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IT Help Desk has reduced hours during spring break 2014

The IT Help Desk, 214 Hale Library, has reduced hours during spring break. The schedule for March 15-23 is shown below. If you have questions, call 785-532-7722 (toll-free 800-865-6143) or email helpdesk@k-state.edu.  Continue reading “IT Help Desk has reduced hours during spring break 2014”

IT Help Desk hours during fall break and Thanksgiving holiday

The IT Help Desk in Hale 214 will have modified hours from Saturday, Nov. 17, through Saturday, Nov. 24, due to the fall break and Thanksgiving holiday.  If you have any questions, contact the IT Help Desk, 785-532-7722, helpdesk@k-state.edu.  Continue reading “IT Help Desk hours during fall break and Thanksgiving holiday”

Faculty/staff: Use IT resources that save time, money, effort

This back-to-school guide for faculty/staff is provided by K-State Information Technology Services (ITS) about:

  • Free IT resources on campus that can save money, time, and effort
  • Information to give you a fast start on the fall semester

1. Wireless networking
WHAT:  Connect your mobile devices to K-State’s computer network
WHERE:  ”KSU Wireless” (all K-Staters), “KSU Housing” (res halls), “KSU Guest”
WEB:  wireless.k-state.edu

2. Equipment checkout of audio/video tools
WHAT:  3-day checkout of cameras, camcorders, tripods, and more
WHERE:  Website request form; equipment pickup at 214 Hale Library
WEB:  www.k-state.edu/its/checkout

Continue reading “Faculty/staff: Use IT resources that save time, money, effort”

IT Help Desk schedule during winter break

The IT Help Desk (214 Hale Library) will have an altered schedule during the December-January winter break.

IT Help Desk
Winter break hours
Monday, Dec. 21 8a-6p Walk-in/phone/e-mail
6-10p    Phone/e-mail
Tuesday, Dec. 22 8a-6p Walk-in/phone/e-mail
6-10p    Phone/e-mail
Wednesday, Dec. 23 8a-6p Walk-in/phone/e-mail
6-10p    Phone/e-mail
Thursday, Dec. 24 8a-5p Phone/e-mail
Friday, Dec. 25 Closed (Christmas Day holiday)
Saturday, Dec. 26 Noon-5p    Phone/e-mail
Sunday, Dec. 27 1-8p    Phone/e-mail
Monday, Dec. 28 8a-6p Walk-in/phone/e-mail
6-10p    Phone/e-mail
Tuesday, Dec. 29 8a-6p Walk-in/phone/e-mail
6-10p    Phone/e-mail
Wednesday, December 30 8a-6p Walk-in/phone/e-mail
6-10p    Phone/e-mail
Thursday, Dec. 31 8a-6p Walk-in/phone/e-mail
Friday, Jan. 1 Closed (New Year’s Day)
Saturday, Jan. 2 1-5p    Walk-in/phone/e-mail
9a-1p    Phone/e-mail
Sunday, Jan. 3 1-5p    Walk-in/phone/e-mail
5-10p    Phone/e-mail

IT Help Desk hours during Thanksgiving break

The IT Help Desk will have a modified schedule this week during the Thanksgiving holiday break. It will be closed from 6 p.m. Wednesday, Nov. 25, until 1 p.m. Saturday, Nov. 28. Normal hours resume 1 p.m. Sunday, Nov. 29.

Day IT Help Desk hours
Monday-Tuesday 8a-midnight   Walk-in/phone/e-mail
Wednesday 8a-6p    Walk-in/phone/e-mail
Thursday-Friday Closed (Thanksgiving Holiday)
Saturday 1-5p     Walk-in/phone/e-mail
Sunday 1-10p    Walk-in/phone/e-mail


Library renovations change access to IT Help Desk

Access to the IT Help Desk has changed due to renovations that started Monday, May 18, on Hale Library’s second floor. The second-floor main entrance is now closed, so people entering the building from the south should:

  1. Go down to (or enter through) the first-floor entrance with the metal sunflowers above the doors.
  2. Go through the 24-hour study area all the way to the back and turn left to enter the library’s academic space.  (Macs and PCs relocated from the second-floor InfoCommons are also available here to use during the renovation.)
    Continue reading “Library renovations change access to IT Help Desk”

Spring-break schedules for IT Help Desk, Media Development Center

The IT Help Desk (214 Hale Library) and the Media Development Center (213 Hale Library) will have altered schedules during spring break.

Spring break 2009
IT Help Desk hours
MDC hours
Sat, March 14 9a-1p  phone/e-mail
1-5p    walk-in/phone/e-mail
CLOSED
Sun, March 15 1-5p    walk-in/phone/e-mail
5-10p  phone/e-mail
CLOSED
Mon-Thu,
March 16-19
8a-6p  walk-in/phone/e-mail
6-10p  phone/e-mail
1-5p
Fri, March 20 8a-6p  walk-in/phone/e-mail 1-5p
Sat, March 21 9a-1p  phone/e-mail
1-5p    walk-in/phone/e-mail
CLOSED
Sun, March 22 Back to regular hours 1-10p