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K-State IT Help Desk is here for you!

Welcome, new and returning K-Staters!  Information Technology Services (ITS) provides a variety of resources and services for free. Get your semester off to a good start by checking out a few of our resources:

  1. Get a free copy of Microsoft Office for personal use on up to 5 PCs or Macs, 5 tablets, and 5 phones.  See the installation instructions for Mac, for Windows, and for mobile devices.
  2. Connect your mobile devices to K-State’s wireless network.
  3. Install free Trend Micro Antivirus software (required for all computers connecting to K-State’s network).
  4. Use Zoom (video and audio conferencing) to meet virtually.
    Use Zoom to setup an online staff meeting, a training session, a class group meeting, beam in a speaker and more. See the Using Zoom guide to get started.
  5. Connect with the IT Help Desk on Twitter and Facebook.

Welcome to Spring 2018

More IT resources for K-Staters are on the Welcome to IT at K-State website. Send questions to the IT Help Desk, helpdesk@k-state.edu, 785-532-7722. Also, check out the IT Service Portal which is your one-stop shop for getting help with your IT needs.

Retirement reception for Diana Blake rescheduled for Jan. 19

by Information Technology Services

Information Technology Services (ITS) will host a retirement reception for Diana Blake, Associate Director of Information Systems from 3:30-5:00 p.m. Friday, Jan. 19, in the Cottonwood Room at the K-State Student Union. The reception was originally scheduled for Jan. 11, but was rescheduled due to inclement weather.

The university community is invited to join ITS to honor Blake for over 17 years of service to Kansas State University.

Personalized help available for K-State Online

by Information Technology Serviceshelp

One-on-one or group help sessions are available for instructors needing assistance with K-State Online. Instructors can schedule an appointment to meet with a K-State Online expert to review their course and answer questions. Continue reading “Personalized help available for K-State Online”

Getting started with Canvas course for students

by Information Technology Servicesstart

K-State Online is a collection of systems and tools that support online teaching and learning at Kansas State University. At the core of K-State Online is the Canvas Learning Management System. Whether you are an experienced K-State Online Canvas user or new to the LMS, we have compiled some tips to help you through the spring 2018 semester in the Getting Started with Canvas course for students. Continue reading “Getting started with Canvas course for students”

Getting started with Canvas updated for spring 2018

by Information Technology Servicesstart

Whether you are an experienced K-State Online Canvas user or new to teaching with the LMS, we have compiled some tips and tricks to help you through the spring 2018 semester in the Getting started with Canvas course for instructors. Continue reading “Getting started with Canvas updated for spring 2018”

Retirement reception for Diana Blake rescheduled for Jan. 19

by Information Technology Services

Information Technology Services (ITS) will host a retirement reception for Diana Blake, Associate Director of Information Systems from 3:30-5:00 p.m. Friday, Jan. 19, in the Cottonwood Room at the K-State Student Union. The reception was originally scheduled for Jan. 11, but was rescheduled due to inclement weather.

The university community is invited to join ITS to honor Blake for over 17 years of service to Kansas State University.

K-State Online January updates

by Information Technology ServicesK-State Online Info graphic

Updates to Canvas were released on Jan. 6. Canvas operates on a monthly release cycle, with features added or updated every three weeks.

To see all the new features and fixed bugs, view the complete January Release Notes. In addition to the Canvas release, Information Technology Services releases updates to services and integrations with K-State Online through the month as necessary. Continue reading “K-State Online January updates”

Top Hat now available in K-State Online

by Information Technology Services

Top Hat is now available in K-State Online. Top Hat is a classroom engagement system that has been integrated with K-State Online’s Canvas. Instructors can choose to utilize Top Hat to develop interactive course content, gamified lessons, dynamic discussions and live polling and next-generation online textbooks to help engage students inside and outside the classroom with compelling content, tools and activities. Continue reading “Top Hat now available in K-State Online”

Retirement reception for Diana Blake Jan. 11

by Information Technology Services

Information Technology Services (ITS) will host a retirement reception for Diana Blake, Associate Director of Information Systems from 3:30-5:00 p.m. Thursday, Jan. 11, in the Cottonwood Room at the K-State Student Union.

The university community is invited to join ITS to honor Blake for over 17 years of service to Kansas State University.

Reminder: Mediasite unavailable during Jan. 8 upgrade

by Information Technology ServicesImage of Mediasite upgrade

Mediasite will undergo a software upgrade 9 a.m. until approximately 4 p.m. Monday, Jan. 8. Mediasite will be unavailable during this time.

Once the upgrade is complete, the MyMediasite portal for faculty/staff will sport a new and improved layout featuring:

  • Responsive design, better suited for a growing variety of end-user devices and screen sizes
  • Better visibility of MyMediasite controls and options
  • Enhanced sharing tools
  • Improved search capabilities

Walk-in help sessions will be held at the Media Development Center. All sessions are in 213 Hale Library.

  • Wednesday, Jan. 10, 1:30-3 p.m.
  • Thursday, Jan. 11, 9:30-11 a.m.
  • Thursday, Jan. 18, 1:30-3 p.m.
  • Friday, Jan. 19, 1:30-3 p.m.
  • Tuesday, Jan. 23, 3-4:30 p.m.
  • Wednesday, Jan. 24, 1:30-3 p.m.