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Trend Micro antivirus changes coming soon

As reported earlier, changes are in the works for antivirus protection for both Windows and Mac computers at K-State. For Windows, the primary issue was support for Windows 7 since Trend Micro OfficeScan 8 does not support it. For Macs, there were two issues — expiration of the Symantec AntiVirus for Macs license on Oct. 27 and Trend Micro Security for Macs 1.5 (TMSM) not supporting Mac OS X 10.6 (Snow Leopard). Fortunately, we now have solutions for all these issues.

OfficeScan 10 supports Windows 7, including 64-bit  versions, so an upgrade to OfficeScan 10 is imminent since Microsoft will release Windows 7 to consumers on Oct. 22.  SIRT is finishing up testing of OfficeScan 10 and building out the infrastructure for the upgrade. People using the central IT OfficeScan server, which includes students in the residence halls, can expect to be upgraded automatically the week of  Nov. 2. The upgrade should be transparent other than the need to reboot the computer after installation. Users will be prompted to reboot at the appropriate time.

For the Mac, Trend Micro has released service pack 1 for TMSM 1.5 (PDF) which officially supports Mac OS X 10.6, so like OfficeScan 7, SIRT is in the final stages of testing and building out the infrastructure. TMSM 1.5 is expected to be available on K-State’s antivirus website the week of Nov. 2. All K-Staters with Macs should then remove Symantec AntiVirus for Macs, or alternative antivirus products like ClamXav, and install TMSM 1.5 per instructions that will be available on K-State’s antivirus website. Be sure to check with your IT support person first, though. Students in residence halls should check the ResNet Help Desk for instructions.

Watch InfoTech Tuesday in the coming weeks for more information.

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About Harvard Townsend (harv@ksu.edu)

Chief Information Security Officer