Kansas State University


IT News

Save the date: CRM vendor demo sessions scheduled May 2, May 8

As part of the Strategic Enrollment Management (SEM) Plan, an initiative is underway to select a university-wide Constituent Relationship Management (CRM) solution that will improve the management of student relationships. The new CRM system will be used to foster collaboration to enhance recruitment, enrollment, and student success.

Listening tours were conducted in March and April to gather feedback on the use of current CRM systems and finalize what criteria must be met when selecting a new solution. After careful consideration, the CRM project team has identified three vendors who meet the needs of K-State. CRM Vendor demonstrations are scheduled for May 2 and May 8.

For the demonstrations, the three vendors will use real-life K-State scenarios that include events and communications. During the presentations, each vendor will demonstrate the functionality of a live system from both a student and staff perspective.

For dates and locations of the vendor demos, view the vendor demo page. You will need to sign in with your eID and password to view the information.

To learn more about the CRM initiative, go to https://www.k-state.edu/crm/.

May 3: Microsoft Visio Pro training

An introductory training for Microsoft Visio Pro is scheduled 1:30-3:30 p.m. Friday, May 3, in 306 Calvin.

About Microsoft Visio Pro

Microsoft Visio Pro is a common diagramming tool that enables the creation of vector graphics.

Some common examples include the following:

  • flowcharts to describe work or research processes
  • basic diagrams
  • BPMN (Business Process Model and Notation) diagrams (with built-in validation based on rule sets)
  • database systems
  • floor plans
  • network designs
  • data-created visuals (with uploaded Excel spreadsheets used in Visio templates from MS Visio Online and / or the Excel back stage)
  • automapping of websites to three levels
  • And more

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May 1: iClicker Information Day

iClicker logoiClicker has been partnering with K-State to provide classroom response solutions for more than a decade. Developed by educators at the University of Illinois, iClicker is known for its white remotes with buttons for voting; its mobile solution, Reef, is the highest-rated paid student engagement app. iClicker is the only Canvas-integrated solution offering both mobile and dedicated hardware (does not require Wi-Fi) solutions to K-State.

Information Technology Services is working with the Macmillan iClicker team to offer an iClicker Information Day, 8:30 a.m. – 5 p.m., Wednesday, May 1, Big 12 room, in the K-State Student Union. Formal workshops and individual sessions will introduce new users to iClicker technologies and will ensure that all are getting the most out of student engagement options.

Two workshops and one presentation will be offered to accommodate different teaching schedules. Each will include what Learning Science studies tell us about student engagement, performance, and retention; how iClicker implementation can improve student focus, provide instant feedback, promote peer-to-peer instruction, identify misconceptions, increase attendance, give every student a voice—in general, get more out of the classroom–in classes both big and small; and how iClicker is the most affordable supported option available to your students.

iClicker Information Day Offering:

  • 8:30-10:00—Individual Sessions
  • 10:00-11:30—Workshop: Getting The Most From iClicker
  • Noon-1:30—Lunch & Learn Presentation: iClicker Cloud and Reef—The Latest in Classroom Engagement (Cottonwood Room)
  • 2-3:30—Workshop: Getting the Most From iClicker
  • 3:30-5:00—Individual Sessions

Registration is requested.

If you cannot make any portion of the day and would like more information on iClicker, please contact K-State’s iClicker specialist, David Maltby (david.maltby@macmillan.com).

If you have any questions about this event or would like more information about iClicker and K-State, contact Scott Finkeldei (curtain@ksu.edu).

Final CRM open session April 25 on managing and improving student-university relationships

As part of the Strategic Enrollment Management (SEM) Plan, an initiative is underway to select a university-wide Constituent Relationship Management (CRM) solution that will improve the management of student  relationships. The new CRM system will be used to foster collaboration university-wide to enhance recruitment, enrollment, and student success.

To assist the Project Team in reviewing RFP materials and preparing for vendor demonstrations, we want to hear from you. The last open session for anyone who would like to share their feedback is 1:30-3 p.m. Thursday, April 25, in 207 K-State Student Union. If you are unable to attend in person, join the meeting via Zoom: ksu.zoom.us/s/946254621. Continue reading “Final CRM open session April 25 on managing and improving student-university relationships”

April 25: Top Hat Certification Day Agenda

Top Hat CertificationYou still have time to register for the Top Hat Certification Day which is 9:30 a.m. – 3:30 p.m. April 25,  Big 12 room, in the K-State Student Union. 

