Kansas State University


IT News

IT Update


In May, we honor our graduates, especially poignant this year, as our ceremonies are virtual and vary with each college. Congratulations to our K-State graduates. To our graduating seniors who have worked in Information Technology Services and seen it all, disruptions due to the fire on the roof of Hale and COVID-19. Hats off to all of you!

Staff changes in the Business Intelligence, Analytics, and Enterprise Applications unit under the direction of Deputy CIO Jan Elsasser are:

Darci Pottroff was named Director of Application Services. She will provide strategic and operational direction for the enterprise and administrative application systems.

Nick Austin was named Senior Director of Data Operations. He will provide strategic and operational direction for data operations and content services applications.

From March 23 – May 8, here are some quick statistics on the use of tools for remote teaching, learning, research, and outreach.

MS Teams

  • 339 K-Staters completed the training
  • 3,386 meetings were held
  • 6,217 calls were made
  • 355,487 private chats


  • 9,521 presentations were authored
  • 9.82 TB of storage was consumed
Zoom Usage Statistics – March 23 to May 8
New Users 5,115
Meetings 65,528
Participants 496,963
Meeting Minutes 23,164,661*

*May 7-highest usage

Continue to be vigilant with security practices and be wary of phishing scams and fraudulent schemes. Also, if you are still on AnyConnect, you will receive annoying emails for about six more weeks. See the Global Protect VPN website for installation instructions.

Information Technology (IT) is moving forward with infrastructure improvements, including networking and the data center, upgrades to centrally scheduled classrooms, business process analysis, updates to existing systems, professional development, all while following public health guidelines.

The ImageNow upgrade project will kick off this month. We’re planning on moving ImageNow to AWS and upgrading the application and database. For more information, see the ImageNow blog.

A change freeze is in effect from 12:01AM CDT, Friday, May 8  through the grade posting deadline of 11:59 PM CDT, Tuesday, May 19. During this period, IT avoids making changes to customer-facing production servers or services to minimize potential risks and impacts on students, faculty, and staff at the end of the semester.

On April 8, we updated password standards, and since then, 10,153 K-Staters have changed their password using the new standards.

Comparison of Phishing Scams and Compromised eIDs 

YTD 2020 YTD 2019 YTD 2018
Compromised eIDs 283 175 203
Phishing scams 500 548 154
Phishing scam tickets processed 1323 1495 598