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IT News

Author: Cathy Rodriguez

Phishing alert: Microsoft OneNote Audio Note is used to get users to go to a fake Microsoft Login page

K-Staters need to be constantly on guard for potential phishing scams. The latest on the scene is a OneNote Audio Note phishing scam campaign.

Scammers are sending emails with the subject line: “New Audio Note Received” and then the body of the email message states that one of your contacts in your address book sent the email. The email includes a link such as “Listen to the full message here” which then takes you to a fake OneNote Online page. If you login, your credentials are stolen.

What can you do?  

  • Be aware of emails asking you to view an audio note. Ask the person who “sent” it if they actually did send it.
  • Be aware that Microsoft login forms will just be on microsoft.com, live.com, microsoftonline.com, and outlook.com domains only. If you are presented with a Microsoft login form from any other URL, avoid it and only use your normal bookmarks to go to these sites.

If you have any questions, contact the IT Help Desk (helpdesk@ksu.edu).

 

ITS Trend servers to shut down 5:00 p.m. June 14

K-State requires all campus network connected computers to run some form of antivirus software and has provided faculty, staff and students with a centrally funded and administered antivirus solution for over 20 years.  During that time, extensive financial and personnel resources have been dedicated to maintaining the service, however the value of doing so has been steadily declining.

Many modern operating systems include built-in or open source antivirus protection that is as effective as the solution K-State is currently providing. During spring semester, Information Technology Services has been working with system administrators across campus to remove the centrally supported antivirus, Trend Micro, from servers and departmental computers.

Students, staff and faculty will also need to uninstall Trend Micro from their personal machines both on campus and at home.  A list of recommended antivirus solutions is provided on the K-State Antivirus Software webpage.

Central Trend Micro servers will shutdown at 5 p.m. on June 14. After that time, clients should continue to receive pattern file updates directly from Trend but will not receive program updates. Individuals who attempt to install Trend Micro will receive an error message.

What should you do?

The K-State Antivirus Software webpage will continue to be updated as the campus works through this process. If you have any questions, contact the IT Help Desk (helpdesk@ksu.edu)

Getting help from Qualtrics Support

If you need advanced help with Qualtlrics, you can contact the Qualtrics Support team. However, as of May 13, 2019, you’re required to login to the Support Center to submit a support ticket. Qualtrics made this change to ensure the privacy of user accounts and to prevent others from posing as another user.

Submitting a ticket

  1. Go to Support Center.
  2. Click Sign in with SSO.
  3. In the Enter your company’s Organization ID, type kstate and then click Continue.
  4. Click I have a different support request
  5. Proceed with submitting a support ticket as usual.
  6. In the What Qualtrics product are you using? list, select Survey Platform.
  7. In the Please very briefly describe your request, type a description of what you need help with.
  8. Click how you would like to get support (chat, email, phone, community).Note: You can only get support from the Qualtrics Support team for the account that you used to login into the Support Center.

Phone support will remain the same. If you have any questions, contact the IT Help Desk (2-7722 or helpdesk@ksu.edu).

April 24: Introduction to Qualtrics

Qualtrics surveys can be used for event registrations, satisfaction surveys, online forms, academic research, training, and more. Join us for an Introduction to Qualtrics training session from 3-5 p.m. Wednesday, April 24, in 306 Calvin Hall. All students, faculty, and staff who use this research suite are welcome to attend.

Topics to be covered:

  • Create and manage surveys
  • Customize the look and feel
  • Collaborate with others
  • Use block options and survey flow
  • Use display and skip logic
  • Distribute a survey
  • Run and analyze reports

Graduate and undergraduate students must work with an advisor/supervisor for access to Qualtrics using this request form.

Registration through HRIS is required. See Using HRIS to register for classes.

April 25: Top Hat Certification Day

Top Hat CertificationTop Hat, a classroom engagement system that has been integrated with Canvas, is growing in adoption at K-State.  Many programs and departments are settling on this tool for student engagement.

Information Technology Services is partnering with the Top Hat team for a Top Hat Certification Day on April 25 in the Big 12 room, K-State Student Union. The workshop is designed to help new users decide if Top Hat is the tool for them and for existing users to enhance their skills.

Schedule

  • 9:30 a.m. – Registration
  • 10 a.m. – Workshop #1
  • 11 a.m. – Case Study
  • Noon – 1:30 p.m. – Lunch session (Cottonwood Room) / Interview with a Top Hat representative and K-State faculty using Top Hat
  • 1:30 p.m. – Workshop #2
  • 2:30 p.m. – Case Study

Topics to be covered in workshop #1:

  • Facilitating active learning before, during, and after class.
  • How can I leverage all of the Top Hat platform to engage my students?
  • General best practices for engaging students with technology.
  • Completing a semi-guided case study.

