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Tag: updates

IT Help Desk hours extended through Feb. 5

At the beginning of the semester, the IT Help Desk hours were extended to accommodate health and safety concerns due to the surge of the Omicron variant of Covid-19.

The extended hours will continue through Saturday, February 5, as indicated below:

  • 8 a.m. – 5 p.m. All services – Hale Library walk-in, phone, and email
  • After 5p.m. Remote services via phone and email, no walk-in services

As needed, further updates will be provided in K-State Today and the IT News Blog. The IT Help Desk hours are available on the IT Help Desk webpage.

If you have any questions, contact the IT Help Desk at 785-532-7722 or email at helpdesk@ksu.edu.

Trend Micro update March 16 to impact campus Windows machines

K-State’s central IT Trend Micro antivirus servers will have Service Pack 1 Patch 2 installed on them the evening of Wednesday, March 16. Once all of the servers have been updated and verified stable, the patch will be released to campus Windows-based antivirus clients gradually, on a rolling basis over the next several days.

Everyone who is using Trend Micro on a Windows machine and is attached to one of the central servers should expect to be required to reboot their machine somewhere in that timeframe (March 16 and several days thereafter).

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Reminder: K-State Online unavailable Saturday, July 18

K-State Online will be unavailable during the scheduled upgrade to version 9.0 from 6 a.m. to 5 p.m. this Saturday, July 18. Service will be restored sooner, if possible.

For the complete list of new features, improvements and updates, see What’s New in K-State Online 9.0. You may also download a PDF of the information for easy printing and distribution to other interested faculty.

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Firefox 3.5 released with great speed improvements

Last week, Mozilla Corp. released Firefox 3.5, the next iteration of the Firefox web browser.Visually, Firefox 3.5 is practically identical to Firefox 3. The majority of the changes are behind-the-scenes.

Firefox 3.5’s biggest improvement is speed. Javascript execution (which virtually every website uses) is now two times faster than Firefox 3 and ten times faster than Firefox 2. Mozilla also added support for the upcoming HTML 5 standard including open audio and video.

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Newsletter updates: Full-text issue, plus archived “view by issue”

While the current version of InfoTech Tuesday offers a wide range of features not possible on the previous platform, updates are still being made to the site to make it a more user-friendly vehicle for technology news at K-State. In this vein, a couple of improvements have been made to the site:

  1. An improved archives that allows “viewing by issue”.
  2. A new “full-text version” that allows readers to read an entire issue all on one webpage.

Improved archives with “viewing by issue

Long a desired feature, an improved archives section has always been on the list of things to update. In the past, the only way to view archives was on an article-by-article basis. So, when looking chronologically at the archives, it was possible to view a listing of all articles in a given year or month. However, since InfoTech Tuesday is published on a “weekly issue” basis, the previous archives did not reflect this structure and allow for the browsing of articles on an issue-by-issue basis.

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