Kansas State University


IT News

Category: –To K-State Today

IT News articles sent to K-State Today

K-State Online name change to “Canvas” only

K-State Online has undergone a name change and will now be known as Canvas. Most people refer to the LMS as Canvas already, so officially changing the name provides clarity while making it easier for those who are using a browser search to find Canvas.

To access the Canvas system directly, go to canvas.ksu.edu. Canvas can also be accessed through Connect and by signing in on K-State’s homepage.

To access the Canvas webpage, formerly known as the K-State Online webpage, go to canvas.ksu.edu/info. There you will find helpful information about Canvas, tools used in Canvas, and release news.

For the time being, if you access the old address of public.online.ksu, you will be taken to canvas.ksu.edu.

Any hyperlinks in courses or websites that link to public.online.ksu need to be changed to canvas.ksu.edu.

Duo, new IT security layer, has Jan. 29 enrollment deadline for faculty/staff Group 1

As President Myers announced last week, K-State is using a second layer of security called Duo for the university’s online applications and systems, in addition to eID/password sign-in.

K-State password + Duo (second-layer security) = Access

To facilitate implementation, faculty/staff have been assigned to Duo enrollment groups. Members of Group 1 will receive their enrollment email on Tuesday, Jan. 15, with an enrollment deadline Tuesday, Jan. 29.

For security reasons, group lists and enrollment timelines will not be made public. Continue reading “Duo, new IT security layer, has Jan. 29 enrollment deadline for faculty/staff Group 1”

Connecting to Windows Software Update Service (WSUS)

Make it easy to keep your computer safe with K-State’s Windows Software Update Service (WSUS), for K-State owned computers. WSUS deploys the latest Microsoft product updates to computers running Microsoft Windows. Computers connected to the WSUS server automatically receive critical/security patches. Windows 10 version updates (e.g. Creators Update 1703) will be released on a managed schedule and email communication will go out prior to each release.

K-Staters located on the Manhattan, Olathe, or Salina campus are encouraged to use WSUS on their university owned machines running Windows 10 Pro or Enterprise. See the K-State’s Windows Software Update Service (WSUS) knowledge base article for instructions on how to set up the service.

University PPM 3430 Security for Information, Computing and Network Resources requires the latest security patches available to be installed.

Contact your departmental IT support or the IT Help Desk (helpdesk@ksu.edu, phone: 532-7722) to determine what your department is doing to keep your computers up-to-date.

IT Help Desk hours for winter break

During the winter break, the Help Desk and NOC will be open for the hours displayed below.  During times the K-State Student Union is closed, there will be no walk-in service available – only phone and email.

December 16-22

  • Sunday Dec. 16 – 1-10 p.m.
  • Monday Dec. 17 – Friday Dec. 21 – 8 a.m.-6 p.m.
  • Saturday Dec. 22 – 1-5 p.m.  (no walk-ins)

December 23-29

  • Sunday Dec. 23 – 1-8 p.m. (no walk in)
  • Monday Dec. 24 – Friday Dec. 28 – Closed
  • Saturday Dec. 29 – 1-5 p.m. (no walk-ins)

December 30-January 5

  • Sunday Dec. 30 – 1-8 p.m. (no walk-ins)
  • Monday, Dec. 31 – 8 a.m.-3 p.m.
  • Tuesday, Jan. 1 – Closed
  • Wednesday, Jan. 2 – Friday Jan. 4 – 8 a.m.-6 p.m.
  • Saturday, Jan. 5 – 1-6 p.m.

January 6-19

  • Sunday, Jan. 6 – 1-8 p.m.
  • Monday, Jan. 7 – Friday, Jan. 11 – 8 a.m.-6 p.m.
  • Saturday, Jan. 12 – 1p-6p

January 20-25

  • Sunday, Jan. 20 – 1-8 p.m.
  • Monday, Jan. 21 – Closed
  • Tuesday, Jan 22 – Thursday, Jan 24 – 8 a.m.-midnight
  • Friday, Jan. 25 – 8 a.m.-8 p.m.


Dec. 13: Cybersecurity Awareness training final reminder

On Dec. 13, the final reminder will be sent to those who haven’t completed the Cybersecurity Awareness training. This annual training, required by state statute, introduces basic computer security concepts and good security practices and takes approximately 30 minutes to complete.

Each person receives a unique link for the training and the link shouldn’t be shared with others. Also, it is best to set enough time aside to complete the training in one setting. Some have run into problems when trying to return to complete a partially completed survey.

If you haven’t completed the training and you didn’t receive a reminder, check in the Junk folder and the Other folder (at the top of the inbox if using Outlook on the Web). If you still don’t see a reminder, contact the IT Help Desk (helpdesk@ksu.edu) and we will troubleshoot.

Once the training has been completed, it will be added to your training summary in HRIS.

Copy final grades from Canvas to KSIS


by Information Technology Services

Instructors can copy their final grades from Canvas to KSIS with the Copy Grades to KSIS tool located in the left-hand navigation of each course in Canvas. Grades for the fall 2018 term are due by 5 p.m. Tuesday, Dec. 18, for term courses with final exams given Monday-Friday, Dec. 10–14. Continue reading “Copy final grades from Canvas to KSIS”

Canvas December updates

by Information Technology Services

Updates to Canvas were released on Dec. 8. Canvas operates on a monthly release cycle, with features added or updated every three weeks.

To see all the new features and fixed bugs, view the complete December Release Notes. Continue reading “Canvas December updates”

Update your Zoom desktop client to avoid vulnerability

K-Staters need to ensure they are running the latest update of the Zoom desktop client to avoid a vulnerability that allows a remote attacker to take control of  meetings. This affects Zoom clients for MacOS, Linux, and Windows. Zoom has released an update for MacOS and Windows.

To update Zoom, open your Zoom desktop client and click Update Now when prompted.

Zoom update

See Tenable TechBlog’s article, Remotely Highjacking Zoom Clients, for more information regarding the vulnerability. If you have any questions, contact the IT Help Desk (helpdesk@ksu.edu or 785-532-7722).

Video captioning and transcription webinar Dec. 4

by Information Technology Services

Do you use online video in your courses? If so, this webinar is for you. Closed captions not only help make your video accessible to those with disabilities, but they also can improve attention, focus and comprehension for all students, adding value and improving the quality of your course materials.

At 1:30 p.m. Tuesday, Dec. 4, join cielo24, a university-approved vendor for transcription and captioning services, for a 45-minute webinar that will highlight the advantages of video captions and how you can use their tools and services to add captions to your videos, including their integration with K-State’s Mediasite video platform. The presentation will be followed by a brief Q&A, so bring your questions! Registration is required.