is a new scam, ITS post a notice on the scams blog to make the K-State community aware of the latest scams.

VPN transition extended to spring 2020

GlobalProtect logoOn Nov. 14, the AnyConnect VPN was scheduled to be retired. For the last several months, K-Staters who use AnyConnect were asked to switch to GlobalProtect for their VPN needs. To allow VPN users more time to make the transition, the deadline has been extended to spring 2020.

VPN users are encouraged to switch to Global Protect now and not wait until spring 2020. GlobalProtect is currently available for both Mac and Windows platforms.

At this time, GlobalProtect is only available for use with laptops and desktops. If you install GlobalProtect now on your smartphone or tablet, you will get the error “GlobalProtect is not licensed for this feature or device” when you try to log in. GlobalProtect will be available for Linux computers, smartphones, and tablets during Spring 2020.

Installation instructions

If you have any questions, contact the IT Help Desk, 785-532-7722, email helpdesk@ksu.edu.

For more information about the VPN visit: https://www.k-state.edu/its/security/secure-data/vpn/

HRIS and KSIS scheduled downtime, Nov. 21 – 24

As part of K-State’s ongoing effort to modernize our IT infrastructure and implement a cloud-first strategy, many of K-State’s systems are moving to the cloud. K-State’s Student Information System (KSIS) will be moving to the cloud, and the Human Resource Information System (HRIS), which is already in the cloud, will be moving to managed services. KSIS and HRIS will be unavailable beginning 7 p.m., Thurs., Nov. 21, and will be back online the evening of Sun., Nov. 24. DARS uAchieve also will be unavailable during this same timeframe. 

If you experience any issues after the downtime, call the IT Help Desk at 785-532-7722 or email  helpdesk@k-state.edu. To learn more about K-State’s move to a cloud-first strategy, view the  IT Strategic Plan.

IT Update

November is the perfect opportunity to thank the IT staff for all they do to support K-State 2025, Strategic Enrollment Management, the new budget model, the IT Strategic Plan, One IT and so much more.

The hard work of staff was recognized when K-State was named the recipient of the E&I Cloud Leadership Award for the Hybrid Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) category. There were over a hundred applications for the award categories. K-State’s recognition was due to careful planning, the innovative hybrid approach, and the speed of the move to cloud services. Thank you to the IT staff from a grateful campus.

The summary that follows is organized by strategic goals within the IT Strategic Plan.

Continue reading “IT Update”

FIS and eForms scheduled downtime, Nov. 15-17

As part of K-State’s ongoing effort to modernize our IT infrastructure and implement a cloud-first strategy, many of K-State’s systems are moving to the cloud. The Financial Information System (FIS) and eForms will be moving to the cloud and will be unavailable beginning 6 p.m., Fri., Nov. 15, and will be back online the evening of Sun., Nov. 17.  Continue reading “FIS and eForms scheduled downtime, Nov. 15-17”

University preparing to move financial, student and human resource systems to cloud services

Information Technology Services is preparing for the move of the Financial Information System (FIS), the K-State Student Information System (KSIS) and the Human Resource Information System (HRIS) to the cloud. The date for the move from on-premise to the cloud is pending. We wanted to inform K-Staters of this change in advance of any outage. 

Why are the systems moving to cloud services? The move of our financial, student and human resource systems to the cloud is part of the IT Strategic Plan to modernize the IT infrastructure and move forward with our cloud first strategy. 

Will users notice any differences? Our users should not notice any change in services or functionality. However, some bookmarks might need to be updated.  

Will there be an outage when the systems go live? There will be a period of time when the systems are offline. K-Staters will be notified prior to any downtime of the systems. The outage for FIS will be approximately three days. The outage for HRIS and KSIS will be four days.  

Who do you contact with issues? Contact the IT Help Desk at 785-532-7722 or put in a ticket from helpdesk@ksu.edu. 

 

 

Cybersecurity awareness training delivered to your inbox on Oct. 29

The annual state-mandated cybersecurity awareness training will be delivered to your inboxes on Tuesday, Oct. 29. All faculty, staff, and student employees must complete the online training by Nov. 12.

If you use Outlook on the Web and you don’t see the training invitation in your Focused inbox, check your Other folder.

Cybersecurity awareness training is an important part of K-State’s strategy to protect our information systems and data. “We ALL have a responsibility to protect the information assets entrusted to us. Everyone at K-State serves a critical role in protecting K-State data”, said Chad Currier, K-State’s chief information security officer.

Everyone at K-State serves a critical role in protecting K-State data

This training, required by state statute, introduces basic computer security concepts and good security practices and takes approximately 30 minutes to complete.

Once you complete the training, your personnel record in HRIS will be updated. It will be listed under the Training Summary as Cybersecurity Awareness, with the course code WIT590.

If you have questions about the security awareness training, contact the IT Help Desk at helpdesk@k-state.edu or 532-7722.