As of May 20, limited free printing has been set for $5 during the summer session. This is available to all students with an active K-State eID, and is available via printers in the university computing labs and K-State InfoCommons.
For more information about printing, including wireless printing, see the printing information for university computing labs and the InfoCommons.
Have you ever wondered if you were the only person on campus with a particular computer problem? Got a quick technology question and don’t know who to contact? You are not alone… Contact the IT Help Desk at 785-532-7722 or e-mail us at helpdesk@k-state.edu.
The semester is in full swing. Lecture notes must be printed for class and assignments have to be turned in today. You’re in a hurry and need to print it now. So much to do, so little time… Computers and printers for the campus community are in the K-State InfoCommons in Hale Library, and university computing labs in Justin Hall, Dickens Hall, Seaton Hall, and the K-State Student Union.
Question: There are no computer terminals available anywhere. What are my options?
IT Help Desk: If you have a wireless laptop, printing is available from anywhere on campus to users connected to the KSU Wireless network. See the Wireless Printing instructions for Macs and for PCs for details on installing and configuring the Pharos software. Continue reading “IT solutions: Free-printing FAQs and error messages in university computing labs and InfoCommons”
iTAC staff are in the process of preparing computers in the K-State InfoCommons and university computing labs for updates during the December/January break. Any requests for additional software should be sent to softwarerequest@k-state.edu no later than Dec. 1. This allows time to install and test software before deploying to the labs.
Continue reading “Spring 2011 computing-lab software requests due Dec. 1”
iTAC has begun the process of re-imaging all the computers in the K-State InfoCommons and the university computing labs. During the next four weeks, various labs around campus and areas of the InfoCommons may be closed intermittently for upgrades.
As a part of the new image, all computers will be upgraded to Windows 7, and the latest versions of software offered on these computers will also be installed.
Continue reading “InfoCommons, computer labs re-imaging has begun”
Beginning Monday, July 19, iTAC staff will have the newest version of the computer images for the K-State InfoCommons and university computing labs‘ computers ready for testing. The test computers will be located next to the IT Help Desk, 214 Hale Library, and all students and faculty/staff are invited to try out the new setup that will be implemented for fall semester.
Continue reading “InfoCommons, university computing labs testing July 19-23”
Beginning June 14, central IT staff will be making changes to the Apple computing environment in Hale Library and also Caribou Coffee in the K-State Student Union. It is expected that Apple computers in these environments will be unavailable from June 14 through June 16. However, all Windows-based computers in those computing facilities will continue to function normally.
As of Tuesday, May 18, limited free printing has been set at $5 per K-Stater for the summer session. This is available to all students with an active K-State eID and is for printers in the university computing labs and K-State InfoCommons. For more information, see the printing instructions for the color and black-and-white printers in those facilities.
Over the summer iTAC will be upgrading the K-State InfoCommons, university computing labs, studio classrooms, and technology classrooms. One of the improvements is to move all the PCs to the Windows 7 operating system. We are currently building these images and doing extensive testing to ensure that programs will still work correctly. If you have any software requests for the Fall 2010 computer image, e-mail softwarerequest@k-state.edu.
During winter break, the Information Technology Assistance Center will be replacing all of the PCs located on the first, second, and third floors of the K-State InfoCommons in Hale Library. The new Dell machines will feature a 20-inch wide-screen monitor as well as memory and processor upgrades.
A test machine will be placed near the IT Help Desk in the near future, so users can come by and check out the image before it’s deployed throughout the rest of the environment.
Continue reading “Updates planned in InfoCommons, university computing labs”
After I swipe my card to print on campus, a message pops up saying that my “User ID identifies more than one user on the pharos database”. It won’t let me print anything. What does this error mean, and how can I print?
That error occurs when your ISO number (which is the number associated with your Wildcat ID Card) is incorrectly programmed in the printing system for the K-State InfoCommons and university computing labs. This can happen in various ways — letting someone borrow your card to print, getting a replacement card, or several other reasons.
Contact the IT Help Desk (214 Hale Library, 785-532-7722) to provide information to get your Wildcat ID card working properly with the system.
