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Campus printing just got easier in computing labs

Over spring break, Information Technology Services performed some needed improvements to the Pharos printing system used in computing labs across campus. This is the first major upgrade in several years, and it addresses some commonly seen errors users were experiencing when printing.  Continue reading “Campus printing just got easier in computing labs”

K-State IT resources that save $$, time, and effort

Welcome, new and returning K-Staters! This back-to-school article provides:

  • Free IT resources that can save you money, time, and effort
  • Information to give you a fast start on the fall semester

— courtesy of K-State’s Information Technology Services.

 1. Wireless networking
WHAT:  Connect your mobile devices to K-State’s computer network
WHERE:  “KSU Wireless” (all K-Staters), “KSU Housing” (res halls), “KSU Guest”
WEB:  wireless.k-state.edu

2. Printing from your personal laptop
WHAT:  Wireless access to printers (and $10 of free printing in fall semester)
WHERE:  University computing labs, and K-State InfoCommons (Hale Library)
WEB:  www.k-state.edu/its/labs/#wirelessPrinting

Continue reading “K-State IT resources that save $$, time, and effort”

“New to IT at K-State” includes wireless printing, backing up data, designated access

Faculty, staff, and students who are new arrivals at K-State will find essential IT information and resources on the “New to IT at K-State” webpage, which covers  eIDs/passwords, computer networks, email, labs, printing, software, buying a computer, computer repair, and more.

The webpage is updated at least twice a year to cover new IT services and resources, and  changes in procedures, websites, and contacts. Recent updates include:

Limited free printing set to $5 for summer

As of May 20, limited free printing has been set for $5 during the summer session.  This is available to all students with an active K-State eID, and is available via printers in the university computing labs and K-State InfoCommons.

For more information about printing, including wireless printing, see the printing information for university computing labs and the InfoCommons.

IT solutions: Types of printing available in the labs and InfoCommons

Have you ever wondered if you were the only person on campus with a particular computer problem? Got a quick technology question and don’t know who to call? Contact the IT Help Desk at 785-532-7722 or e-mail helpdesk@k-state.edu.

Computers and printers for the campus community are in the K-State InfoCommons in Hale Library, and in university computing labs in Justin Hall, Dickens Hall, Seaton Hall, and the K-State Student Union.

  • Limited, free laser printing is available to all students, faculty, and staff via their K-State eID and password. $10 is allocated per person each fall and spring semester, and $5 each summer. Beyond those amounts, the Wildcat Card can be used for pay-for-printing. Unused balances do not carry forward to the next semester.
  • Black-and-white printing goes into one queue and can be retrieved at any printer in the labs and InfoCommons. Costs are 10 cents per page for black-and-white printing, and 18 cents two-sided (duplex).
  • Color printing is available in the K-State InfoCommons and the Media Development Center, Hale 213. Color printing is 75 cents per page.
  • Wireless printing is available from anywhere on campus to printers in Hale Library, Justin lab, Dickens lab, Seaton lab and library, and the Union Copy Center for on-campus users connected to the KSU Wireless network.

by Deborah Goins, IT Help Desk student consultant

IT solutions: Free-printing FAQs and error messages in university computing labs and InfoCommons

Have you ever wondered if you were the only person on campus with a particular computer problem? Got a quick technology question and don’t know who to contact? You are not alone… Contact the IT Help Desk at 785-532-7722 or e-mail us at helpdesk@k-state.edu.

The semester is in full swing. Lecture notes must be printed for class and assignments have to be turned in today. You’re in a hurry and need to print it now. So much to do, so little time… Computers and printers for the campus community are in the K-State InfoCommons in Hale Library, and university computing labs in Justin Hall, Dickens Hall, Seaton Hall, and the K-State Student Union.


Question: There are no computer terminals available anywhere. What are my options?

IT Help Desk: If you have a wireless laptop, printing is available from anywhere on campus to users connected to the KSU Wireless network. See the Wireless Printing instructions for Macs and for PCs for details on installing and configuring the Pharos software. Continue reading “IT solutions: Free-printing FAQs and error messages in university computing labs and InfoCommons”

Q/A: How to print from iSIS?

iSIS support staff have received several questions this past week regarding printing screens from iSIS. It seems that, in most browsers, the iSIS and K-State headings are printed, but the content of the page is omitted.

In response, several of the most common “printer friendly version” pages — such as Class and Grade Rosters, student schedules, and DARS reports — have been given a single Print button that will print the desired page.

To print any other page in iSIS, refer to the Printing from iSIS webpage and locate the instructions for your specific browser.

Save time and money with 6 IT resources

IT Resources handoutTake note of these technology resources — they’re free, available to everyone at K-State, and just might make your life a little easier. (Other great resources are in the 2010 K-State IT Resources brochure, a PDF printout.)

  1. IT Help Desk

    The first point of contact when K-Staters need help on computer and IT issues. 785-532-7722, walk-in 214 Hale Library, e-mail helpdesk@k-state.edu.

  2. Free printing

    Limited, free laser printing is available (in the InfoCommons and university computing labs) to all students and faculty/staff using their K-State eID and password. $10 is allocated per person each fall and spring semester, and $5 each summer. Continue reading “Save time and money with 6 IT resources”

Q/A: Computers and IT in the residence halls

Parents have been asking a lot of computer-related questions pertaining to the residence halls during this month’s New Student Orientation and Enrollment at K-State. Below are frequent questions and answers. For more information, see the ResNet FAQs on Housing and Dining Services’ website.

Q. Are there printers in the residence halls?
A. Yes, at least one on the main floor of each hall. Contact the front desk of each residence hall for more information.

Q. Can students in the residence halls hook up their gaming devices to the Internet?
A. Yes, devices such as XBox, Wii, PS3, etc. can be connected to the Internet as long as each device is registered for network access through Housing and Dining Services’ procedures. Note that gaming devices must be hooked up on the “wired” network only, not the wireless network.

Q. If my student has the Trend Micro antivirus that’s auto-updated in the residence halls, and they bring their computer home over breaks or for the summer, does it continue to auto-update?
A. Yes, it will, said Harvard Townsend, K-State’s chief information security officer.

Continue reading “Q/A: Computers and IT in the residence halls”

$5 free printing for summer in labs, InfoCommons

As of Tuesday, May 18, limited free printing has been set at $5 per K-Stater for the summer session. This is available to all students with an active K-State eID and is for printers in the university computing labs and K-State InfoCommons. For more information, see the printing instructions for the color and black-and-white printers in those facilities.