Kansas State University

search

IT News

Category: Videoconferencing

Zoom desktop app will no longer support Windows 7 and Windows 8/8.1

Posted on by Christine Doucette

The Zoom desktop app will no longer be supporting Windows 7 and Windows 8/8.1 with the new 6.0.0 release. Version 5.17.11x will be the last version available for these operating systems.

Zoom is expected to stop working on Windows 7 and Windows 8/8.1 by February 2025. To avoid losing service, upgrade your device to Windows 10 or 11.

Need help? Contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.

Zoom minimum version requirement Feb. 3

Posted on by Christine Doucette

On Feb. 3, Zoom will require version 5.14.5 for Android, iOS, Linux, macOS, and Windows. Users can check their Zoom version directly in the desktop client and mobile app. If the version is below 5.14.5, please upgrade to the latest version of the Zoom client as soon as possible.

Zoom has implemented a Software Quarterly Lifecycle Policy requiring a new minimum version every three months. This policy ensures all users have the required privacy and security updates and the latest features. Continue reading “Zoom minimum version requirement Feb. 3” →

Zoom minimum version requirement Nov. 4

Posted on by Christine Doucette

Zoom has implemented a Software Quarterly Lifecycle Policy requiring a new minimum version every three months—the next enforcement is Nov. 4. This policy ensures all users have the required privacy and security updates and the latest features.

On Nov. 4, Zoom will require version 5.13.6 for Android, iOS, Linux, macOS, and Windows. Users can check their Zoom version directly in the desktop client and mobile app. If the version is below 5.13.6, please upgrade to the latest version of the Zoom client as soon as possible. Continue reading “Zoom minimum version requirement Nov. 4” →

Zoom minimum version requirement Aug. 5

Posted on by Christine Doucette

Zoom has implemented a Software Quarterly Lifecycle Policy requiring a new minimum version every three months—the next enforcement is Aug. 5. This policy ensures all users have the required privacy and security updates and the latest features.

On Aug. 5, Zoom will require version 5.12.2 for Android, iOS, Linux, macOS, and Windows. Users can check their Zoom version directly in the desktop client and mobile app. If the version is below 5.12.2, please upgrade to the latest version of the Zoom client as soon as possible. Continue reading “Zoom minimum version requirement Aug. 5” →

Zoom: New Meeting Join Flow coming May 20

Posted on by Christine Doucette

On May 20, the new Meeting Join Flow feature will be enabled in Zoom. Meeting Join Flow streamlines the user experience of joining a meeting. Currently, you see up to three separate dialogue windows during the join flow: Please wait for the host to join, the video preview window, and the Waiting Room. Among these improvements, the functionality of the first “waiting for host” window is combined with the third Waiting Room window.

Continue reading “Zoom: New Meeting Join Flow coming May 20” →

Zoom minimum version requirement May 6

Posted on by Christine Doucette

Zoom has implemented a Software Quarterly Lifecycle Policy requiring a new minimum version every three months—the next enforcement is May 6. This policy ensures all users have the required privacy and security updates and the latest features.

On May 6, Zoom will require versions 5.11.3 (iOS and Linux) and 5.11.4 (Windows, macOS, and Android). Users can check their Zoom version directly in the desktop client and mobile app. If the version is below 5.11.3, please upgrade to the latest version of the Zoom client as soon as possible. Continue reading “Zoom minimum version requirement May 6” →

Zoom update required by Nov. 5

Posted on by Christine Doucette

On Saturday, November 5, Zoom will implement its new Software Lifecycle Policy for all products and services. If you are running an end-of-life version after November 5, you will not be able to join meetings via the Zoom Client and will be prompted to update or join from the Web browser. Please note Zoom Room Controllers installed on UWP devices will not be included in this enforcement until May 2023.

What do I need to do?

You need to update to the latest version of Zoom. If you are unsure what version of Zoom you are using, view these step-by-step instructions on how to view your Zoom version.

To check for updates and to update your Zoom app for Windows, macOS, or Linux:

  1. First, open and sign in to the Zoom desktop app using the K-State SSO option.
  2. Click your profile picture in the upper right of the application, then select Check for Updates in the menu.

Continue reading “Zoom update required by Nov. 5” →

Zoom is shutting down aging Chromebook app in Aug.

Posted on by Christine Doucette

The Zoom app for Chromebooks will be officially discontinued in August. In 2020, Google shared its plans to phase out Chrome apps on all devices.

If you want to continue to use Zoom on your Chromebook, you’ll have to use the new Zoom for Chrome PWA. This is an updated version of the original app with a similar user interface and works on Chrome OS. Continue reading “Zoom is shutting down aging Chromebook app in Aug.” →

Time to upgrade your Zoom

Posted on by Christine Doucette

On Saturday, August 6, Zoom will retire older versions of its app. You will need to upgrade if you use Zoom version 5.3.0 or below.

If you are unsure what version of Zoom you are using, view these step-by-step instructions on how to view your Zoom version.

To check for updates and to update your Zoom app for Windows, macOS, or Linux:

  1. Open and sign in to the Zoom desktop app using the K-State SSO option.
  2. Click your profile picture in the upper right of the application, then select Check for Updates in the menu.

Continue reading “Time to upgrade your Zoom” →

Meeting Owl Pro security issues have been fixed

Posted on by Christine Doucette

The Meeting Owl Pro is a videoconference device used by K-State for virtual learning and meetings. The device uses cameras and microphones that capture 360-degree video and audio and automatically focus on whoever is speaking to make meetings more dynamic and inclusive.

A recently published security analysis has concluded the devices pose an unacceptable risk to the networks they connect to and the personal information of those who register and administer them.

On June 3 and June 6, Owl Labs launched patches for the most severe vulnerabilities. The updates have been published to every Meeting Owl device at K-State. However, some risks still remain. Owl Labs is currently fixing the remaining issues.

K-State Division of Information Technology is actively managing this issue and is taking proactive steps to protect the University. Depending on the device and patch status, some devices might not connect to the internet. Once the issue is entirely resolved, all devices will work as expected.