The IT Service Portal is your one-stop shop for getting help with your IT needs. What can you do inside the portal?
Search for what you are looking for such as request forms, services, how-to articles, and more.
- Report issues with supported applications and services to the IT Help Desk
- Ask a Help Desk consultant to find answers to your questions
- Connect with the IT Help Desk through Live Support Chat
- Find IT Help Desk contact information and hours
Search the knowledge base
Search the knowledge base for how to articles and answers to common questions.
View the Service Catalog
Do you need to know what IT services are available to campus? Check out the Service Catalog.
Keep up-to-date on the latest IT happenings
Do you want to know the latest scams or the status of IT resources? This can be found in the ITS portal as well. Check out the links on the top toolbar.
Let us know what you think by clicking the Give Feedback link located on the right-side of any portal window.
Jodi Kaus, director of K-State’s Powercat Financial, will provide the following money tips & answer your questions about:
- Ways to stretch your dollar
- Qualifications for the Federal Public Service Loan Forgiveness program
- Free online Salt financial tool
The session is 11:45 a.m. – 12:45 p.m., Thursday, February 9 via Zoom. Join the session at https://ksu.zoom.us/j/644682117.
Since 2009, Kaus, an expert in financial management, has served as director of the center which provides free financial insight for students by students and recently moved into its new center on the third floor of the Student Union. She has almost 20 years of experience in wealth management and financial planning complimented by a law degree and Certified Trust & Financial Advisor designation.
If you have any questions, contact:
302 K-State Student Union, Third Floor
918 N. 17th Street
Manhattan, KS 66506-2800
by Information Technology Services
K-State Libraries strive to support all academic courses on campus. Now the connection will be more visible: Starting this semester, each course in K-State Online includes a Library Resources app in its navigation menu. Continue reading “Library Resources now available in K-State Online”
Dawn Wall will present “Project Management the Fun Way!” at 11 a.m., October 19, via Zoom. Join this session to learn how to combine a project management tool with Qualtrics survey components. Topics include:
- Overview of Trello – an easy, visual, and interactive project management tool
- Use Trello solo and in teams
- Leverage email features in Trello and Qualtrics
- See examples of Trello boards (virtual bulletin board, assistance ticket requests, study board, general project management)
Join the session at ksu.zoom.us/j/873539443. Visit the Tech Tips Live! website for information about the series and to view videos of previous sessions.
by Information Technology Services
All of your courses for the current semester will soon be together in one easy view – the new Courses widget in Connect at connect.k-state.edu. The new Courses widget combines and improves the previously separate KSIS and K-State Online widgets. Continue reading “New Courses widget in Connect coming soon”
“Using LIWC2015 for Computational Linguistic Analysis” will be presented from 1:30-3:30 p.m., Friday, Sept. 23, in Hale 401B. The Linguistic Inquiry and Word Count (LIWC) tool enables users to conduct computational linguistic analyses on single texts, collections of texts, and text corpora, in order to better understand the latent data.
Continue reading “Sept. 23: Using LIWC2015 for Computational Linguistic Analysis training”
Welcome, new and returning K-Staters! Information Technology Services (ITS) provides a variety of resources and services for free. Get your semester off to a good start by checking out a few of our resources:
- Get a free copy of Microsoft Office for personal use on up to 5 PCs or Macs, 5 tablets, and 5 phones. See the installation instructions for Mac, for Windows, and for mobile devices.
- Connect your mobile devices to K-State’s wireless network.
- Install free Trend Micro Antivirus software (required for all computers connecting to K-State’s network).
- Use Zoom (video and audio conferencing) to meet virtually.
Use Zoom to setup an online staff meeting, a training session, a class group meeting, beam in a speaker and more. See the Using Zoom guide to get started.
- Connect with the IT Help Desk on Twitter and Facebook.
More IT resources for K-Staters are on the Welcome to IT at K-State website. Send questions to the IT Help Desk, email@example.com, 785-532-7722. You can also search the IT Knowledge Base.
Office 365 Planner, a project management tool, is being released to K-State as part of Office 365 this weekend. Look for it in your App Launcher over the next few days.
Continue reading “Office 365 Planner on the way”
On Tuesday, Aug. 17, K-State transitioned to the new Qualtrics interface which is called the Qualtrics Insight Platform. As part of this update, Qualtrics introduced new features, including a new projects framework, more options for distributing surveys, and an improved way to view responses and results.
If you have any questions, contact Rebecca Gould (firstname.lastname@example.org)
Microsoft will begin releasing Yammer, K-State’s private social network, into Office 365 beginning April 1. Typically, when a new application is integrated into Office 365, the process takes several weeks before everyone has access to it. Once Yammer is available in your account, you will open Yammer from your Office 365 App Launcher.
According to Microsoft’s announcement, our free version will be integrated into Office 365 which means all groups, networks, and existing conversations should be available in Office 365 when the implementation is complete.
If you have any questions, email Cathy Rodriguez (email@example.com).