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eID password change starts Jan. 1; new feature allows password recovery via text message

Long-term use of the same password is a known security risk, which is why K-State requires all K-State eID passwords to be changed every spring and fall semester.  For the Spring 2013 semester, Jan. 1-Feb. 13 is the timeframe for changing K-State eID passwords. This mandatory password change applies to both individual eIDs and group eIDs.

  • To change your password:  Use the connect.k-state.edu webpage to sign in with your eID and current password.  Click “Change your eID password” and follow the steps.
  • Forgot your password? Call the IT Help Desk at 785-532-7722 (800-865-6143 toll-free) and verify your identity. Staff can set a temporary password for you to sign in.
screenshot of eProfile page to request password reset via text message
Text-message verification is now an option to request a password reset.

As shown above, a new feature this semester allows K-Staters to request a text-message verification to reset their eID password if they forget it or miss the deadline.  

Timesaver tip 

BEFORE you forget your password, set up an alternate email address and/or cellphone number, plus a security question-and-answer, on your eProfile.  This allows you to easily recover by using one of the following processes.

Reset your password by using a text-message verification

  1. Go to the eProfile Forgot your eID password? page and enter your eID.
  2. Select the Text message a verification code to my phone option and click the Continue button.
  3. Type in the numeric code texted to your cellphone, click Continue, and answer your security question.  Then you can set your new eID password.

Reset your password by using an alternate email account

  1. Go to the eProfile Forgot your eID password? page and enter your eID.
  2. Sign in to your alternate email account and find the automated email from K-State that contains a password-reset link.
  3. Click the password-reset link and answer your security question.  Then you can set your new eID password.

Prior to the deadline, K-State sends email reminders to K-Staters with unchanged passwords. After Wednesday, Feb. 13, those with unchanged passwords  lose access to K-State webmail, the iSIS student information system, K-State Online, free laser printing, university computing labs, and other central resources.

For more details, including how to choose a good password, read the Frequently asked questions about eID passwords.

About Betsy Edwards

• Web/information specialist in Information Technology Services • Editor/writer, K-State IT communications • IT News blog moderator • ETDR specialist