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Trend Micro antivirus updates coming Wednesday, Nov. 11

As reported last week, updates to K-State’s antivirus software for Windows and Mac computers will be available this week, but the date has been pushed back to Wednesday, Nov. 11.

For computers running Microsoft Windows, the upgrade from Trend Micro OfficeScan 8 to OfficeScan 10 will be pushed out from the server and installed automatically.  This process will begin Wednesday, Nov. 11, for all computers that use the central IT Trend Micro service, which includes student computers in the residence halls. Colleges and departments running their own Trend Micro server will not necessarily follow the same schedule, so check with your IT support staff.

When the installation is complete, users will be prompted to reboot their computer, with a message similar to this in the lower right corner of their screen:

TMOS reboot pop-up-small

Users should reboot their computer as soon as possible, since their computer will not have antivirus protection until after the reboot.

For Apple Mac computers, Trend Micro Security for Mac (TMSM) 1.5 will be available for manual installation from the newly revised K-State antivirus website. Be sure to remove any other antivirus software from your Mac before installing TMSM 1.5. Removal instructions for Symantec AntiVirus for Macs are available on the K-State antivirus website.

These updates have many advantages, including support for new operating system versions (Windows 7 and Mac OS X 10.6), so K-Staters are urged to upgrade soon.

Furthermore, K-State security policy requires computers connecting to the campus network, either wired or wireless, to run the antivirus supplied by K-State, which is now Trend Micro’s offering for both Windows and Mac platforms. The good news is we have a site license that allows installation on all campus computers as well as personally owned computers at home for all current faculty, staff, and students.

If you have trouble with either the Windows upgrade or the Mac installation, contact  your IT support person or the IT Help Desk (helpdesk@k-state.edu, 785-532-7722).

About Harvard Townsend (harv@ksu.edu)

Chief Information Security Officer