Kansas State University


IT News

Author: Cathy Rodriguez

Manage your Outlook Inbox with the Focused Inbox feature

Microsoft continues to add features to help us manage our inboxes. They have had a feature called Clutter which is an email sorting tool that learns your email habits and then filters and moves low priority messages you typically ignore (not Junk mail) to the Clutter folder. You could help Clutter learn faster by dragging email from your Inbox to Clutter.

Microsoft is replacing the Clutter feature and switching to Focused Inbox. Once you enable the feature, your Inbox will have two tabs at the top — Focused and Other. You can teach Outlook what matters most to you by moving emails between Focused and Other, and setting overrides to make sure emails from certain senders always show up in a particular destination.

You can keep using the Clutter folder until it is no longer available or you can switch to the Focused Inbox now. Once you switch to Focused Inbox, messages will no longer be sent to your Clutter folder. Any messages already in your Clutter folder will remain there until you decide to delete or move them.

Turn on Focused Inbox in Outlook on the Web

  1. Click the Settings link.
  2. Click Display settings.
  3. On the menu, click Focused Inbox.
  4. Click Sort messages into Focused and Other.
  5. Click OK twice.

We are investigating if this will be available for the Outlook 2016 desktop client.






K-State IT Help Desk is here for you!

Welcome, new and returning K-Staters!  Information Technology Services (ITS) provides a variety of resources and services for free. Get your semester off to a good start by checking out a few of our resources:

  1. Get a free copy of Microsoft Office for personal use on up to 5 PCs or Macs, 5 tablets, and 5 phones.  See the installation instructions for Mac, for Windows, and for mobile devices.
  2. Connect your mobile devices to K-State’s wireless network.
  3. Install free Trend Micro Antivirus software (required for all computers connecting to K-State’s network).
  4. Use Zoom (video and audio conferencing) to meet virtually.
    Use Zoom to setup an online staff meeting, a training session, a class group meeting, beam in a speaker and more. See the Using Zoom guide to get started.
  5. Connect with the IT Help Desk on Twitter and Facebook.

Welcome to fall 2017

More IT resources for K-Staters are on the Welcome to IT at K-State website. Send questions to the IT Help Desk, helpdesk@k-state.edu, 785-532-7722. You can also search the IT Knowledge Base.

Protect yourself online: Follow these 6 National Cyber Security Alliance recommendations

Follow these six National Cyber Security Alliance recommendations to better protect yourself online and make the Internet more secure for everyone:

  • Tips for staying safe onlineStrengthen each online account or device. Enable the strongest authentication tools available. A strong password is the first step to protecting yourself. Other strategies might include biometrics, security keys, or unique one-time codes sent to your mobile device.
  • Keep a clean machine. Make sure all software on Internet-connected devices — including PCs, laptops, smartphones, and tablets — are updated regularly to reduce the risk of malware infection.
  • Personal information is like money. Value it. Protect it. Information about you, such as purchase history or location, has value — just like money. Be thoughtful about who receives that information and how it’s collected by apps or websites.
  • When in doubt, throw it out. Cybercriminals often use links to try to steal your personal information. Even if you know the source, if something looks suspicious, delete it.
  • Share with care. Think before posting about yourself and others online. Consider what a post reveals, who might see it, and how it could be perceived now and in the future.
  • Own your online presence. Set the privacy and security settings on websites to your comfort level for information sharing. It’s okay to limit how and with whom you share information.

Source: Educause Campus Security Awareness Campaign

If you have any questions about your online safety, contact the IT Help Desk, helpdesk@k-state.edu, 532-7722.

The IT Service Portal goes live June 5

The IT Service Portal is your one-stop shop for getting help with your IT needs. What can you do inside the portal?

ITS Portal


Search for what you are looking for such as request forms, services, how-to articles, and more.

Get Help

  • Report issues with supported applications and services to the IT Help Desk
  • Ask a Help Desk consultant to find answers to your questions
  • Connect with the IT Help Desk through Live Support Chat
  • Find IT Help Desk contact information and hours

Search the knowledge base

Search the knowledge base for how to articles and answers to common questions.

