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Author: Information Technology Services

University preparing to move financial, student and human resource systems to cloud services

Information Technology Services is preparing for the move of the Financial Information System (FIS), the K-State Student Information System (KSIS) and the Human Resource Information System (HRIS) to the cloud. The date for the move from on-premise to the cloud is pending. We wanted to inform K-Staters of this change in advance of any outage. 

Why are the systems moving to cloud services? The move of our financial, student and human resource systems to the cloud is part of the IT Strategic Plan to modernize the IT infrastructure and move forward with our cloud first strategy. 

Will users notice any differences? Our users should not notice any change in services or functionality. However, some bookmarks might need to be updated.  

Will there be an outage when the systems go live? There will be a period of time when the systems are offline. K-Staters will be notified prior to any downtime of the systems. The outage for FIS will be approximately three days. The outage for HRIS and KSIS will be four days.  

Who do you contact with issues? Contact the IT Help Desk at 785-532-7722 or put in a ticket from helpdesk@ksu.edu. 

 

 

Cybersecurity awareness training delivered to your inbox on Oct. 29

The annual state-mandated cybersecurity awareness training will be delivered to your inboxes on Tuesday, Oct. 29. All faculty, staff, and student employees must complete the online training by Nov. 12.

If you use Outlook on the Web and you don’t see the training invitation in your Focused inbox, check your Other folder.

Cybersecurity awareness training is an important part of K-State’s strategy to protect our information systems and data. “We ALL have a responsibility to protect the information assets entrusted to us. Everyone at K-State serves a critical role in protecting K-State data”, said Chad Currier, K-State’s chief information security officer.

Everyone at K-State serves a critical role in protecting K-State data

This training, required by state statute, introduces basic computer security concepts and good security practices and takes approximately 30 minutes to complete.

Once you complete the training, your personnel record in HRIS will be updated. It will be listed under the Training Summary as Cybersecurity Awareness, with the course code WIT590.

If you have questions about the security awareness training, contact the IT Help Desk at helpdesk@k-state.edu or 532-7722.

VPN users need to switch to GlobalProtect

GlobalProtect logoK-Staters who use AnyConnect as their VPN client need to switch to GlobalProtect. AnyConnect will be retired on November 14.

A Virtual Private Network (VPN) allows you to remotely access campus resources securely over the internet. By connecting to K-State’s VPN, you assure that the data you transmit or receive will be secure between your computer and K-State.

With GlobalProtect, K-Staters will have a better user experience when using a VPN and no longer need to choose the VPN Group as you did with AnyConnect. When you sign in with your eID and password, you will automatically be placed in the correct group.

GlobalProtect is currently available for both Mac and Windows platforms. GlobalProtect will be available later this year for Linux computers, smartphones, and tablets.

Installation instructions

To learn more about the new VPN, view K-State’s VPN webpage.

IT Update

Fall is a spooky time of year with cooler weather, hundreds of events across campus and IT staff cranking on projects. Duo, two factor authentication, is coming to the final three faculty/staff groups and the cloud first strategy continues with moves of priority systems to the cloud.

Staff

As part of the IT Reorganization process, Gary Pratt, CIO announced the combining of the Network Operations Center and the Information Security and Compliance Office to form the Security Intelligence and Operations Center.

Scott Finkeldei has accepted the role of Director for Academic and Student Technology. In this role, Scott will continue to lead the faculty support services provided by the Office of Mediated Education (OME). Additionally, Scott will provide a more focused effort in providing direct support for faculty in the teaching, learning and scholarship arenas as well as support the student success technology needs of campus.

IT continues to emphasize professional development for staff especially in the areas of ITIL and cloud strategies.

Continue reading “IT Update”

Announcing the Cloud Center of Excellence

Dear Colleagues,

Plans to modernize K-State’s IT infrastructure are an important part of the 2018 IT Strategic Plan as we work to deliver the IT services required of a top 50 public research University.  The damage to K-State’s primary data center caused by the Hale fire provides an opportunity to accelerate the timeline to execute a cloud first strategy. To support this important strategic objective K-State’s One IT is creating a Cloud Center of Excellence (CCoE) for the governance, advocacy, training and resources necessary to align cloud migration activities with K-State’s goals.

K-State’s Cloud Center of Excellence (CCoE) is a centralized cloud computing governance function that serves as an internal cloud service broker and acts in a consultative role for central and distributed IT, and consumers of cloud services across campus. The CCoE oversees functions such as cloud computing policy, cloud provider selection and relationships, cloud solution architecture, workload placement and governance. The CCoE provides guidelines and guardrails that improve outcomes and manage risks. The CCoE does not have day-to-day operational responsibilities, nor is it a sourcing or vendor management organization, nor a project management organization.

In the coming weeks, the core team will be meeting with entities across campus to explain the functions of the CCoE as we create the infrastructure for a top 50 public research university. More information about the CCoE is available from: https://www.k-state.edu/it-strategic-planning/ccoe/index.html

Sincerely,

Gary Pratt, Chief Information Officer

IT Update

They’re back. Fall semester is in full swing and students and IT staff have hit the ground running. The first floor of Hale Library opened on UpdatesAugust 26 with more than 2,200 visitors during the first day. Information Technology staff are continuing with the Amazon Web Services (AWS) – Migration Readiness Project (MRP), the Constituent Relationship Management (CRM) rollout, training for campus constituents and so much more.

Staff

As part of the IT Reorganization process, IT is emphasizing professional development including learning the principles of ITIL 4, the basics of cloud computing and so much more. We are also reviewing the performance evaluation process for today and for the future.

Continue reading “IT Update”

August 23: Coffee and Conversation with IT and Global Campus staff

Come get your technology questions answered during Coffee and Conversation from 9-10 a.m., August 23 in the Konza Room, K-State Student Union.

Coffee and Conversation

IT and Global Campus staff will be available to answer your questions about technical tools, applications, provide assistance with a Canvas course, share the online course checklist and more. Come early and stay late. Get your questions answered prior to the start of classes.

Beware of Equifax settlement and Capital One phishing scams

Did we mention K-Staters need to be constantly on guard for protecting yourself against phishing scams? Scammers will target you both personally and professionally. Keep your guard up. Recent attacks include phishing scams for the Equifax settlement claim and the Capital One breach.

Equifax settlement claim

Cybercriminals are trying to trick you into filing an Equifax claim and receiving a $125 payment because your personal data was part of the Equifax data breach. Scammers are sending phishing attacks that appear to come from Equifax, however, when the user clicks the link they are on a fake website that mimics  Equifax. This website then attempts to steal your personal information.

Don’t fall for it. Forward this fake email to abuse@ksu.edu.

Equifax spoofed email

To file a claim, go the legitimate FTC website and click on the blue “File a Claim” button. The website checks your eligibility for that claim.

Note: Not everyone’s information was compromised. The link to the FTC site is: https://www.ftc.gov/enforcement/cases-proceedings/refunds/equifax-data-breach-settlement.

Capital One

Cybercriminals are trying to exploit the Capital One breach with a phishing email that is using a Windows security update as the bait. Clicking the link in the email will install a backdoor Trojan.

CapitalOne phishing email

Do not click on links in an email to install the software. Forward emails such as these to abuse@ksu.edu.

Breaches such as Equifax and Capitol One are prime opportunities for cybercriminals to trick K-Staters into giving up their credentials. Remember: Go to the organization’s website for information on recent breaches.

If you have any questions, contact the IT Help Desk (helpdesk@ksu.edu).