Kansas State University


IT News

CRM Town Hall Dec. 12

Registration opens Mon., Nov. 18, for the fifth CRM Town Hall meeting. The Town Hall is 1 to 3 p.m., Thurs., Dec. 12, in the College of Business Administration, Room 4061.

The Town Hall will start with a 30-minute CRM project status update. This part of the meeting is open to everyone via Zoom and does not require registration. Go to k-state.edu/crm/town-hall for the Zoom ID. You will need to use your eID and password to view this page.

The next part of the meeting will focus on business processes and requires registration. Participants will be placed in groups for a demonstration of the CRM features followed by Q&A with the content experts and implementation team.

During the meeting, participants will break into groups to discuss:

  • Events — A new series of events have been launched for prospective and admitted students. The changes to the Event schedule have allowed the Office of Student Life and the Office of Admissions to customize messaging for their audiences. The new formate and CRM features will be demonstrated.
  • Communications — Campaigns and one-on-one emails have been launched. The new features will be demonstrated.

Space is limited; completing the survey does not guarantee your registration. Only 35 seats are available for this event. Confirmation emails will be sent to those who receive a seat for the Town Hall. Those individuals who do not receive a seat will be added to a waiting list. Go to k-state.edu/crm/town-hall to sign up.

The new CRM is part of the Strategic Enrollment Management (SEM) Plan. To learn more about the CRM initiative, visit k-state.edu/crm.