K-State’s central IT Trend Micro antivirus servers will have Service Pack 1 Patch 2 installed on them the evening of Wednesday, March 16. Once all of the servers have been updated and verified stable, the patch will be released to campus Windows-based antivirus clients gradually, on a rolling basis over the next several days.
Everyone who is using Trend Micro on a Windows machine and is attached to one of the central servers should expect to be required to reboot their machine somewhere in that timeframe (March 16 and several days thereafter).
That is, after the client update is completed, Trend Micro OfficeScan will prompt you to restart your computer to complete the installation. Since some departments run their own Trend servers and may have update schedules that differ from the central IT one, this will not affect everyone, nor will it affect Mac users.
If you have any questions or problems regarding this update, contact the IT Help Desk, 214 Hale Library, firstname.lastname@example.org, 785-532-7722.