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Q/A: Computers and IT in the residence halls

Parents have been asking a lot of computer-related questions pertaining to the residence halls during this month’s New Student Orientation and Enrollment at K-State. Below are frequent questions and answers. For more information, see the ResNet FAQs on Housing and Dining Services’ website.

Q. Are there printers in the residence halls?
A. Yes, at least one on the main floor of each hall. Contact the front desk of each residence hall for more information.

Q. Can students in the residence halls hook up their gaming devices to the Internet?
A. Yes, devices such as XBox, Wii, PS3, etc. can be connected to the Internet as long as each device is registered for network access through Housing and Dining Services’ procedures. Note that gaming devices must be hooked up on the “wired” network only, not the wireless network.

Q. If my student has the Trend Micro antivirus that’s auto-updated in the residence halls, and they bring their computer home over breaks or for the summer, does it continue to auto-update?
A. Yes, it will, said Harvard Townsend, K-State’s chief information security officer.

Q. What computer should I buy?
Mac vs. PC, laptop vs. desktop  — it all depends on what computer will best meet the student’s needs for several years. See K-State’s computer recommendations for 2010, and note it’s important to visit with the academic advisor first about specific recommendations for the student’s field of study.

Q. Do I need to purchase a hub, router, or wireless access point?
A. For those rooms that have one wired Ethernet jack, Ethernet hub kits are available for checkout free of charge from ResNet. You must use a hub provided by ResNet. In addition, all on-campus living environments already have wireless access in place, so there is no need to bring a personal wireless access point. Any additional networking equipment or devices are strictly prohibited. Prohibited network devices include, but are not limited to, personal hubs, routers, switches, NAT devices, wireless access points, and servers. Use of any prohibited device will result in being blocked from network access.

About Betsy Edwards

• Web/information specialist in Information Technology Services • Editor/writer, K-State IT communications • IT News blog moderator • ETDR specialist