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K-State Libraries use Libstats, an electronic reference tracking system

Libstats: code.google.com/p/libstats

Libstats is an open source, web-based software program created by programmers from the University of Wisconsin, Madison. It provides a way for libraries to track reference interactions at multiple service points. This software is run on Linux or Windows and requires a PHP server. For more technology requirements, see Google’s Libstats Installation Guide.

Libstats allows library staff at each service point to systematically record details about their patron encounters in order to capture important usage data. K-State Libraries made the transition to Libstats (and away from capturing reference transactions by placing tick marks on paper tally sheets) in January 2007. A wealth of information can be gleaned from the data captured. For example, data can be analyzed to make management decisions about staffing levels; service hours; staff training and continuing education needs; and improving basic library services.

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InfoTech Tuesday stat roundup

One of the benefits of the switch to a new format and structure for InfoTech Tuesday is the ability to have much more accurate and comprehensive statistics about the readers. Do you ever go to a website and wonder how many other people have seen the site? Ever wonder what browser other people are using? Ever wonder how people end up on a given website?

Over the first five weeks of this semester’s InfoTech Tuesday there have been

  • 5,947 unique visitors
  • 9,462 visits to the website
  • 20,463 individual page views
  • an average of 1,892 visits a week/issue

Visitors to the site stay for an average of 1 minute 49 seconds each visit. Of all visitors, 62 percent are coming to the site directly, 34 percent are being referred to the site from another site (browse/link in), and 4 percent are getting here through organic web searches. Perhaps most interesting is the browser break down: Continue reading “InfoTech Tuesday stat roundup”