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Category: Email

K-State’s new eID password standards begin April 8

On Wednesday, April 8, K-State’s eID password standards are changing. With these updated standards, most K-Staters will need to change their passwords only one more time and no longer be required to change their eID password every 180 days.

What do I need to do?

When you get the password change reminder email, change your password using the new password standards. Keep the following in mind:

  • If you changed your password before April 8, you will receive a 180-day reminder email and will be required to change your password again. After that password change, you will not need to change your password again unless your password becomes compromised.
  • If you are required to change your password more often because of the job you perform, you will still need to follow those job-specific password guidelines.

Continue reading “K-State’s new eID password standards begin April 8”

K-State’s new eID password standards

Currently, K-Staters are required to change their eID password every 180 days. On Wednesday, April 8, K-State’s eID password standards are changing. With these updated standards, most K-Staters will need to change their passwords only one more time.

What do I need to do?

Right now, nothing. Before the change, you received an email every 180 days, reminding you to change your password. After April 8, the next time you get the reminder email, change your password using the new password standards. After that password change, you will not need to change your password again unless your password becomes compromised. Keep the following in mind:

  • If you change your password before April 8, you will receive a 180-day reminder email and will be required to change your password again. After that password change, you will not need to change your password again unless your password becomes compromised.
  • If you are required to change your password more often because of the job you perform, you will still need to follow those job-specific password guidelines.

Continue reading “K-State’s new eID password standards”

Malware filtering applied to email attachments

Office 365 and Outlook logosIn an ongoing effort to keep K-State’s systems and services safe, malware filtering has been activated for K-State’s email. The filter protects the mail system and individual mailboxes from malicious software by blocking attachments that are commonly used to transmit viruses or malicious software.

The malware filtering is applied to all K-State email: Office 365 webmail and Outlook. All incoming and outgoing email is filtered. Go to File Attachment Types Blocked By K-State Email to view a complete listing of the filetypes currently being blocked, along with common file extensions for the specific filetypes. Continue reading “Malware filtering applied to email attachments”

Auto-update temporarily unavailable for LISTSERV mailing lists

by Information Technology Services

K-State’s LISTSERV service  is working and sending mail to all  current  LISTSERV recipients. However, after the Hale fire, the service that automatically updates existing lists and allows the generation of new populations for  LISTSERV mailing lists has stopped functioning.

Because of critical university needs, key mailing lists have been given special consideration and are being updated daily:

Office 365: Email-retention settings activated Friday evening

By Information Technology ServicesOffice 365 logo

Office 365 email-retention settings will be activated on the evening of Friday, June 29. Any messages in Deleted Items folder or Junk Email folder over 30 days will be removed. Move any messages you would like to retain into other folders or the Archive folder before the evening of Friday, June 29.

A couple of things to keep in mind:

  • Items will be automatically removed from your Deleted Items folder after 30 days. You can recover those removed items for up to 14 days after their removal. See the Knowledge Base article on restoring deleted items.
  • Items will be automatically removed from your Junk Email folder after 30 days.

Contact the IT Help Desk, 785-532-7722, if you need help with your email.

The retention settings govern the automatic management of emails that have been moved to the Deleted Items folder and Junk Email folder. If you have questions about the retention policy, contact Greg Dressman, director of Enterprise Server Technologies, dressman@k-state.edu.

Office 365: Email-retention settings activated June 29

By Information Technology ServicesOffice 365 logo

Office 365 email-retention settings will be activated on the evening of Friday, June 29. These retention settings govern the automatic management of emails that have been moved to the Deleted Items folder and Junk Email folder.

A couple of things to keep in mind:

  • Items will be automatically removed from your Deleted Items folder after 30 days. You can recover those removed items for up to 14 days after their removal. See the Knowledge Base article on restoring deleted items.
  • Items will be automatically removed from your Junk Email folder after 30 days.

Contact the IT Help Desk, 785-532-7722, if you need help with your email.

If you have questions about the retention policy, contact Greg Dressman, director of Enterprise Server Technologies, dressman@k-state.edu.

