Kansas State University


IT News

Category: Email

Be aware of increase in university phishing scams

Since Jan. 1, Information Technology Services reported and blocked more than 2,100 phishing scams. However, before the blocks were in place, nearly 1,000 K-Staters shared their eID passwords.

Remember: You are responsible and the best line of defense to protect your identity, personal information and university resources. K-State will never ask for your eID password over the phone or in an email.

Attention: ITS staff will change the way K-State filters email on Thursday, Oct. 27. Specifically, email coming through k-state.edu or ksu.edu domains will be run through an email filtering process to reduce the amount of spam and phishing scams reaching your inbox. With the number of spam emails and phishing scams coming through to ksu.edu and k-state.edu addresses, we all need to change our practices.

K-State is changing how it filters email. Check your junk folder for legitimate email.

Continue reading “Be aware of increase in university phishing scams”

Beware of new Locky malware that uses malicious Word macros

“Locky” is a new “crypto-ransomware” type of malware that locks up your computer files and requires a monetary payment to unlock them. Locky is delivered via email as an invoice in a Word attachment.

Details from one ransomware email are shown below; this may be one of many variations.

Subject line: ATTN: Invoice J-98223146

Message:  Please see the attached invoice (Microsoft Word Document) and remit payment according to the terms listed at the bottom of the invoice.

If you click on the attachment, you are encouraged to “enable macros”. If you comply and enable macros, malicious code is installed and the malware attack begins. The malware will begin to encrypt your files and attach the “Locky” extension. A ransom note is then left in every directory that has been infected, informing you to make a payment in order to unlock your files.

For specific details about the malware and what it will do to infected systems, see Trend Micro’s article “New Crypto-Ransomware Locky Uses Malicious Word Macros.”

If you receive a ransomware email, do NOT click on the attachment. Send the original email with full Internet headers to abuse@k-state.edu, and delete the email.  How to include full email headers is at k-state.edu/its/security/report/getheaders.html.

Office 365 maintenance scheduled Feb. 13-14

by Information Technology ServicesMicrosoft Office apps

Information Technology Services will perform scheduled maintenance on Office 365 beginning at 10 p.m. Saturday, Feb. 13, through 10 a.m. Sunday, Feb. 14. Office 365 may not be accessible during this time period, but no email will be lost. Thank you to campus for your patience as we work to maintain our ITS systems. Continue reading “Office 365 maintenance scheduled Feb. 13-14”

Students leaving K-State CAN keep their email accounts (+ more tips)

Students who are graduating or simply leaving K-State for new adventures can keep their K-State email accounts, as well as their email address. Read on for details, including tech tips to manage your K-State email and other IT resources. Also see these:

Tip 1: Students can keep their K-State email address @k-state.edu AND their email accounts. This benefit became available in May 2014. Students must have taken a credit course, and they must keep their eID active by meeting K-State’s password-change deadlines each semesterContinue reading “Students leaving K-State CAN keep their email accounts (+ more tips)”

Having trouble finding that email?

Microsoft recently rolled out a new feature that allows you to pin a message or messages to the top of your inbox. Keep those important messages from getting buried by using the pin feature.

Select an email and then click the Pin button to keep it at the top of your inbox.

If you have any questions, contact the IT Help Desk, helpdesk@k-state.edu, 785-532-7722.


New features and design changes available for the Outlook Web App

Over the last few weeks, Microsoft began upgrading K-State email accounts with a new Outlook Web App (Webmail) experience. Some of the new enhancements delivered in this upgrade are:

  • A new action bar providing quick access to the most common commands for email, calendar, people and tasks.
  • Enhanced options for helping to manage your inbox such as pin to keep important messages at the top Outlook new featuresof the inbox.
  • Weather information has been added to the calendar.
  • Overall look and feel has been upgraded. The email subject line is larger and more prominent and the reading pane has been adjusted to make it easier to read emails.

For a more detailed look at all of the changes see New features coming to Outlook on the web.

Dangerous phishing-scam emails steal more than passwords

by Information Technology ServicesK-State will never ask for your password in an email

K-State employees have recently been targeted by a “TIAA-CREF re-authenticate your account” email phishing scam that has been involved in at least three rounds of attacks.

On July 6, Human Capital Services emailed K-State employees with a TIAA-CREF account that K-State is blocking the URL in the scam, so computers on the university network cannot access the intended web address.

If you have replied to the TIAA-CREF email scam or any other email that asked for account information, contact the IT Help Desk as soon as possible (214 Hale Library, helpdesk@k-state.edu, 785-532-7722, toll-free 800-865-6143).

Simple rules will protect you from all kinds of scams: Never provide a password or personal identity information in response to email.  Never use your K-State eID password on any other account.  Continue reading “Dangerous phishing-scam emails steal more than passwords”

Technology outage result of network traffic

By Information Technology Services

At 4:34 a.m. Friday, K-State began experiencing intermittent problems connecting to various systems in the data center. Information Technology Services staff along with our vendor partner, Cisco, began investigating immediately. While most K-Staters continued to have email access, other systems such as K-State Online Classic and Canvas, the K-State Web pages and some administrative systems were unavailable.  Continue reading “Technology outage result of network traffic”

Office 365: New app launcher feature arrives for webmail

Office 365 App LauncherOn Jan. 21, Microsoft began rolling out a new app launcher feature for webmail and Office 365.

When using webmail, the menu items that used to reside at the top of the webmail screen — such as Outlook, Calendar, People and Tasks — have been bundled together into a new app launcher menu.

The app launcher menu resides in the upper left-hand corner of the webmail screen. Click the menu button to find Outlook, Calendar, People and Tasks.

This new app launcher menu will continue to grow in functionality in the coming weeks and months as new services become available to K-State. For more information on the app launcher, see Microsoft’s blog post “Organize your Office 365 with the new app launcher“.