The IT Knowledge Base is an online database of technology guidance with step-by-step instructions and other support information. It is designed to assist K-Staters in finding solutions to their technology problems, including everyday computer and mobile device setup and connecting to K-State systems and resources.
The IT Service Desk keeps the knowledge base up-to-date by adding new information based on student, faculty, and staff support requests.
Need help? Contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.
A new phishing scam email has been circulating through several colleges and universities nationwide and even in Kansas. The email’s subject line is “URGENT: Suspected Exposure Incident Detected.” DO NOT fall for this scam. DO NOT click on any links. Immediately delete the email.
The links within the phishing email are cloned to login pages and even ask you for Duo verification. If you fall for this phishing email, immediately change your eID password and report the incident to abuse@k-state.edu.
The “URGENT: Suspected Exposure Incident Detected” phishing scam preys on people’s fear of spreading a contagious virus. The email provides a link to a webpage to determine if you have been in contact with the virus. It is important to note that the scammers send emails from university employees or department heads. Do not fall for this scam.
Think before you click. More than 90% of successful cyberattacks start with a phishing email. If you receive a suspected phishing email, immediately report the email toabuse@k-state.edu.
The Zoom desktop app will no longer be supporting Windows 7 and Windows 8/8.1 with the new 6.0.0 release. Version 5.17.11x will be the last version available for these operating systems.
Zoom is expected to stop working on Windows 7 and Windows 8/8.1 by February 2025. To avoid losing service, upgrade your device to Windows 10 or 11.
Need help? Contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.
As part of Records & Information Management Month, the K-State Libraries and the Division of IT collaborate to illuminate crucial aspects of records and information management. This week’s focus is on email records.
Every K-State employee is individually responsible for handling and maintaining records (including University email and other electronic records) under university policy and requirements. Emails are records that may contain evidence of official University actions, decisions, approvals, or transactions. Email is subject to statutes of the State of Kansas, KSA 45-401 through 45-414, which applies to preserving and destroying records.
Do you need to print something? A limited amount of free printing is available to K-State students, faculty and staff on the Manhattan campus. K-Staters get $10 of free printing during the spring and fall semesters and $5 for the summer semester. Unused balances do not carry forward to the next semester.
To print wirelessly, you must be on campus and connected to the KSU Wireless or KSU Housing network. Printers are available in computer labs, residence halls, Hale Library and the K-State Student Union. Continue reading “Free on-campus printing”→
As part of Records and Information Management Month, the K-State Libraries and the Division of IT collaborate to illuminate crucial aspects of records and information management. This article focuses on defining the types of transitory records and how to dispose of the records properly.
Examples of Transitory Records
Announcements and notices of a general nature
Blank forms
Convenience or duplicate copies
Drafts
Messages where the information has no operational value
Superseded lists
In-house publications that are obsolete, superseded or otherwise no longer useful
HRIS, KSIS and DARS will undergo maintenance from 12 a.m. to 4 a.m. on Sunday, April 14. Maintenance will be performed to keep the systems secure and up to date. Thank you for your patience as we work to maintain our IT systems.
The internet is an incredible tool for learning and sharing information, but it poses a cybersecurity threat. To keep hackers from stealing your personal information, K-State uses geolocation to safeguard accounts from being compromised by utilizing IP information. If suspicious activity is recognized, the user will receive an email notification of the activity with recommendations on the next steps, which could include updating account passwords.
As part of Records and Information Management Month, the K-State Libraries and the Division of IT collaborate to illuminate crucial aspects of records and information management. This article delves into the fundamental concept of a record and explores the diverse types of records commonly generated within organizational contexts.
What is a record?
Records are information you create and maintain while doing your job. Records can be in any media, including paper, magnetic tape, and optical disks. Work-related records (including email) that you produce in your home and on your personal home computers are still the property of K-State. Your records are unique to K-State and are evidence of who you are and what you do.
The best way to keep track of your records is by doing a thorough inventory. This means checking all your electronic systems and all places where records might be kept. An inventory is the first step in developing a formal records management program. Continue reading “Records & Information Management month: What is a record?”→
The IT Knowledge Base is an online database of technology guidance with step-by-step instructions and other support information. It is designed to assist K-Staters in finding solutions to their technology problems, including everyday computer and mobile device setup and connecting to K-State systems and resources.
The Zoom desktop app will no longer be supporting Windows 7 and Windows 8/8.1 with the new 6.0.0 release. Version 5.17.11x will be the last version available for these operating systems.
Do you need to print something? A limited amount of free printing is available to K-State students, faculty and staff on the Manhattan campus. K-Staters get $10 of free printing during the spring and fall semesters and $5 for the summer semester. Unused balances do not carry forward to the next semester.
