The IT Service Desk will have reduced hours during the summer.
You can contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.
The IT Knowledge Base is an online database of technology guidance with step-by-step instructions and other support information. It is designed to assist K-Staters in finding solutions to their technology problems, including everyday computer and mobile device setup and connecting to K-State systems and resources.
The IT Service Desk keeps the knowledge base up-to-date by adding new information based on student, faculty, and staff support requests.
Need help? Contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.
The IT Service Desk will have reduced hours during spring break, open from 8 a.m. to 6 p.m. March 11-15, closed March 16. Regular hours will resume on March 17.
The Media Center will be open 8 a.m. to 5 p.m. March 11-15. The IT Equipment Checkout will be closed during spring break.
You can contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library. View the IT Service Desk Hours for the spring semester.
Need help? The IT Service Desk staff can help you with your IT requests and services. Whether you need help resolving an IT incident, solving computer problems, or ordering an IT Service.
You can contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library. View the IT Service Desk Hours for the spring semester.
The IT Service Desk will be closed on Monday, Jan. 15, during the Martin Luther King holiday. For those who need assistance, you can access the IT Knowledge Base. The IT Knowledge Base is a collection of all IT information in a single, easily accessible knowledge base that provides a one-stop-shop for customer self-service. The IT Service Desk will resume its regular operating hours on Tuesday, Jan. 16.
Located on the second floor of Hale Library, the IT Service Desk staff can help you with your IT requests and services. Whether you need help resolving an IT incident, solving computer problems, or ordering an IT Service. Continue reading “IT Service Desk closed Jan. 15”
The IT Service Desk’s fall schedule begins on Sun. Aug. 20. Located on the second floor of Hale Library, the IT Service Desk staff can help you with your IT requests and services. Whether you need help resolving an IT incident solving computer problems or ordering an IT Service.
You can contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.
The IT Knowledge Base is a published collection of documentation that includes answers to frequently asked questions, how-to guides, and troubleshooting instructions. The Knowledge Base is designed to make it easy for K-Staters to find solutions to their problems without asking for help.
Collecting all IT information in a single, easily accessible knowledge base provides a one-stop-shop for customer self-service, including:
Need help? Contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.
The IT Knowledge Base is a published collection of documentation that includes answers to frequently asked questions, how-to guides, and troubleshooting instructions. The Knowledge Base is designed to make it easy for K-Staters to find solutions to their problems without asking for help.
Collecting all IT information in a single, easily accessible knowledge base provides a one-stop-shop for customer self-service, including:
Need help? Contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.
Need help? The IT Service Desk staff can help you with your IT requests and services. Whether you need help resolving an IT incident, solving computer problems, or ordering an IT Service.
You can contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library. View the IT Service Desk Hours for the spring semester.
The IT Service Desk is now using TeamDynamix to improve the customer service experience. With the implementation of TeamDynamix, K-Staters can expect the following:
Microsoft is phasing out Basic Authentication for the higher security standards of Modern Authentication known as OAuth. The Modern Authentication protocols provide users with more secure access to Microsoft’s systems, including K-State email. When Microsoft’s mandated Basic Authentication disablement occurs, any email application that uses Basic Authentication may no longer work properly. Therefore, if you are using Basic Authentication, you must update your authentication to send and receive your email.
If you are using the latest version of Outlook on the web, desktop, or mobile, you do not need to do anything because you already use Modern Authentication.
Check all your devices, the ones you currently use and the older ones you use less frequently. Be aware that older devices (tablet, desktop, phone) may be using a client that is using Basic Authentication.
Modern Authentication (Oauth) is supported in the following:
Continue reading “Reminder: Office 365 Basic Authentication to be disabled Oct. 31”
