The release of the next version of OS X for Macintosh computers, 10.9 Mavericks, is coming soon. The current version of Trend Micro OfficeScan used on campus has some incompatibilities with this new version of OS X. Users are advised to avoid updating to the new OS X when it is released, and to wait until Trend Micro releases a compatible version of OfficeScan. Continue reading “K-State Mac users advised to hold off on updating to Mavericks operating system”
Tag: Trend Micro Security for Mac
For those who are planning on upgrading their Apple computers to the latest OS X 10.8 Mountain Lion operating system, there is a known compatibility issue with older versions of Trend Micro antivirus. Before attempting to upgrade to Mountain Lion, ensure your computer is running Trend Micro version 1.5.6043 or newer. Continue reading “K-State Trend Micro antivirus and Mac OS X Mountain Lion compatibility issues”
As reported last week, updates to K-State’s antivirus software for Windows and Mac computers will be available this week, but the date has been pushed back to Wednesday, Nov. 11.
For computers running Microsoft Windows, the upgrade from Trend Micro OfficeScan 8 to OfficeScan 10 will be pushed out from the server and installed automatically. This process will begin Wednesday, Nov. 11, for all computers that use the central IT Trend Micro service, which includes student computers in the residence halls. Colleges and departments running their own Trend Micro server will not necessarily follow the same schedule, so check with your IT support staff.
When the installation is complete, users will be prompted to reboot their computer, with a message similar to this in the lower right corner of their screen:
Users should reboot their computer as soon as possible, since their computer will not have antivirus protection until after the reboot.
Two important updates for Trend Micro security software are scheduled for deployment at K-State starting Tuesday, Nov. 10.
- For Windows platforms, OfficeScan 10 (TMOS 10) will be pushed to all computers that use the central Trend Micro servers.
- For Macs, Trend Micro Security for Macs 1.5 (TMSM 1.5) will be available from K-State’s antivirus website for manual installation.
Users of the central Trend Micro services, which includes all students in the residence halls, will be upgraded to TMOS 10 automatically. Once the software is installed, users will be prompted to reboot their computer. After that, about the only difference people may notice is a slightly different icon in the task bar system tray.
Installation of TMSM 1.5 is not automatic. Users must remove Symantec Antivirus (SAV) or any other antivirus software on the Mac, such as ClamXav, before installing TMSM 1.5. The TMSM 1.5 installation file along with instructions for removing SAV will be available from K-State’s antivirus website starting Nov. 10.
This month’s IT security roundtable discussion will cover the new versions of Trend Micro security software that will be deployed next week for both Microsoft Windows and Apple Mac OS X. The roundtable will be 9-10:30 a.m. Friday, Nov. 6, in Union 213.
The following topics will be covered for both Trend Micro OfficeScan 10 for Windows and Trend Micro Security for Macs 1.5:
- New operating system support (Windows 7 and Mac OS X 10.6)
- Why it is important to upgrade as soon as possible
- Deployment schedule for central IT Trend Micro service
- What users should expect with the upgrade
- General availability on K-State’s antivirus website
As reported earlier, changes are in the works for antivirus protection for both Windows and Mac computers at K-State. For Windows, the primary issue was support for Windows 7 since Trend Micro OfficeScan 8 does not support it. For Macs, there were two issues — expiration of the Symantec AntiVirus for Macs license on Oct. 27 and Trend Micro Security for Macs 1.5 (TMSM) not supporting Mac OS X 10.6 (Snow Leopard). Fortunately, we now have solutions for all these issues.
September’s edition of the monthly IT security roundtable discussions sponsored by SIRT is scheduled 9-10:30 a.m. Friday, Sept. 11, in Union 213. Topics are:
- Mac OS X 10.6 and Windows 7 issues
- Why you should delay deployment but start testing now
- Application compatibility is more than an antivirus issue
- Why antivirus protection is important, even for Macs
- When will supported antivirus products be available for each OS?
- Security features in each OS
- Dealing with those pesky infected USB flash drives Continue reading “IT security roundtable Sept. 11: Mac OS X 10.6, Windows 7; infected USB flash drives”
Apple aficionados are excited about last Friday’s release of Mac OS X 10.6, aka “Snow Leopard”. Unfortunately, security software vendors haven’t matched that enthusiasm, so the likes of Symantec and Trend Micro do not yet support MacOS 10.6 with their antivirus products.
Consequently, K-Staters should delay deployment of Mac OS X 10.6 until a supported antivirus product is available. Continue reading “Antivirus protection not yet available for Mac OS X 10.6”
Thousands of people at K-State received malicious e-mails over the last month claiming to be shipping instructions from Amazon.com, an eCard greeting from Hallmark, or Jessica wanting to meet you. This attack was particularly effective, resulting in well over 100 compromised computers around campus. To learn characteristics of this attack, why it was so effective compared to others, and what you can do to prevent becoming a victim in the future, attend the next IT security roundtable discussion, 9-10:30 a.m. Friday, Aug. 14, in Room 213 in the K-State Student Union.
For many years, K-State has provided antivirus protection for Mac users with Symantec Antivirus (SAV) for Macs corporate edition (SAV). The bad news is that our license for SAV expires Oct. 27, and given the current budget challenges, there are no funds to renew. The good news is that Trend Micro now has a Mac antivirus client that is included in our site license, so it is already paid for with full support until March 2012 for all faculty, staff, and student office and home Mac computers.
SIRT, K-State’s Security Incident Response Team, is in the process of testing a beta release of a Trend Micro Security for Mac (TMSM) version 1.5. In fact, engineers from Trend Micro are on campus this week (July 27-28) to help install, configure, and test TMSM on servers and Mac computers around campus. Unlike SAV, TMSM is a manageable product and includes more security features, such as support for Web Reputation Services. Continue reading “Update on Mac antivirus protection at K-State”