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Reminder: Email and calendar accounts moving Jan. 6 from Zimbra to Office 365

To: K-State Faculty,  Staff and Student Employees

From: IT Help Desk

This is a reminder that your email and calendar account will be moving from Zimbra to Office 365 on Jan. 6, 2014. You will sign in as usual at webmail.k-state.edu. Be sure to perform the tasks in the pre-migration checklist prior to the migration at k-state.edu/its/office365/pre-migrationContinue reading “Reminder: Email and calendar accounts moving Jan. 6 from Zimbra to Office 365”

Letter about Office 365 from Ken Stafford, CIO and associate vice provost for technology services

By Ken Stafford

Dear colleagues and students,

For the past number of months, a team of university faculty, staff and students have been working with Microsoft to begin the migration of Kansas State University email service to Office 365. This has been a major undertaking that includes changes to our authentications systems, grouping, training and providing the tools you have come to expect. Continue reading “Letter about Office 365 from Ken Stafford, CIO and associate vice provost for technology services”

Big summer projects in Information Technology Services

Summer months are when Information Technology Services (ITS) prepares for the next academic year. This summer may prove to be the busiest summer on record for ITS, and it got even busier with needed support for the NCAA regional tournament in June.

K-State hosted the NCAA Regional Baseball Tournament June 2 at Tointon Stadium
NCAA Regional baseball tournament hosted at K-State

K-State recently hosted the NCAA Manhattan regionals (June 2), and ITS staff had a mile-long to-do list in support of the  tournament, including providing wired and wireless coverage for the press during this event. ITS ran ISDN and analog lines for ESPN to support Media Broadcasting from Tointon Stadium. In the Brandeberry Complex, staff installed wired and wireless Ethernet locations. In the merchandise tent, cabling was installed to provide connections for credit card transactions.  Continue reading “Big summer projects in Information Technology Services”

Email upgrade committee analyzing survey results and finalizing report

By Melissa Morris

The email upgrade committee is finalizing its report. The committee has received positive and negative feedback about the survey of email options sent to all Kansas State University faculty, staff and students. One of the purposes of the survey was to educate the campus about the available options. While the timing for the survey was not ideal, the committee’s report is due on Dec. 20. The committee members wanted feedback to be as inclusive as possible of the K-State community.   Continue reading “Email upgrade committee analyzing survey results and finalizing report”

Email upgrade committee hosting calendar function demonstration

By Melissa Morris

The email upgrade committee will have a demonstration of the calendar functions in Google Apps for Education and Microsoft 365 from 1:30-3 p.m. today in the Big 12 Room at the K-State Student Union.

Seth Galitzer, computing and information sciences, and David Williams, housing and dining services, will be presenting the calendar functions. To ensure adequate space, please RSVP and provide any questions that you would like to see addressed in the presentation to https://surveys.ksu.edu/TS?offeringId=202278.

(Editor’s note: Reprinted from K-State Today’s article published Dec. 12, 2012.)

Email slowness and outage result of hardware failure

By Ken Stafford

K-State’s email service provider, Merit, experienced a hardware failure Thursday, Sept 27. While many of the mail stores are back up, they will continue through this morning to restore the remaining data.

Multiple disc drives failed in Merit’s storage area network environment that required restoring data onto new drives.  Continue reading “Email slowness and outage result of hardware failure”

IT Solutions: Sharing Briefcase folders: Step-By-Step

Question: How do I use Zimbra Briefcase to share folders with others?

The “Briefcase” sharing feature of Zimbra webmail allows you to give other users permission to view files in your Briefcase, even if they do not have a K-State account. Below are step-by-step instructions to quickly share information with others.

Sharing a Briefcase folder

1.  In Zimbra webmail, click the Briefcase tab.

Briefcase tab in Zimbra webmail

2.  Right-click the folder you want to share and then click Share Folder.

Continue reading “IT Solutions: Sharing Briefcase folders: Step-By-Step”

IT solutions: How to share files that are too large to attach to emails

Have you ever wondered if you were the only person on campus with a particular computer problem? Got a quick technology question and don’t know who to call? Contact the IT Help Desk, 785-532-7722, e-mail helpdesk@k-state.edu.


Question: I need to send out a portfolio for an internship, but the files are just too large to attach by email. How can I get this project out?

IT Help Desk: As discussed in a recent article, email attachments are a fast, simple method of sharing smaller files, but file-size limitations can complicate the process. When sharing large files, such as for projects or portfolios, consider using the “Briefcase” sharing feature of Zimbra webmail. Sharing allows you to give other users permission to view and save large files, even if they do not have a K-State account. (For external guests, the file owner must create a password to access the shared briefcase and then give the password to non-K-State users who need to view the files. They cannot make changes to files. Continue reading “IT solutions: How to share files that are too large to attach to emails”

IT solutions: Email attachment size limits, file-upload time

Have you ever wondered if you were the only person on campus with a particular computer problem? Got a quick technology question and don’t know who to call? Contact the IT Help Desk, 785-532-7722, e-mail helpdesk@k-state.edu.

Next topic:How to share files that are too large to attach to emails


Question:  I am trying to send an attachment to my email in Zimbra webmail. What is the limit on the file size?

IT Help Desk:  The limit for each email in K-State’s Zimbra system is 50MB (megabytes) including attachments.  That’s 51,200KB (kilobytes); 1 megabyte = 1,024 kilobytes. That is substantially more than most email service providers allow (typically 10-25MB).  So, when you are considering sending a large file attachment, first check the file size.

This does not take into consideration that a file attachment needs to be encoded — which typically adds roughly 30 percent to the file size.  That means the upper limit for a file attachment(s) is closer to 35MB.  It depends on the content of the attachment.

Continue reading “IT solutions: Email attachment size limits, file-upload time”

Oracle Calendar to be decommissioned on July 1

Information Technology Services transitioned to K-State Zimbra Calendar on June 28, 2010. As part of the transition, Oracle Calendar will be decommissioned on July 1 this year. K-Staters with data still in Oracle Calendar have options to archive their data; instructions are available on the Moving Oracle Calendar data to Zimbra Calendar webpage.

Continue reading “Oracle Calendar to be decommissioned on July 1”