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IT News

Category: Wireless

New authentication service for KSU Wireless and KSU Housing in Hale Library

""On Thursday, Nov. 10, 2016, Information Technology Services will begin piloting a new authentication service for connectivity to KSU Wireless and KSU Housing in Hale Library. User experience can vary depending on individual device configurations.  For most users, the first time they try to connect to KSU Wireless or KSU Housing, they will be prompted to accept a new SSL certificate for cpradius.net.k-state.edu.  This acceptance is required before the user’s credentials can be passed to the new server for authentication.

If you have any concerns or questions regarding this new procedure or have difficulties connecting to KSU Wireless and KSU Housing while visiting Hale Library, please see an IT Help Desk consultant in Room 214.

How to set up wireless connections for your devices

Do you need to get all your devices connected to the K-State network? K-State has three wireless networks:

  • KSU Wireless –  A secure network for current K-State faculty, staff, and How to setup wireless connections for all your devicesstudents not living in K-State residence halls or Jardine Apartments.
  • KSU Housing – A secure network for current residents of K-State residence halls and Jardine Apartments.
  • KSU Guest – For temporary visitors to campus. This wireless network has no security and cannot access K-State enterprise systems such as K-State Online, WebMail, KSIS, HRIS, and FIS.

See the Wireless Networks website on how to get your devices connected to the network. To find out where you can access the wireless networks, see K-State Wireless Locations.

More information about IT resources for K-Staters are on the Welcome to IT at K-State website. Send questions to the IT Help Desk, helpdesk@k-state.edu, 785-532-7722. You can also search the IT Knowledge Base.

Letter from chief information officer Ken Stafford: Network slowness expected today

By Kenneth Stafford

Today, Sept. 17, the latest release of Apple’s mobile operating system, iOS 8, will be made available. Last year’s iOS 7 update resulted in a 700 percent increase in worldwide network traffic. Network slowness and outages occurred throughout the world as millions of devices downloaded the one gigabyte update. At K-State, the network has more than enough bandwidth to handle the load. However, wireless access points can become completely saturated slowing your access to a crawl.  Continue reading “Letter from chief information officer Ken Stafford: Network slowness expected today”

Connecting your mobile devices

Start off the semester by connecting your devices to K-State services.

Questions about IT resources can be directed to the IT Help Desk, helpdesk@k-state.edu, 785-532-7722. You can also search the IT Knowledge Base.

Wireless access demand and usage recommendations

by Information Technology Services

Did you know that there are 2,000 wireless access points across campus in buildings and green spaces and the number has doubled over the last three years?  To meet the growing demand and for scalability, Networking and Telecommunications Services (NTS) continues to upgrade the wireless network. To accommodate the demand that experts in the industry predict, universities and high-density organizations will need four times the current number of access points.

According to Danny Fronce, associate director of Networking and Telecommunications Services, more wireless devices are hitting the K-State network than ever beforeAt 9:05 a.m. on a typical Friday morning, 9,234 devices were connected to the K-State wireless network, said Fronce. Fast forward to noon on any given day, when peak usage occurs with 14,000 devices connecting to our network.

Continue reading “Wireless access demand and usage recommendations”

Top questions being answered at the IT Help Desk

Q. I can’t get on the K-State wireless network. What do I do?

Get on the KSU Guest open wireless network, then link to wireless.ksu.edu and follow the instructions.

Q. K-State’s antivirus software won’t work on my computer. What do I do?

First, did you uninstall your own antivirus software before installing K-State’s Trend Micro?  Once you have removed your antivirus, link to antivirus.ksu.edu and follow the instructions.  Continue reading “Top questions being answered at the IT Help Desk”

Update wireless access on a Mac after eID password change

There have been several reports of Apple Macs having issues reconnecting to the KSU Wireless and KSU Housing networks after a user changes their eID password. The best way to resolve this issue is to select KSU Guest from the network list and run through the XpressConnect process again. This will reconnect them to either KSU Wireless or KSU Housing depending on their specific needs.

For more information and to go through the XpressConnect process, visit the wireless access page at wireless.k-state.edu. For further assistance or questions, contact the IT Help Desk at 785-532-7722.

Why you need to secure your home wireless network

Recent news out of Minnesota caught my attention and underscores the need for people to secure wireless networks at home. Barry Ardolf is accused of tapping into his neighbor’s home wireless network and sending a threatening e-mail to Vice President Joe Biden, making it appear to have come from his neighbor. As if that’s not enough, he also is alleged to have sent sexually explicit e-mails to his neighbor’s co-worker; sent child porn to his neighbor’s boss; set up a MySpace page in his neighbor’s name and posted child porn on it; used fake e-mail accounts set up in his neighbor’s name; and stole personal identity information.

Presumably none of us have neighbors like Ardolf, but I assure you many of us have neighbors who wouldn’t hesitate to use your wireless network if you make it easy for them. And default settings on common wireless routers do just that.

Here are five steps you should take to securely configure your home wireless network: Continue reading “Why you need to secure your home wireless network”