View the Service Catalog

Do you need to know what IT services are available to campus? Check out the Service Catalog.

Keep up-to-date on the latest IT happenings

Do you want to know the latest scams or the status of IT resources? This can be found in the ITS portal as well. Check out the links on the top toolbar.

Let us know what you think by clicking the Give Feedback link located on the right-side of any portal window.


Ensure your computer is patched with the latest Windows updates

To ensure that your computer is patched to mitigate the WannaCry Ransomware threat and other vulnerabilities, K-Staters on and off campus can set their computers to automatically apply the updates. Information on how to update your computer is available from K-State’s Software Update Service for Windows. K-Staters are encouraged to periodically restart their systems to complete the installation of system updates.

If you need assistance applying the patch, please talk to your technical support person or the IT Help Desk at 785-532-7722.

Grade submission deadlines for spring 2017

By Monty Nielsen

Grade rosters are now available in KSIS for grade entry. Grades for spring 2017 term are due by 5 p.m. Tuesday, May 16 for term courses with final exams given Monday, May 8 – Friday, May 12.

Grade submission deadline, 5 p.m., Tuesday, May 16

Students will be able to view grades for regular courses in KSIS starting after 8 a.m. Wednesday, May 17.

More information about grade submission deadlines are available from the Final Grade Submission Information – Spring 2017 page.  For information about submitting grades from K-State Online to KSIS, see Copy Final Grades from K-State Online to KSIS.

190 scams and 75 compromised accounts since Sunday!

During this time of the semester, K-State gets hit hard with email scams. There have been 190 scams reported since Sunday resulting in 75 compromised accounts.

What can you do?

Stop and think before you click. YOU are the best defense against these scammers.

If something looks suspicious, do not click on the link. Period. You stop the scammers right in their shoes.

Be really suspicious of emails in your junk folder. Normally, it’s in the junk folder for a reason. When in doubt, throw it out! Continue reading “190 scams and 75 compromised accounts since Sunday!”

IT Security Awareness: Protect yourself and your identity

According to the US Department of Justice, more than 17 million Americans were victims of identity theft in 2014. EDUCAUSE research shows that 21 percent of respondents to the annual ECAR student study have had an online account hacked, and 14 percent have had a computer, tablet, or smartphone stolen.

At K-State during 2016, 2655 phishing scams were reported resulting in 1213 compromised accounts.

Protect yourself and your identity

Online fraud is an ongoing risk. The following tips can help you prevent identity theft.

Continue reading “IT Security Awareness: Protect yourself and your identity”

March 30: Introduction to Qualtrics

Qualtrics, a robust and versatile survey tool, is used for a variety of purposes at K-State.  A few examples:

  • Event registrations
  • Satisfaction surveys
  • Online forms
  • Academic research
  • Training
  • and more

Ready to start learning how to use the tool? An Introduction to Qualtrics training is 2:00-3:00 p.m., Thursday, March 30 in 318 Calvin Hall.

Introduction to Qualtrics

Topics to be covered:

  • Create and manage surveys
  • Question types overview
  • Look and feel
  • Collaboration
  • Block options and survey flow
  • Display and skip logic
  • Distribution
  • Reports

All faculty, staff, and grad students are welcome to attend. No registration is required.

If you have any questions, contact Rebecca Gould (ragou@ksu.edu) or Cathy Rodriguez (cathyr@ksu.edu).

Learn what it takes to refuse the phishing bait!

Cybercriminals know the best strategies for gaining access to your sensitive data. According to IBM’s 2014 Cyber Security Intelligence Index, human error is a factor in 95 percent of security incidents.

A few K-State stats:

  • In January 2016, there were 60 phishing scams reported resulting in 9 compromised accounts. A compromised account means hackers were successful in getting a K-Stater to give up their eID and password.
  • In January 2017, there were 355 phishing scams reported resulting in 313 compromised accounts!

What does this tell us?

You are the first line of defense in protecting your personal identity information. The numbers of phishing scams are going to continue to increase and the best defense is you!

Learn how to identify phishing scams and don’t give your credentials up to these criminals.

How to identify phishing emails

Continue reading “Learn what it takes to refuse the phishing bait!”