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When to use K-State’s VPN

You must use a Virtual Private Network (VPN) when accessing protected proprietary and confidential data and campus resources while working offsite on an unsecured wireless network. A VPN encrypts your data so it cannot be intercepted by others using the same unprotected wireless network, such as at a hotel, airport or coffee shop. K-State’s VPN is GlobalProtect and is free for all active K-State students, faculty and staff.

Continue reading “When to use K-State’s VPN”

Hub Monitor Stations available in Hale Library

Are you working on a big project this semester and need an extra monitor? Use one of the Hub Monitor Stations in Hale Library. The stations are located throughout Hale Library: 18 on the second floor, six on the third floor and six on the fourth floor.

The stations provide a quick and valuable double monitor experience for anyone using a laptop. With a hub monitor and the USB Type-C cable, you can easily connect a device to a single screen, allowing you to multitask more effectively and increase your overall productivity. The monitors work with both Windows and Mac operating systems. The stations will also charge your connected device while you work.

The Hub Monitor Stations can be used during the Hale Library hours of operation.

Be aware of phishing scams

""Phishing scams are used by cybercriminals to trick you into sharing personal information, such as passwords, credit cards, social security and bank account numbers, by sending you fraudulent emails or directing you to a fake website. K-State and legitimate businesses will never ask for your account, personal or financial information by email. Learn what a phishing scam looks like.

Sophisticated attackers will even attempt to get you to disclose passcodes from your Duo app to bypass the protections that two-factor authentication provides. K-State will never ask you to provide a Duo passcode immediately after completing the standard login confirmation. If you are ever asked to give that in combination with your password – you are being scammed. Continue reading “Be aware of phishing scams”

Zoom minimum version requirement Feb. 3

On Feb. 3, Zoom will require version 5.14.5 for Android, iOS, Linux, macOS, and Windows. Users can check their Zoom version directly in the desktop client and mobile app. If the version is below 5.14.5, please upgrade to the latest version of the Zoom client as soon as possible.

Zoom has implemented a Software Quarterly Lifecycle Policy requiring a new minimum version every three months. This policy ensures all users have the required privacy and security updates and the latest features. Continue reading “Zoom minimum version requirement Feb. 3”

Division of Information Technology offers free resources and services to students, faculty, and staff

Welcome to the spring semesterExplore some of the complimentary resources and services provided by the Division of Information Technology to enhance the start of your semester.

  • Use Microsoft 365 – an office collaboration suite that includes tools such as email, calendar, office applications, file storage space, teams, and more. You can access the suite from your desktop, web browser, or phone.
    • Get a free copy of Microsoft 365 apps for personal use on up to 5 PCs or Macs, 5 tablets, and 5 phones. See the installation instructions for Mac, Windows, and mobile devices.
  • Get antivirus – K-Staters connecting their computers to the Kansas State University network can use the approved antivirus software of their choice or choose from the list of recommended software.
  • Use the Qualtrics survey system. Faculty/staff and authorized students can use the Qualtrics Survey System. Qualtrics is a comprehensive survey tool with more than 90 question types, simplified reporting tools, online training modules, a library of surveys to peruse, and more.
  • Use Zoom (video and audio conferencing) to meet virtually.
    Use Zoom to set up an online staff meeting, a training session, a class group meeting, beam in a speaker, and more. See the Using Zoom guide to get started.
  • Remote access to software – Remote access to software in the K-State computer labs allows students to use specialized software and avoid having to purchase themselves. Popular software includes SAS, SPSS, Mathematica, and Matlab. Unfortunately, Adobe Creative Cloud is not available for remote access. To see a list of all software available in the computing labs, visit the Software in the Computing Labs page. To learn how to access the software, visit the Remote Access page.
  • Get IT Help

More IT resources for K-Staters are on the Welcome to IT at K-State website.

Need help? Contact the IT Service Desk

Need help? The IT Service Desk staff can help you with your IT requests and services. Whether you need help resolving an IT incident, solving computer problems, or ordering an IT Service.

You can contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library. View the IT Service Desk Hours for the spring semester.

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IT Service Desk closed Jan. 15

The IT Service Desk will be closed on Monday, Jan. 15, during the Martin Luther King holiday. For those who need assistance, you can access the IT Knowledge Base. The IT Knowledge Base is a collection of all IT information in a single, easily accessible knowledge base that provides a one-stop-shop for customer self-service. The IT Service Desk will resume its regular operating hours on Tuesday, Jan. 16.

Located on the second floor of Hale Library, the IT Service Desk staff can help you with your IT requests and services. Whether you need help resolving an IT incident, solving computer problems, or ordering an IT Service. Continue reading “IT Service Desk closed Jan. 15”

Sunderland Foundation Innovation Lab winter break schedule

The Sunderland Foundation Innovation Lab will have reduced hours during K-State’s winter break.

The Lab will begin the winter break schedule on Dec. 16, and will be open from 8:00 a.m. – 5 p.m. Monday through Friday and closed on Saturdays through Jan. 19, 2024. Regular hours will resume for the spring semester on Jan. 20, 2024. Continue reading “Sunderland Foundation Innovation Lab winter break schedule”