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Category: ITS Update

IT Update

In June, things really start to heat up inside and outside. Some of the many projects either completed or in the works follow. 

Networking and Telecommunications Services (NTS) is working to improve the IT infrastructure while there are fewer individuals on campus. Infrastructure projects include:

  • Completed the KDA Lab building network installation
  • Working with contractors and design teams in Hale Library, Snyder Family Stadium, the Multicultural Center and McCain Auditorium
  • Continued renovation and wiring projects in Mosier, Derby, Weber, Leasure and Call Hall
  • Install county-wide public safety radio system
  • Planning AV upgrades for Olathe and centrally supported classrooms
  • Planning for the WSU Nursing program in Justin
  • Working with Riley County Emergency Management to upgrade the campus 911 system

In support of business continuity, NTS developed voice solutions for campus offices with IP phones, soft phones configuring EC500 licenses and assisting with call forwarding.  Continue reading “IT Update”

IT Update

 

In May, we honor our graduates, especially poignant this year, as our ceremonies are virtual and vary with each college. Congratulations to our K-State graduates. To our graduating seniors who have worked in Information Technology Services and seen it all, disruptions due to the fire on the roof of Hale and COVID-19. Hats off to all of you!

Staff changes in the Business Intelligence, Analytics, and Enterprise Applications unit under the direction of Deputy CIO Jan Elsasser are:

Darci Pottroff was named Director of Application Services. She will provide strategic and operational direction for the enterprise and administrative application systems.

Nick Austin was named Senior Director of Data Operations. He will provide strategic and operational direction for data operations and content services applications.

From March 23 – May 8, here are some quick statistics on the use of tools for remote teaching, learning, research, and outreach.

MS Teams

  • 339 K-Staters completed the training
  • 3,386 meetings were held
  • 6,217 calls were made
  • 355,487 private chats

Mediasite

  • 9,521 presentations were authored
  • 9.82 TB of storage was consumed
Zoom Usage Statistics – March 23 to May 8
Number
New Users 5,115
Meetings 65,528
Participants 496,963
Meeting Minutes 23,164,661*

*May 7-highest usage Continue reading “IT Update”

IT Update

April 2020 brings reinvention and the ever-increasing use of tools such as Canvas, Mediasite, Zoom, and Microsoft Teams among our academic community as we teach, learn, and work remotely.

The number of new users on Zoom grew from 482 in February to 5,262 in March. The number of session minutes on Zoom was about 897,000 in January compared to over 4.8 million minutes in March. In the first seven days of April, K-Staters have used over 2.1 million minutes. The use of Microsoft Teams is exploding, and IT staff have ramped up to provide a support site and training.

Zoom Usage Statistics January – April 7, 2020

New Users Meetings Participants Meeting Minutes
January 602 3,524 18,538 897,058
February 482 4,271 21,976 1,107,809
March 5,262 16,283 112,531 4,844,047
April 629 6,401 48,914 2,163,031

Continue reading “IT Update”

IT Update

The Ides of March are upon us.

Big news this month is the planned opening of the second floor of Hale with 99 computers, five printers, a book scanner, lots of study space and the combined Library and IT Help Desks. Updates are organized by the strategic goals within the IT Strategic Plan.

The Deputy CIOs are reengineering their respective units. The overarching organizational chart is available here.

Continue reading “IT Update”

IT Update


Updates
Punxsutawney Phil did not see his shadow and an early spring is predicted. Regardless of the weather, IT continues with AWS – MRP workstreams, updates to the infrastructure, readying the second floor of Hale, evaluating IT services and much more. The updates are organized by the strategic goals within the IT Strategic Plan.

The Deputy CIOs continue to rethink the organization of their respective units. The overarching organizational chart is available here.

Continue reading “IT Update”

IT Update

They’re back. Fall semester is in full swing and students and IT staff have hit the ground running. The first floor of Hale Library opened on UpdatesAugust 26 with more than 2,200 visitors during the first day. Information Technology staff are continuing with the Amazon Web Services (AWS) – Migration Readiness Project (MRP), the Constituent Relationship Management (CRM) rollout, training for campus constituents and so much more.

Staff

As part of the IT Reorganization process, IT is emphasizing professional development including learning the principles of ITIL 4, the basics of cloud computing and so much more. We are also reviewing the performance evaluation process for today and for the future.

Continue reading “IT Update”

IT Update

August brings a frenetic rush to the finish line – the first day of classes. This month we continue with the Amazon Web Services (AWS) – Migration Readiness Project (MRP), the Constituent Relationship Management (CRM) rollout, wireless controller and firewall upgrades and so much more.Updates

Staff

The CIO and Deputy CIOs will be convening listening sessions with ITS staff on the process of reorganization. Data were provided to staff in advance of the meeting to prepare for the discussion and questions. Staff also were provided a link to an anonymous feedback survey. Continue reading “IT Update”

IT Update

July means turn up the heat! This month we continue with the Amazon Web Services (AWS) – Migration Readiness Project (MRP), the Constituent Relationship Management (CRM) Town Hall meeting and so much more.Updates

Staff

Jan Elsasser was named Deputy CIO for Business Intelligence and Analytics. The Deputy CIO for Emerging Technology and Innovation will remain unfilled. 

 

Continue reading “IT Update”