Topics to be covered in workshop #2:

  • Using live feedback to assess and increase comprehension.
  • Maximizing student attention.
  • Flipped learning and active learning.
  • Making course content more engaging, customized, and specialized.

Who is the Top Hat Certification for?

Existing or new Top Hat instructors looking to enhance their knowledge of core features and master the tools necessary to meet a variety of learning objectives inside and outside the classroom. Upon completion of the training, you will receive an official electronic certificate.

Registration

Registration for the event is required. Top Hat will setup a student account for you for the training day when they receive your registration.

Learn more

In advance of the session, if you would like to learn more about the Top Hat, Camila Houssian, Kansas State University’s dedicated Top Hat representative, will provide a demonstration. You can contact Camila via email (camila.houssian@tophatmonocle.com) or schedule an appointment on her calendar.

If you have any questions about the event or Top Hat usage at K-State, contact Scott Findeldei (curtain@ksu.edu).

 

March 27: Introduction to Qualtrics via Zoom

Qualtrics surveys can be used for event registrations, satisfaction surveys, online forms, academic research, training, and more. Join us for an Introduction to Qualtrics training session from 2:30-3:30 p.m., Wed., Mar. 27 via Zoom. All students, faculty, and staff who use this research suite are welcome to attend.

Topics to be covered:

  • Create and manage surveys
  • Customize the look and feel
  • Collaborate with others
  • Distribute a survey
  • Run and analyze reports
  • Create a form using blocks and display and skip logic
  • Using libraries

Graduate and undergraduate students must work with an advisor/supervisor for access to Qualtrics using this request form.

Registration through HRIS is required. See Using HRIS to register for classes.

Office 365: Gift card warning notification

Over the last few months, K-State has seen an increase in gift card scams. As you may have noticed a feature has been turned on in Office 365 that warns K-Staters about messages that contain the words “gift card” whether it is in subject line or in the body of the message. If the system detects those words, it will display the following disclaimer in your message:

**These messages have been known to be malicious. Please, be very cautious with these messages.**

You will most likely receive emails that are legitimate and emails that are scams. Review the email carefully before responding. The following are some examples:

Gift card email example

Notice a few things:

  • The email address seem suspicious.
  • The request is urgent. All scams put some sort of emergency in the request.
  • There are typos.

Continue reading “Office 365: Gift card warning notification”

Spring break 2019 hours: IT Help Desk, Equipment Checkout, and Media Center

The IT Help Desk, equipment checkout, and the Media Center will have reduced hours during spring break. Regular hours resume Mar. 17.

IT Help Desk (222 Cat’s Pause Lounge, Union) 

  • Mar. 9-10:  1 – 6 p.m. (email and phone only)
  • Mar. 11-15: 8 a.m. – 6 p.m. (all services available)
  • Mar. 16: 1 – 6 p.m. (email and phone only)

Equipment Checkout  (222 Cat’s Pause Lounge, Union) 

Mar. 11-15: 8 a.m. – 5 p.m.

Media Center (001 Seaton Hall Hall)

  • March 11-15: 8 a.m. – 6 p.m.
  • Mar. 16: 8 a.m. – 5 p.m.

March 6: Introduction to Qualtrics

Qualtrics surveys can be used for event registrations, satisfaction surveys, online forms, academic research, training, and more. Join us for an Introduction to Qualtrics training session from 2-4 p.m., Wed., Mar. 6, in 306 Calvin Hall. All students, faculty, and staff who use this research suite are welcome to attend.

Topics to be covered:

  • Create and manage surveys
  • Customize the look and feel
  • Collaborate with others
  • Use block options and survey flow
  • Use display and skip logic
  • Distribute a survey
  • Run and analyze reports

Graduate and undergraduate students must work with an advisor/supervisor for access to Qualtrics using this request form.

Registration through HRIS is required. See Using HRIS to register for classes.

Phishing scams with invoices

K-State is getting hit hard with phishing scams currently. The latest type of scam we are seeing comes in the form of an invoice.

From: Jason White
Sent: Monday, February 11, 2019 12:27 PM
To: **********
Subject: last bill from Jason White
Jason White
Please view your last bill.
Account Number: B13661
Invoice Number Amount
1548201 851.60
Click below to connect eInvoice Payment System
eInvoice Connect
If the above button doesn’t work, please click or copy the below link to your browser
http://secure.accs.send.com/
Thank you for using Jason White eInvoice Connect System

Don’t reveal personal or financial information in an email, and do not respond to email solicitations for this information. This includes following links sent in an email.

Cybercriminals are trying to manipulate people into doing what they want so they can steal your information and money.

See the “Students on financial aid are being targeted in phishing attacks” article for more tips on how to stay safe.

See the Scams blog to view recent scams.