Top Hat, a classroom engagement system that has been integrated with Canvas, is growing in adoption at K-State. Come join us for the day to see if this is a tool for you or to enhance your skills if you are already using the tool.

Agenda for the day

  • 9:30 a.m. – Registration
  • 10:00 a.m. – noon – Drive Effective Student Behaviours outside of class
    This sessionwill provide insight on different assignment styles and how to use Top Hat for comprehension, feedback, motivation and improvement before class.
  • Noon – 1:30 p.m. – Lunch / Faculty Q & A Session (Cottonwood Room)
    Faculty who currently use Top hat in a few unique ways will share insights on topics such as the use of technology in the classroom, techniques to improve engagement and the use of interactive content outside of the classroom.
  • 1:30 – 3 p.m. – Creating an Active Learning environment during class
    This session will include advanced techniques that fit to many pedagogical styles including using Top Hat in a flipped classroom, for group work and in a more traditional lecture.

If you have any questions about the event or Top Hat usage at K-State, contact Scott Findeldei (curtain@ksu.edu).

April 24: Introduction to Qualtrics

Qualtrics surveys can be used for event registrations, satisfaction surveys, online forms, academic research, training, and more. Join us for an Introduction to Qualtrics training session from 3-5 p.m. Wednesday, April 24, in 306 Calvin Hall. All students, faculty, and staff who use this research suite are welcome to attend.

Topics to be covered:

  • Create and manage surveys
  • Customize the look and feel
  • Collaborate with others
  • Use block options and survey flow
  • Use display and skip logic
  • Distribute a survey
  • Run and analyze reports

Graduate and undergraduate students must work with an advisor/supervisor for access to Qualtrics using this request form.

Registration through HRIS is required. See Using HRIS to register for classes.

Canvas summer and fall 2019 courses have been created

The Automatic Course Creation for summer and fall 2019 is now complete. Course shells (with the exception of 900-level courses) have been created in Canvas. Student rosters will automatically be kept in sync with KSIS, with student drop/adds happening in near real-time. Changes to the course in KSIS will be reflected in the K-State Online course. To have a 900-level course created, contact the IT Help Desk.

Continue reading “Canvas summer and fall 2019 courses have been created”

Grading in KSIS training for Spring 2019 now available

""Grading in KSIS training is available for faculty and staff who are involved in submitting grades at the end of the spring 2019 term. Training topics include:

  • Transferring grades from Canvas to KSIS
  • Manually entering grades in KSIS
  • Updating grades in KSIS
  • Submitting a Grade Change Request form in KSIS
  • Q&A for grade submission at K-State

All sessions take place in 306 Calvin Hall.

  • Monday, April 29, 1:30 -2:30 p.m.
  • Tuesday, April 30, 10-11 a.m.

To attend, sign up in HRIS (see the sign-up instructions). Walk-in attendees are welcome.

If you are unable to attend a session for Grading in KSIS but would like to receive training, contact Fred Darkow at fdarkow@k-state.edu to discuss availability.

IT Update

UpdatesSpring is finally upon us. IT has many opportunities for blooming. Below are some examples.


Where are we on the reorganization process? The search committee is in the process of reviewing applications for four deputy CIO positions. Interviews will be scheduled in late April. Search committee members include Stacy Kovar, Brian Niehoff, and Fran Willbrant with Karen Pederson as an additional member serving on the Emerging Technology and Innovation position.

Service Operations

IT continues with Duo, two factor authentication, deployment. About 2,025 K-State employees have enrolled.

The plan for data center migration is moving forward. It has been approved by the State of Kansas and at the executive level at K-State.

During Spring Break, Networking and Telecommunications Services (NTS) updated the wireless in Eisenhower from 2.4GHz to 5 GHZ and added more access points to improve coverage.On the second floor, the team installed 13 access points (up from three). NTS also removed the old access points from the other floors and installed the new 5GHz access points.

The Constituent Relationship Management (CRM) project team has been formed.  The RFP due date was April 5 and the bid review team will be working over the next week to identify a list of recommended vendors to invite for on campus demos.  Listening sessions continue through April 30th.  You can find more details at http://blogs.ksu.edu/crm .

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