Kansas State University


IT News

ITS Update – December

Where did the year go? The following are December updates as IT closes out a busy, invigorating, historic 2018.


There are 302 K-Staters using DUO, two-factor authentication, with a plan for incrementally phasing in staff and faculty at a rate of 200 at a time.

The move of the DAS (distributed antenna system) is completed.  ITS is working with the vendor to bring the DAS to areas on campus that need a cellular boost within the buildings.


The ERP Task Force is in the process of drafting their final report with a release planned for campus in January.

The cloud first strategy is being fleshed out with input from the IT staff, vendors and the distributed IT community.

The IT Strategic Plan will be distributed and reviewed by the extended IT Leadership group in mid-December, followed by a release to campus. The plan will be posted on the Strategic Planning page available from http://www.k-state.edu/it-strategic-planning/index.html


IT Security Training was sent to 6,701 faculty/staff to complete. To date 36% have completed the required training. We are working on an improved process for sharing the training with campus.

ITS is in the process of increasing the training offerings we provide to campus. During the fall, we offered sessions on Canvas, the CMS, KSIS, ETDRs, and NVivo Plus 12, Qualtrics, Zoom and more. Additional sessions are planned for spring on similar topics and more including basic Excel and MSWord.

Services and Locations

The IT Help Desk will be closed from Dec 24 -28 and will reopen Dec 29. Visit http://www.k-state.edu/its/helpdesk/hours.html .

Service location feedback has been positive in our post Hale fire environment. we were able to add more computers and printers to the Union, install white boards in Dickens, purchase and install eight Samsung Flips, electronic flips and locate throughout campus. The Union purchased a few more white boards for their space as well.  We continue to share information about the locations with campus. Spaces for study during finals week has expanded, visit: http://www.lib.k-state.edu/finals-week .


As part of our move to align IT services and gain synergies among staff, Bryan Kraus, Director of Financial Systems, and Ray Linville, Applications Developer, from the Division of Financial Services joined ISO on Dec. 3.


Comparison of Phishing Scams and Compromised eIDs

YTD 2017 YTD 2018
Compromised eIDs 3,816 547
Phishing scams 1,086 528
Phishing scam tickets processed 6,839 2,102


On the horizon, Networking and Telecommunications is planning for a complete wiring upgrade for Waters Hall, which will provide improved wireless in the building. In the center of Waters where ceilings have been removed for the installation of the sprinkler system, NTS is planning to remove the trays from these areas and move them above the ceilings. The areas that never had ceilings the cabling will remain visible.

Dec. 13: Cybersecurity Awareness training final reminder

On Dec. 13, the final reminder will be sent to those who haven’t completed the Cybersecurity Awareness training. This annual training, required by state statute, introduces basic computer security concepts and good security practices and takes approximately 30 minutes to complete.

Each person receives a unique link for the training and the link shouldn’t be shared with others. Also, it is best to set enough time aside to complete the training in one setting. Some have run into problems when trying to return to complete a partially completed survey.

If you haven’t completed the training and you didn’t receive a reminder, check in the Junk folder and the Other folder (at the top of the inbox if using Outlook on the Web). If you still don’t see a reminder, contact the IT Help Desk (helpdesk@ksu.edu) and we will troubleshoot.

Once the training has been completed, it will be added to your training summary in HRIS.

Copy final grades from Canvas to KSIS


by Information Technology Services

Instructors can copy their final grades from Canvas to KSIS with the Copy Grades to KSIS tool located in the left-hand navigation of each course in Canvas. Grades for the fall 2018 term are due by 5 p.m. Tuesday, Dec. 18, for term courses with final exams given Monday-Friday, Dec. 10–14. Continue reading “Copy final grades from Canvas to KSIS”

Canvas December updates

by Information Technology Services

Updates to Canvas were released on Dec. 8. Canvas operates on a monthly release cycle, with features added or updated every three weeks.

To see all the new features and fixed bugs, view the complete December Release Notes. Continue reading “Canvas December updates”

Update your Zoom desktop client to avoid vulnerability

K-Staters need to ensure they are running the latest update of the Zoom desktop client to avoid a vulnerability that allows a remote attacker to take control of  meetings. This affects Zoom clients for MacOS, Linux, and Windows. Zoom has released an update for MacOS and Windows.

To update Zoom, open your Zoom desktop client and click Update Now when prompted.

Zoom update

See Tenable TechBlog’s article, Remotely Highjacking Zoom Clients, for more information regarding the vulnerability. If you have any questions, contact the IT Help Desk (helpdesk@ksu.edu or 785-532-7722).

Video captioning and transcription webinar Dec. 4

by Information Technology Services

Do you use online video in your courses? If so, this webinar is for you. Closed captions not only help make your video accessible to those with disabilities, but they also can improve attention, focus and comprehension for all students, adding value and improving the quality of your course materials.

At 1:30 p.m. Tuesday, Dec. 4, join cielo24, a university-approved vendor for transcription and captioning services, for a 45-minute webinar that will highlight the advantages of video captions and how you can use their tools and services to add captions to your videos, including their integration with K-State’s Mediasite video platform. The presentation will be followed by a brief Q&A, so bring your questions! Registration is required.

Grade submission deadline for fall 2018

By Monty Nielsen

Grades for the fall 2018 term are due by 5 p.m. Tuesday, Dec. 18 for term courses with final exams given Monday, Dec. 10 – Friday, Dec. 14.

Grade submission deadline

Grade rosters will be available in KSIS for grade entry after 5 p.m. Friday, Dec. 7.

Students will be able to view grades for regular courses in KSIS starting after 8 a.m. Wednesday, Dec. 19.

See the Final Grade Submission Information – Fall 2018 page for more information about grade submission deadlines.

Dec. 7: Advanced NVivo 12 Plus

“Advanced NVivo 12 Plus” is a follow-up presentation from the “Introduction to NVivo 12 Plus” offered earlier this term. This training will be held 1:30-3:30 p.m. Friday, Dec. 7, in 306 Calvin Hall.

Continue reading “Dec. 7: Advanced NVivo 12 Plus”

Nov. 28: Introduction to Qualtrics training

Qualtrics surveys can be used for event registrations, satisfaction surveys, online forms, academic research, training, and more. Join us for an Introduction to Qualtrics training session from 1:30-3:30 p.m., Wed., Nov. 28, in 306 Calvin Hall. All students, faculty, and staff who use this research suite are welcome to attend. No registration required.

Topics to be covered:

  • Create and manage surveys
  • Customize the look and feel
  • Collaborate with others
  • Use block options and survey flow
  • Use display and skip logic
  • Distribute a survey
  • Run and analyze reports

Graduate and undergraduate students must work with an advisor/supervisor for access to Qualtrics using this request form.

K-State Online November updates

by Information Technology ServicesK-State Online Info graphic

Updates to Canvas were released on Nov. 17. Canvas operates on a monthly release cycle, with features added or updated every three weeks.

To see all the new features and fixed bugs, view the complete November Release Notes. In addition to the Canvas release, Information Technology Services releases updates to services and integrations with K-State Online through the month as necessary. Continue reading “K-State Online November updates”