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IT Update

UpdatesJuly means turn up the heat! This month we continue with the AWS – MRP project, the CRM Town Hall meetings and so much more.

Staff

  • Jan Elsasser was named Deputy CIO for Business Intelligence and Analytics.
  • The Deputy CIO for Emerging Technology and Innovation will remain unfilled. 

Service Operations

IT continues with Duo, two-factor authentication, deployment. About 4985/5000 licenses have been used.

The data center relocation project is in its seventh week, partnering with Amazon Web Services for migration planning via eight workstreams. About 40 employees are actively engaged in the project.

Continue reading “IT Update”

AWS – MRP (Amazon Web Services – Migration Readiness & Planning

AWS logoWhat is this AWS – MRP (Amazon Web Services – Migration Readiness & Planning? In our terms, it is preparing K-State to move from an on-premise data center model to a cloud-first strategy. The cloud allows K-State to expand its portfolio of services and provide innovative solutions faster and at a lower total cost than can be achieved with our on-premise  IT  infrastructure.   

The AWS – MRP includes six sub-projects and eight workstreams. More than 40 staff are involved in the project over the 16 week period (each week is a sprint with prescribed workloads, planning and deliverables).

Specifically, the AWS – MRP prepares us to:

  1. Move the K-State Enterprise Resource Planning (ERP) systems to the cloud.
  2. Move critical workloads to AWS via VMWare .
  3. Move the existing SoftwareAG WebMethods implementation to the SoftwareAG iPaaS (Platform as a service) solution.
  4. Implement a reliable backup and recovery solution .
  5. Move services that will run more efficiently on-site than in the cloud to a new physical on-premise data center .

Amanda Tross serves as the Project Manager. Updates are available on the Strategic Planning website.

One IT Spotlight

Kudos!This month we spotlight three IT staff who exemplify the One IT culture and model the Guiding Principles for One IT outlined in the IT Strategic Plan:

  • Affirm our focus on K-Staters.
  • Grow an evolving IT community.
  • Lead with transparency.
  • Serve as responsible stewards.

Marjorie Devlin is an Application Developer II and the development team lead in Library ITS. She devotes most of her work to the Ex Libris product stack, which includes the Library Discovery Layer. She has improved the product significantly over its lifespan, successfully integrating multiple data sources and features that have definitively improved the user experience for all K-Staters, affirming our focus on K-Staters. Her leadership of the developer team has led to substantial improvements in the organization of the team and its communication with the rest of the organization.

Michael Raine, Director of Information Technology for Business Administration, in his role as member of the Faculty Senate Committee on Technology (FSCOT) is affirming our focus on K-Staters. Since 2016, as chair, Michael has been leading with transparency by setting the agenda, promoting the conversation, conducting the business, and providing FSCOT reports to Faculty Senate. In this capacity Michael is a voice among our IT community, the administration, and campus as a whole. His work beyond the borders of his college promotes the growth of an evolving IT community.

Kristin Tobias, Client Services Coordinator, is affirming our focus on K-Staters. She along with others in her area are meeting with SLA customers to obtain feedback on strengths and improvables to provide a customer centric, outwardly focused culture.

KUDOS to all for exemplifying One IT.

New CRM selected for undergraduate and graduate recruitment

On June 26, 2019, the CRM search committee announced that TargetX, a Salesforce partner, was selected as K-State’s new CRM for undergraduate and graduate recruitment.

The CRM project has now transitioned from procurement to implementation. The project has an aggressive timeline, as outlined in the project milestones below.

Project milestones include:

  • Initial data load, 7/26
  • Schedule training labs, 7/29
  • DCM approves branding, 8/2
  • End-to-End Event testing, 8/5
  • Initial Event Go/No Go decision, 8/5
  • First event email communication, 8/12
  • Approval of CRM configuration, 8/30
  • TargetX Production Ready Meeting/Sponsor sign-off – Events, 9/3

The campus community can stay up-to-date on the project implementation by viewing the blog on the CRM website.

To keep track of all the moving pieces, the CRM project team is using a Trello board for task management and collaboration. LiquidPlanner is being used for the overall project management and tracking time for KITO.

Reminder: State of IT July 23

Join Gary Pratt, CIO, and the One IT Leadership Team for the State of IT meeting from 2:30-4 p.m. on Tuesday, July 23, in 1088 Business Administration Building. The State of IT is an overview of our FY2019 accomplishments and a glimpse of what we might expect for FY2020 for IT across the University.

Come early to enjoy delicious Call Hall ice cream. Ice cream will be served from 2-2:30 p.m.

If you cannot make the meeting in person, the Zoom meeting ID is:https://ksu.zoom.us/j/149583666

The ATA bus Manhattan route changes July 29, 2019

After gathering feedback from the community, the Flint Hills aTa bus routes will change on July 29. You can ride free with your K-State ID. According to their website, new routes will be:

  • Faster and more direct
  • Better to and from access to major destinations
  • Moe user-friendly signage
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See the Manhattan Route Changes Summer 2019 webpage for further details. Check back over the next two weeks to stay on top of any changes. The K-State routes only run to Unger Complex when classes are in session. We will write a follow-up article when that information becomes available.