When purchasing a new Dell computer for your department, you may wonder “Which is the best warranty to get to ensure that iTAC can service it under the provisions of the warranty?”
Dell offers an array of warranty options that may or may not meet your needs. For the service that iTAC offers, it is recommended to purchase the less expensive “Basic Hardware Service”. This provides a decent savings over purchasing the “ProSupport” service.
Continue reading “Dell warranty options when buying a new computer”
K-Staters who need their personal or departmental computers repaired can bring them to the IT Help Desk, 214 Hale Library. Services include:
Take note of these technology resources — they’re free, available to everyone at K-State, and just might make your life a little easier. (Other great resources are in the 2010 K-State IT Resources brochure, a PDF printout.)
- IT Help Desk
The first point of contact when K-Staters need help on computer and IT issues. 785-532-7722, walk-in 214 Hale Library, e-mail firstname.lastname@example.org.
- Free printing
Limited, free laser printing is available (in the InfoCommons and university computing labs) to all students and faculty/staff using their K-State eID and password. $10 is allocated per person each fall and spring semester, and $5 each summer. Continue reading “Save time and money with 6 IT resources”
Effective July 1, a new fee structure will be put into place for personal computer repair provided by the Information Technology Assistance Center (iTAC). For a list of the new fees, see the Computer Repair website.