They’re back. Fall semester is in full swing and students and IT staff have hit the ground running. The first floor of Hale Library opened on 
August 26 with more than 2,200 visitors during the first day. Information Technology staff are continuing with the Amazon Web Services (AWS) – Migration Readiness Project (MRP), the Constituent Relationship Management (CRM) rollout, training for campus constituents and so much more.
Staff
As part of the IT Reorganization process, IT is emphasizing professional development including learning the principles of ITIL 4, the basics of cloud computing and so much more. We are also reviewing the performance evaluation process for today and for the future.
Service Operations
Duo – Fall is a great time to remind faculty and staff to not leave their office or home without their second factor. While some faculty/staff are using their land line as their second way to authenticate, they might consider purchasing a token at the ID center so they are not caught in a technology classroom, training session, etc. without their second factor.
Data center relocation project – The data center relocation project is in its sixteenth week. See project website for weekly updates.
The Cloud Center of Excellence , a centralized governance function, kicks off with the first meeting of the team on Thursday, Sept 12.
AWS training
- Free virtual Technical Essentials training is offered on Sept. 27 as a six-hour synchronous session. Register for the training now.
- AWS Immersion Day for Oct. 30. The morning sessions include a high-level overview of AWS cloud, networking, storage and databases. In the afternoon, there are hands-on activities on the topics of Auto-Scaling, Well Architected and Cloud Formation.
NTS wireless infrastructure upgrade – Networking and Telecommunications Services (NTS) finished with the first floor of Hale and the soccer field and are now on to a host of other projects including the restoring services to the remaining floors in Hale.
CRM project – This is the first week of basic training for the Constituent Relationship Management (CRM) projects. Updates to CRM can be found on the the CRM website.
Student Success Collaborative (SSC) – The SSC task force is working with EAB to change the analytics model to a persistence model from the graduation model and to reset the academic program level success markers.
ITS teams in conjunction with the Office of Admissions completed the Common Application for Admission, which supports a “common” online application system” for more than 800 colleges and universities worldwide enabling > 1 million students to apply to college.
This week, Electronic Media Services is supporting the live streaming of the Ag Global Agenda for Sustainable Livestock – a United Nations sponsored conference delivered worldwide. Countries accessing the live streams for the UN include: Belgium, Canada, Chile, Ethiopia, France, India, Italy, Kenya, Mongolia, Poland, Switzerland, UK, and US
Training and more
Checkout the ITS events calendar for information on available training sessions.
Respondus LockDown Browser is a custom browser that locks down the testing environment in Canvas. A demo and a panel discussion about use will be 1:30-3 p.m. Monday, Sept. 16, in 3112 College of Business Building
Security – Plans are in the works for the October Cybersecurity Awareness month. To kickoff the month, The State of IT Security presentation will be given by Josh McCune. Planned events include a Twitter Trivia contest, an appearance by Phishing the Scam and more.
Comparison of Phishing Scams and Compromised eIDs
| YTD 2019 | YTD 2018 | YTD 2017 | |
| Compromised eIDs | 432 | 425 | 3270 |
| Phishing scams | 999 | 382 | 887 |
| Phishing scam tickets processed | 2578 | 1751 | 5567 |
