Kansas State University


IT News

Campus firewall overloaded on Tuesday

At approximately 1:30 p.m. on Tuesday, Sept 19, part of the campus firewall became overloaded, which prevented access to services behind that portion of the firewall. As a result, enterprise systems including the K-State Student Information System (KSIS), the Financial Information System (FIS), Human Resource Information System (HRIS), ImageNow, printing in the computing labs among other applications were unavailable.  Moving information (profiles) around to spread the load out allowed services to become available again.

ITS determined the root cause to be related to a test server sending an excess amount of multicast traffic. A known bug in the firewall was unable to process the increased load. We are working on additional mitigation with our vendor partner. ITS apologizes for the inconvenience.

Training dates now available for Advising in KSIS

Training dates for Advising in KSIS are available for sign-up in HRIS. Sessions focus on the KSU Advisor Center functions. Full-time advisors and faculty advisors are encouraged to attend. Registration through HRIS is required. See Using HRIS to register for classes.

The following Advising in KSIS sessions are in 306 or 318 Calvin Hall on the Manhattan campus.  The available times are:

  • Wed., Sept. 13, 9:30 – 11 a.m.
  • Tues., Sept. 19, 1 – 2:30 p.m. (318)
  • Mon., Sept. 25, 1:30 – 3 p.m.

Topics covered during the sessions include, but are not limited to:

  • Advisee information pages
  • Running and viewing a DARS audit
  • Removing advising flags
  • Viewing program/plan history
  • Viewing test scores

For more information on current advising processes, visit the KSIS for advisors web page.  See the KSIS training web page for additional classes.

If the available training sessions do not meet your schedule, please contact Fred Darkow, at fdarkow@ksu.edu or 785-532-3138, for further training options.

Master Extract Reporting in KSIS offered monthly in fall 2017

Training sessions for Master Extract Reporting in KSIS for fall 2017 are now available. The monthly sessions are only for staff who have been granted the Master Extract Reporting permission. Previous sessions were limited to one month of a term. To make the training more available for staff members, the schedule is set for one session each month.

You must have permissions set up for Master Extract Reporting in KSIS before you can take this class.

All sessions are scheduled in 306 Calvin Hall:

  • Wednesday, Sept. 26, 1:30 – 2:30p.m.
  • Friday, Oct. 6, 11 a.m – 12 p.m.
  • Wednesday, Nov. 1, 11 a.m – 12 p.m.
  • Monday, Nov. 27, 3 – 4 p.m.

Registration through HRIS is required. See Using HRIS to register for classes.

If the offered sessions do not fit your schedule, please contact the KSIS training coordinator, Fred Darkow, at fdarkow@k-state.edu to request additional classes. Attendees will be notified if a session is canceled and will be asked to register for an alternative training session.

K-State data-storage options

data storage imageby Information Technology Services

Faculty, staff, and researchers create and consume data on a daily basis. Keeping that information safe is vital, which requires good data storage to safely backup the information and to distribute data quickly when required.

K-State offers three data-storage options for storing and backing up your computer files. Each option has a unique combination of features so you can tailor your choices to your specific needs. These options are centrally supported and documented, and each is a secure mechanism for storing and retrieving your files. Continue reading “K-State data-storage options”

Faculty/staff: Keep your data safe with CrashPlan

Crash Plan imageby Information Technology Services

CrashPlan, an alternative to traditional computer backups, is available by subscription for faculty and staff. CrashPlan will back up files on your workstation, laptop or desktop computer in a continuous, invisible, uninterrupted manner, and send you a periodic report of the status of your backup. CrashPlan encrypts your data, and then backs the data up to the cloud. Continue reading “Faculty/staff: Keep your data safe with CrashPlan”

Grad students and faculty: Two ETDR walk-in seminars September-October

Two walk-in help seminars are scheduled September-October for graduate students who want faster help on thesis/dissertation formatting, Microsoft Word, and LaTeX.  Electronic Theses, Dissertations, and Reports (ETDR) sessions are scheduled:

  • Wednesday, Sept. 13 — 11:30 a.m.-1 p.m.
  • Wednesday, Oct. 18 — 11:30 a.m.-1 p.m.

Both sessions are in 407 Hale Library.  Hale 407 has Windows computers, and attendees are welcome to bring their own Mac and Windows laptops.

Topics include:

  • How to use K-State’s ETDR writing templates (Word and LaTeX)
  • Timesavers, tools, and solutions in Microsoft Word
  • Review your ETDR to meet Graduate School requirements
  • Prior publication and copyright resources
  • Automated features (Table of Contents, figure/table captions, and more)

Each session starts with an overview of ETDR resources and concludes with a question/answer period.  Leave as soon as your questions are answered, or stay and learn more about ETDR resources and using Word efficiently.

