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IT Help Desk hours extended through Feb. 5

At the beginning of the semester, the IT Help Desk hours were extended to accommodate health and safety concerns due to the surge of the Omicron variant of Covid-19.

The extended hours will continue through Saturday, February 5, as indicated below:

  • 8 a.m. – 5 p.m. All services – Hale Library walk-in, phone, and email
  • After 5p.m. Remote services via phone and email, no walk-in services

As needed, further updates will be provided in K-State Today and the IT News Blog. The IT Help Desk hours are available on the IT Help Desk webpage.

If you have any questions, contact the IT Help Desk at 785-532-7722 or email at helpdesk@ksu.edu.

Jan. 31: Cybersecurity Awareness training completion deadline

The deadline to complete Cybersecurity Awareness training is Jan. 31. All faculty, staff, and student employees are required to complete the training or lose eID access. If your eID is suspended, you will lose access to all University systems until training is completed.

If you have student employees who are no longer employed, be sure to terminate them in HRIS to prevent their access from being removed in case they are still active students.

This training is required to comply with State Policy 7230 – Information Technology Enterprise Security Policy, section 8.0 Awareness, and Training Standard.

Deadline Jan. 31
Continue reading “Jan. 31: Cybersecurity Awareness training completion deadline”

Jan. 24: Microsoft Excel L100 training

Microsoft Excel logoMicrosoft Excel L100 training is scheduled 2-3:30 p.m. Monday, Jan. 24. The session will be presented in Microsoft Teams.

Registration is required. A confirmation message with a link to the session will be sent to you after you register. When you click to join the meeting, you will be taken to a page where you can choose to either join on the web or download the desktop app. If you already have the Teams app, the meeting will open there automatically.

This course is designed to expand on the basic features of Excel. Attendees should have a basic understanding of basic features, navigation, and have a grasp on the use of functions and custom formulas.

Objectives:

  • Learn about Templates and basics of Excel sheet structure
  • Understand cell and sheet formatting tools
  • Learn basic functions and formulas
  • Learn how to use conditional formatting and see common examples
  • Understand the basics of Pivot tables to filter and visualize data

If you have any questions, contact the IT Help Desk (helpdesk@k-state.edu).

Service Desk Hours Updated for Start of spring 2022 Semester

Starting January 18th, the Kansas State University IT Service Desk hours will change from those previously posted. These steps are being taken to protect the health and safety of all K-Staters and maintain operational continuity given the surge with the Omicron variant of Covid-19 as outlined by the recent K-State Today article.

The first two weeks of the spring 2022 semester (Jan 18th to Jan 28th), Monday thru Friday the IT Service Desk will offer services to the campus at the following times:

  • 8am – 5pm: All services – Hale Library walk-in, phone and email
  • After 5pm: Remote services – Phone and email with no walk-in staff at Hale

If this schedule needs to be extended, updates will be provided accordingly.

If you have any questions about Service Desk support, contact us at 785-532-7722 or email at helpdesk@ksu.edu.

 

 

 

Basic Authentication for Office 365 to be disabled

Microsoft has announced that they are turning off Basic Authentication (eID and password only) in Exchange Online. The overall scope of the program includes Exchange Web Services (EWS), Exchange ActiveSync (EAS), POP, IMAP, Remote PowerShell, MAPI, RPC, SMTP AUTH, and OAB.

Basic Authentication is an outdated industry standard, and making this change will improve security. Therefore, the Division of Information Technology (IT) will disable Basic Authentication during January for those not currently using it and prevent new service uses.

After October 1, 2022, all clients and apps that use Office 365 Basic Authentication in that tenant will be affected and unable to connect. Any client or app using Modern Authentication (multiple-factor authentication) will not be affected. Users can use alternate clients (for example, Outlook on the Web instead of an older Outlook client that does not support Modern Authentication) while upgrading or reconfiguring their client apps. Continue reading “Basic Authentication for Office 365 to be disabled”

Grade rosters available Nov. 29

Grade rosters will be available in KSIS for grade entry at 10 a.m. Monday, November 29. This is earlier than usual for the fall semester.

Grades for the fall 2021 term are due by 5 p.m. Tuesday, December 21, for all term courses, including those with final exams given Monday, December 13, through Friday, December 17. Students can view grades for regular courses in KSIS after 8 a.m. Wednesday, December 21.

For more information about grade submission deadlines, view the Final Grade Submission information for Fall 2021 webpage.

Aug. 19: Microsoft Teams Meetings training

Teams logoMicrosoft Teams Meetings L100 training is scheduled 2-3:30 p.m. Thursday, August 19. The session will be presented in Microsoft Teams.

Registration is required. A confirmation message with a link to the session will be sent to you after you register. When you click to join the meeting, you will be taken to a page where you can choose to either join on the web or download the desktop app. If you already have the Teams app, the meeting will open there automatically.

Objectives:

  • Understand meeting scenarios
  • Experience the meeting lifecycle and how to utilize Teams for better collaboration
  • Learn to schedule meetings from Teams or Outlook
  • Optimize settings to look and sound your best on camera during video meetings
  • Make use of all features within Teams meetings (e.g. whiteboard, etc.)
  • Utilize the meeting recording, notes, and chat for ongoing collaboration

July 30: Intro to MS Visio Pro

An introductory training for Microsoft Visio Pro is scheduled 1:30-3:30 p.m. Friday, July 30, on Zoom(Session is not live until the scheduled time.)

About Microsoft Visio Pro

Microsoft Visio Pro is a common diagramming tool that enables the creation of vector graphics.

Some common examples include the following:

  • Flowcharts to describe work or research processes
  • Basic diagrams
  • BPMN (Business Process Model and Notation) diagrams (with built-in validation based on rule sets)
  • Database systems
  • Floor plans
  • Network designs
  • Data-created visuals (with uploaded Excel spreadsheets used in Visio templates from MS Visio Online and/or the Excel backstage)
  • Automapping of websites to three levels
  • And more

Continue reading “July 30: Intro to MS Visio Pro”

July 19: Outlook and Outlook Mobile L100 training

Microsoft Outlook and Outlook Mobile L100 training is scheduled 2-3:30 p.m. Monday, July 19. The session will be presented in Microsoft Teams.

Registration is required. A confirmation message with a link to the session will be sent to you after you register. When you click to join the meeting, you will be taken to a page where you can choose to either join on the web or download the desktop app. If you already have the Teams app, the meeting will open there automatically.

This introductory course will expand on Outlook and Exchange Online basics, terms, and features of the Outlook Desktop and Outlook Mobile applications.

Objectives:

  • Understand the relationship between Exchange Online and Email Client
  • Become familiar with accessing and navigating different modalities like Outlook Online, Outlook for Desktop, and Outlook Mobile
  • Become an expert in the navigation of the Outlook for Desktop Client
  • Understand new Microsoft 365 features in Outlook such as @Mentions and MyAnalytics
  • Review advanced topics such as Import/Export and Rules

If you have any questions, contact the IT Help Desk (helpdesk@k-state.edu).

Malware bytes to be blocked from campus

Beginning August 1, the university will begin blocking Malware bytes on university-owned computers.

Last year, K-State was informed by Malwarebytes, a cybersecurity company, unlicensed Malwarebytes, anti-malware software, was installed on K-State-owned systems. Malwarebytes should not be registered on any computer using an @k-state.edu or @ksu.edu email address unless a license has been purchased. Failure to license the software cost the university in excess of $65,000.

The Office of Information Security recommends the use of Microsoft Defender for the protection of university-managed devices when compatible.

If you have questions or feedback, please contact the IT Help Desk at helpdesk@ksu.edu