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IT News

Category: Networks and connections

Border firewall replacement rescheduled for Monday, August 14

K-State Information Technology Services rescheduled the border firewall replacement for 12:01-6 a.m. Monday, August 14. The university’s Polytechnic and Olathe campuses will experience the same outage as the Manhattan campus.

This will disrupt all campus connections to the internet and will impact anyone on the campus network attempting to connect to services off campus as well as anyone off campus trying to connect to services hosted on campus.

If you experience connectivity problems at or after 8 a.m on Monday morning, please contact the IT Help Desk at 785-532-7722 or by email — as available — at helpdesk@k-state.edu. Updates will be posted periodically as available throughout the maintenance period to the IT Status Page.

Information Technology Services to replace border firewall

K-State Information Technology Services will replace the firewall at the campus border from 12:01-6 a.m. Thursday, Aug. 10. The university’s Polytechnic and Olathe campuses will experience the same outage as the Manhattan campus.

This will disrupt all campus connections to the internet and will impact anyone on the campus network attempting to connect to services off campus as well as anyone off campus trying to connect to services hosted on campus.

If you experience connectivity problems at or after 8 a.m. Thursday, Aug. 10, please contact the IT Help Desk at 785-532-7722 or by email — as available — at helpdesk@k-state.edu. Progress updates will be posted periodically as available throughout the maintenance period to the IT Status Page.

Connecting to the correct wireless network

K-State provides wireless network services for university students, faculty, staff, and guests. The three primary wireless networks are:

  • KSU Wireless — for current K-State faculty, staff, and students not living in K-State residence halls or Jardine Apartments.
  • KSU Housing — for current residents of K-State residence halls and Jardine Apartments.
  • KSU Guest — For temporary visitors to campus. This wireless network has no security.

Save the KSU guest wifi

There has been a surge in the connections to the KSU Guest wireless network causing an overload with that connection. Your devices are probably automatically connecting to KSU Guest without you realizing it.

How can you help?

Configure your device to forget the KSU Guest wireless network. After you forget the KSU Guest wireless network, your device will not automatically connect to it.

See the K-State Knowledge Base article “Forget a wireless network connection” for instructions on how to forget a network on your specific device.

In addition, if you have Windows 10, turn off Wi-Fi Sense which automatically connects to open WiFi access points.

If you have any questions, contact the IT Help Desk, helpdesk@k-state.edu, 532-7722.

New authentication service for KSU Wireless and KSU Housing in Hale Library

""On Thursday, Nov. 10, 2016, Information Technology Services will begin piloting a new authentication service for connectivity to KSU Wireless and KSU Housing in Hale Library. User experience can vary depending on individual device configurations.  For most users, the first time they try to connect to KSU Wireless or KSU Housing, they will be prompted to accept a new SSL certificate for cpradius.net.k-state.edu.  This acceptance is required before the user’s credentials can be passed to the new server for authentication.

If you have any concerns or questions regarding this new procedure or have difficulties connecting to KSU Wireless and KSU Housing while visiting Hale Library, please see an IT Help Desk consultant in Room 214.

How to set up wireless connections for your devices

Do you need to get all your devices connected to the K-State network? K-State has three wireless networks:

  • KSU Wireless –  A secure network for current K-State faculty, staff, and How to setup wireless connections for all your devicesstudents not living in K-State residence halls or Jardine Apartments.
  • KSU Housing – A secure network for current residents of K-State residence halls and Jardine Apartments.
  • KSU Guest – For temporary visitors to campus. This wireless network has no security and cannot access K-State enterprise systems such as K-State Online, WebMail, KSIS, HRIS, and FIS.

See the Wireless Networks website on how to get your devices connected to the network. To find out where you can access the wireless networks, see K-State Wireless Locations.

More information about IT resources for K-Staters are on the Welcome to IT at K-State website. Send questions to the IT Help Desk, helpdesk@k-state.edu, 785-532-7722. You can also search the IT Knowledge Base.

Network maintenance begins 11:59 p.m. on April 13

Network and Telecommunications Services (NTS) will be performing network maintenance from 11:59 p.m. Monday, April 13, to 4 a.m. Tuesday, April 14, to complete the installations that began on April 6.

NTS will be moving Power Plant building connections and services over to new hardware. Because of the networking upgrades that occurred last week, this maintenance only entails moving connections.  Users will experience brief outages in both wired and wireless service as the connections are upgraded. This maintenance is necessary to enable upgraded features in the new core routers.

If you have any questions regarding this maintenance, please email the IT Help Desk at helpdesk@k-state.edu.

Exploring social media with NodeXL on April 10

“Exploring Social Media with NodeXL” is a two-hour session that introduces some of the social media data extraction and network graphing functionalities of NodeXL.  This event will be 1:30-3:30 p.m. Friday, April 10, at 301 Hale Library.

SampleGraph
This image shows an example of a network graph with small clusters of individuals in relationships and even smaller motifs.

Ever wonder what sorts of #hashtagged conversations may be occurring on Twitter and who the discussants are?  Curious about the social networks of particular @accounts on Twitter?

Wonder what a public-facing social network looks like on Facebook?  A private one?

Intrigued by a related tags network from Flickr?  An article network on Wikipedia?  A video network on YouTube?  A user network on YouTube?

Continue reading “Exploring social media with NodeXL on April 10”

Technology outage result of network traffic

By Information Technology Services

At 4:34 a.m. Friday, K-State began experiencing intermittent problems connecting to various systems in the data center. Information Technology Services staff along with our vendor partner, Cisco, began investigating immediately. While most K-Staters continued to have email access, other systems such as K-State Online Classic and Canvas, the K-State Web pages and some administrative systems were unavailable.  Continue reading “Technology outage result of network traffic”