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Hotmail error-message issue being addressed

Posted on by the editors

K-Staters who send e-mail to

  • an individual’s Hotmail address or
  • an individual who forwards their K-State e-mail to a Hotmail address

have been receiving the error message shown below. K-Staters might also notice a similar message from other e-mail providers. Information Technology Services (ITS) is working with Zimbra to get this issue resolved as quickly as possible. ITS apologizes for the inconvenience.

This is the mail system at host ksu-mta06.merit.edu.

I’m sorry to have to inform you that your message could not
be delivered to one or more recipients. It’s attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system:
host mx3.hotmail.com[65.55.37.88] said: 550 SC-001

Mail rejected by Windows Live Hotmail for policy reasons. Reasons for
rejection may be related to content with spam-like characteristics or
IP/domain reputation problems. If you are not an email/network admin please
contact your E-mail/Internet Service Provider for help. Email/network
admins, please visit http://postmaster.live.com for email delivery
information and support (in reply to MAIL FROM command)

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