Distance students or others who cannot attend may request an ETDR meeting via Zoom webconference, in person, or by phone.  Class presentations are also available in person or via Zoom.  Use the ETDR request form (K-State eID/password required) to specify what help you need and to schedule meeting times.  Response time is 24-48 hours.

New thesis/dissertation requirements for 2017 

These changes are now mandatory for all theses, dissertations, and reports submitted in 2017 and on:

  • Title format must be in sentence case (not ALL CAPS)
  • Author name format must be in standard name format with uppercase/lowercase, as shown in KSIS records (not ALL CAPS)
  • Copyright line new format:  © Firstname Lastname 2017.

For more resources, see the ETDR website.

Change to K-State’s LISTSERV whitelisting policy

by Information Technology Services

To help ensure proper delivery of emails to your K-State Inbox, Information Technology Services (ITS) maintains an Approved or Safe Sender whitelist. A whitelist is a list of email addresses, domains, and IP addresses which will not be blocked by K-State’s spam filters.

Whitelisting introduces additional cybersecurity risks. Spammers take advantage of whitelisting which makes our K-State inboxes more susceptible to spam, phishing scams, and viruses. Spammers create spoofed emails from whitelisted email addresses, domains, and IP addresses, which will make their way to your Inbox. When you click on the spoofed emails and links, you will unknowingly expose the K-State network to viruses and harm.

Previously, email from K-State LISTSERV lists were whitelisted. Now, LISTSERV emails will go through the Spam check in Office 365, and will not be whitelisted. ITS will only whitelist emails that have a business need. The goal is to reduce K-State’s exposure to spam and allow the spam protections in Office 365 to do their job.

The whitelisting change will go into effect Oct. 2. After this date, periodically check your Junk Email folder to make sure you are not losing important, safe emails. If you are losing important emails, fill out this form to request a global settings change that will move those emails into your Inbox instead. Requests will be considered on a case-by-case basis for approval.

If you have questions, contact Greg Dressman, director of Enterprise Server Technologies, dressman@ksu.edu.

KSIS Training sessions for Fall 2017 available

KSIS training dates and times are now available for fall 2017.  Instructor-led training is available for faculty, academic advisors, and staff at no charge. However, registration through HRIS is required. See Using HRIS to register for classes.

Training for staff and faculty include the following topics:

  • Advising in KSIS
  • Class Scheduler
  • Deans Office Staff
  • Grading in KSIS
  • Master Extract Reporting
  • Processing Minors in KSIS
  • Student Records for Academic Department Staff
  • Student Records for Administrative Department Office Staff

For more information about each topic and the dates and times for training, visit the KSIS Training web page. If you have any questions or need more information, please contact Fred Darkow, KSIS Training Coordinator, at fdarkow@ksu.edu or 785-532-3138.

Manage your Outlook Inbox with the Focused Inbox feature

Microsoft continues to add features to help us manage our inboxes. They have had a feature called Clutter which is an email sorting tool that learns your email habits and then filters and moves low priority messages you typically ignore (not Junk mail) to the Clutter folder. You could help Clutter learn faster by dragging email from your Inbox to Clutter.

Microsoft is replacing the Clutter feature and switching to Focused Inbox. Once you enable the feature, your Inbox will have two tabs at the top — Focused and Other. You can teach Outlook what matters most to you by moving emails between Focused and Other, and setting overrides to make sure emails from certain senders always show up in a particular destination.

You can keep using the Clutter folder until it is no longer available or you can switch to the Focused Inbox now. Once you switch to Focused Inbox, messages will no longer be sent to your Clutter folder. Any messages already in your Clutter folder will remain there until you decide to delete or move them.

Turn on Focused Inbox in Outlook on the Web

  1. Click the Settings link.
  2. Click Display settings.
  3. On the menu, click Focused Inbox.
  4. Click Sort messages into Focused and Other.
  5. Click OK twice.

We are investigating if this will be available for the Outlook 2016 desktop client.






K-State’s Windows Software Update Service

by Information Technology Services

Make it easy to keep your computer safe with K-State’s Windows Software Update Service (WSUS). You can use WSUS to deploy and manage the distribution of the latest Microsoft product updates to K-State computers running Microsoft Windows. This service is only for K-State owned computers, and will only apply critical/security patches.

A patch is a small piece of software designed to mitigate risks or upgrade/update software. Security patches are designed to patch security holes that cause vulnerabilities within software. It is crucial for K-State’s computers to always be up-to-date on all critical/security patches so we are not vulnerable to malware attacks like the WannaCry ransomware attack that occurred in May.

The focus now is on reducing/eliminating unpatched University-owned systems and unpatched systems using the VPN to tunnel into campus. This will minimize the negative impact if a system is brought onto campus, becomes infected, and spreads the malware. ITS will continue to scan the network and block machines.

To setup WSUS, follow these step-by-step instructions. Setup will only take a couple of minutes.

If you need assistance contact your technical support staff or the IT Help Desk 785-532-7722.