Kansas State University

search

IT News

Category: COVID-19

Update on Zoom security features

zoomIn the past week, there has been a lot of news coverage regarding Zoom and security. Zoom is considered a best-in-class web conferencing platform because of its ease of use, cross-platform availability, and full features, including chat, screen sharing, recording, audio transcription, and being device-agnostic.

Eric Yuan, Zoom Founder, and CEO, in a message to users, identified security features that Zoom staffers fixed and those Zoom is actively addressing. What Zoom has done includes:

  • Developed a guide to address privacy issues
  • Clarified information on Zoom and encryption
  • Updated and clarified their privacy policy – emphasized that they do not nor have they ever sold user’s data, do not monitor meetings or the contents of meetings, and comply with applicable federal laws including GDPR and CCPA

There is a  pop-up notification from Zoom when new mandatory or optional updates are available.  When you receive a notification, run the update.

Continue reading “Update on Zoom security features”

IT News recap for the week of March 23

During this time of learning, teaching, and working from home, Information Technology Services will continue to provide new or updated information on the technology that is available at K-State to help you during this unusual semester. We realize a lot of information is coming at you all at once, so we have created a summary of the information that was released during the week in case you missed anything. Continue reading “IT News recap for the week of March 23”

ImageNow: Keeping our confidential and proprietary data secure

As we continue to learn, teach, and work remotely, we all need to do our part to keep confidential or proprietary data secure by adhering to K-State’s Data Classification and Security Policy. ImageNow users need to follow the remote work guidelines. Continue reading “ImageNow: Keeping our confidential and proprietary data secure”

Canvas: Viewing Course Analytics and Course Access reports

With our new normal of remote teaching and learning, many instructors have questions about how to track learner participation in their courses. Participation can easily be tracked with the built-in Course Analytics Report and Course Access Report in Canvas.

Continue reading “Canvas: Viewing Course Analytics and Course Access reports”

Who is listening to your conversations through your smart devices?

While we continue to work and learn from home, it’s important to remember that your “private” conversations may not be so private. We’ve been warned about hackers taking control of cameras on your computer screen, that is still a concern, but hackers are also listening to you via your smart devices. The device itself might not be recording your conversation, but a hacker could be.

As people continue to work from remote locations during the COVID-19 crisis, there has been a significant spike in cybercrime. Hackers know you are home, so they are listening. They could be listening through your smartphones, computers, laptops, tablets, smart TVs, Amazon Alexa, and Echo devices. Or even Google Home, Facebook, thermostats, lights, any third-party apps using the microphone feature, AirPods and AirBuds, and most newer cars. The list goes on and on. Continue reading “Who is listening to your conversations through your smart devices?”

Adobe Creative Cloud available to students, faculty and staff

Adobe is making temporary at-home access to the Creative Cloud Suite available until May 31, 2020. View the Knowledge Base article provided by Adobe and adapted for K-State here.

For the majority of students, faculty, and staff, to access the Adobe Creative Cloud Suite from your computer or laptop, sign in here https://creativecloud.adobe.com with your K-State.edu email address.

For those individuals who have an existing named license, they continue to sign in as they have in the past using their @ksu.edu Adobe ID. This process will allow named license users to access their cloud files and saved settings.

Also, through May 31, 2020, Adobe is making web-based PDF tools available for free from Adobe.com.

For additional information about software available to K-Staters and provisions extended due to COVID-19, visit the ITS Software page.

Need help? For self-help, view the IT Knowledge Base articles. Need more help, contact the IT Help Desk 785-532-7722 or your local IT support staff.

Managing internet expectations as we teach, learn and work remotely

Managing internet expectations as we teach, learn and work remotely  

On Monday, March 23, K-State students, faculty, and staff will collectively be online – teaching, learning, working. Are you ready? Are we ready? Know that access to applications may be slower, resulting from factors you may or may not be able to control. Response times for assistance may be slower due to demand. An application may be unavailable when you need it. The K-State IT staff have tried to anticipate what students, faculty, and staff will need for the next eight weeks and beyond, but we might have overlooked some things. Bear with us. We will continuously improve. We crowdsourced the following thoughts in hopes of mitigating some unforeseen issues and managing expectations.

Continue reading “Managing internet expectations as we teach, learn and work remotely”

Only use the VPN when necessary

Monday, March 23, K-State will start a new chapter with classes taught remotely for the remainder of the semester. Information Technology Services (ITS) has been working behind the scenes to make sure our systems and services are ready.

We are reminding K-Staters about when to use the Virtual Private Networking (VPN) to access protected, proprietary, and confidential data and campus resources in a secure manner.

Because the VPN connection is shared with all K-Staters, the VPN should only be used when necessary. Disconnect from the VPN when access to protected resources is no longer needed. Remember closing your browser is not enough; you need to actively disconnect from the VPN.

Continue reading “Only use the VPN when necessary”

K-State software licenses page is being updated

As we continue to navigate our way through teaching, learning, and working remotely, the information on K-State’s Software Licenses webpage will be updated with new information about the use of software on your K-State computer or your personal computer. Many of our software vendors are offering free access to their products through the end of the semester.

The page will continue to be updated throughout the semester. Need help? For self-help, view the IT Knowledge Base articles. Need more help, contact the IT Help Desk 785-532-7722 or your local IT support staff.