LISTSERV policy change goes into effect Oct. 2

by Information Technology ServicesStop Spam image

Currently, email from K-State LISTSERV mailing lists bypass Spam check procedures. Beginning Monday, Oct. 2, LISTSERV emails will go through the same Spam check in Office 365 along with the rest of our university emails. Information Technology Services (ITS) will only  bypass emails from the spam checks if a reasonable case can be made for the need. The goal is to reduce K‑State’s exposure to spam and allow the spam protections in Office 365 to do their job.

You should periodically check your Junk Email folder to make sure
you are not losing important, safe emails. After Oct. 2, be sure to

look for messages from your LISTSERV lists in your Junk Email folder. If you find any, fill out this form to request a global settings change that will move those emails from your Junk Email folder into your Inbox folder instead. Requests will be considered on a case-by-case basis for approval.

If you have questions, contact Greg Dressman, director of Enterprise Server Technologies, dressman@ksu.edu.

Change to K-State’s LISTSERV whitelisting policy

by Information Technology Services

To help ensure proper delivery of emails to your K-State Inbox, Information Technology Services (ITS) maintains an Approved or Safe Sender whitelist. A whitelist is a list of email addresses, domains, and IP addresses which will not be blocked by K-State’s spam filters.

Whitelisting introduces additional cybersecurity risks. Spammers take advantage of whitelisting which makes our K-State inboxes more susceptible to spam, phishing scams, and viruses. Spammers create spoofed emails from whitelisted email addresses, domains, and IP addresses, which will make their way to your Inbox. When you click on the spoofed emails and links, you will unknowingly expose the K-State network to viruses and harm.

Previously, email from K-State LISTSERV lists were whitelisted. Now, LISTSERV emails will go through the Spam check in Office 365, and will not be whitelisted. ITS will only whitelist emails that have a business need. The goal is to reduce K-State’s exposure to spam and allow the spam protections in Office 365 to do their job.

The whitelisting change will go into effect Oct. 2. After this date, periodically check your Junk Email folder to make sure you are not losing important, safe emails. If you are losing important emails, fill out this form to request a global settings change that will move those emails into your Inbox instead. Requests will be considered on a case-by-case basis for approval.

If you have questions, contact Greg Dressman, director of Enterprise Server Technologies, dressman@ksu.edu.

What can Office 365 Groups do for you?

Office 365 is K-State’s email and calendar platform which includes a suite of apps and features geared toward productivity and collaboration.  Today’s highlighted feature is Office 365 Groups.

Office 365 Groups

Groups are a one-stop shop for collaboration, which bundle some of the Office 365 apps and features.  Apps and features included in Groups at K-State are:

Email 

  • Easily email a group of people without setting up a mailing list such as a listserv or distribution list.  Distribution list functionality is built into the group without requiring any special action.
  • Keep group related email together in the conversation-based group inbox which can be set to also deliver to personal inboxes.

Continue reading “What can Office 365 Groups do for you?”

Office 365 feature: email safety tips

To help combat spam, malware, and phishing attacks, Microsoft has implemented a feature called Email Safety Tips.

If a message includes a safety tip, it is displayed at the top of your email. The messages have four color-coded categories:

  • Red – Suspicious safety level messages are either a known phishing message, have failed sender authentication, are a suspected spoofing message or have met some other criteria that Microsoft has flagged as fraudulent. Be cautious in reviewing the message. There is a chance that it could be a legitimate email and mismarked. Otherwise delete the email.

    suspicious_safety_tip

  • Yellow – Unknown safety level messages are marked as spam. You can click the It’s not spam link in the yellow bar of a junk mail item to move the message to your inbox.

    Unknown Safety Tip

  • Green – Trusted safety level messages are from domains identified by Microsoft as being safe.

    Trusted safety tip

  • Gray – Safe safety level messages are messages not filtered for spam because it is either considered Safe by the user’s organization, is on the user’s safe senders list or Microsoft marked the message as junk but the user moved it out of the junk folder to the inbox. The gray safety bar also appears when images within the message have been disabled.

    Safe Safety Tip

You will see all four types of Safety Tips when using Outlook on the web. However, Outlook clients will only show the Suspicious saftey tip.

If you have any questions, contact the IT Help Desk (helpdesk@k-state.edu or 532-7722.)