Kansas State University


IT News

HRIS and KSIS monthly maintenance scheduled for June 14

HRIS, KSIS, and DARS will be unavailable from midnight – 4 a.m., Sunday, June 14. Information Technology Services will perform scheduled monthly maintenance on the systems. The maintenance will keep our systems up-to-date and secure. Once applied, the systems will be brought back up for your use. Thank you to campus for your patience as we work to maintain our IT systems.

Phishing scams asking for a text or cell number

This past week, K-Staters may have received an email that appeared to be a note from your boss, your bosses’ boss, an administrator, colleague, or even a friend with the following, “text your available number” or send your “cell phone number.”

These are scams. If you responded to the email, do the following:

  • Send the scam with headers to abuse@ksu.edu. How to send headers is available from here.
  • Alert your technical support staff that you didn’t send the email.
  • For any scam, if you have give out your eID/password, immediately change your password.

Example of phishing scam involving texting cell phone number.

If you didn’t respond, good for you for remaining vigilant. The Federal Trade Commission recommends four steps to protect from phishing:

  • Protect your computer by using security software. Find K-State’s recommendations for antivirus software on the K-State Antivirus Software page.
  • Protect your mobile phone by setting software to automatically update.
  • Protect your accounts by using multi-factor authentication.
  • Protect your data by backing it up. File storage options for safely backing up your data is available here.

Stressful times provide a perfect opportunity for scammers to catch us off guard. Don’t fall prey.

Microsoft Teams Essentials training offered during June

Microsoft Teams Essentials training is now available for the month of June. Register for the Microsoft Teams training course and learn ways to be more efficient in our teaching, learning, and remote work environments.

You can also arrange a training session for groups (departments, units, teams, etc.). Complete the group registration form if you are interested in scheduling a group training session.

Help with Microsoft Teams

A team has been created within Microsoft Teams to provide training and support for K-Staters. Sign in to Microsoft Teams and join the team using this link.

Benefits of using Microsoft Teams

  • Reduce the number of emails filling up your Inbox
  • Provides an alternative tool for web conferencing
  • Slick video/calls – without picking up a phone
  • Chat can occur in small and large groups
  • Quick turnaround time on some tasks
  • Use of Microsoft Teams does not require the use of VPN or remote desktop applications.

Reminder: May 30 is the deadline to update to Zoom 5.0

On April 27, Zoom released Zoom 5.0 which provides enhanced security for meeting data. It is required to update to this version by May 30. After May 30, you will not be able to join meetings until you run the update. Zoom releases updates frequently. As of May 26, the latest update is 5.04.

It can be installed from your desktop client or from the Zoom Download Center.

Follow the instructions below to install the update from your desktop client:

  1. Open Zoom and sign in.
  2. In the upper-right corner, click your profile.
  3. Click Check for Updates.
  4. On the Update Available window, click Update and then click Install. 
  5. Follow the installation instructions and click Close when finished.

Continue reading “Reminder: May 30 is the deadline to update to Zoom 5.0”

On-Demand Webinar: Managing Mediasite Content Storage

As this wild spring semester draws to a close, now is an excellent time to evaluate the content you have uploaded to Mediasite and remove presentations you no longer intend to use. A new on-demand Mediasite webinar, Managing Content Storage, will guide you through the process of reviewing a content storage report, archiving presentations into an offline format, and deleting unneeded or archived Mediasite content. Continue reading “On-Demand Webinar: Managing Mediasite Content Storage”

IT Update


In May, we honor our graduates, especially poignant this year, as our ceremonies are virtual and vary with each college. Congratulations to our K-State graduates. To our graduating seniors who have worked in Information Technology Services and seen it all, disruptions due to the fire on the roof of Hale and COVID-19. Hats off to all of you!

Staff changes in the Business Intelligence, Analytics, and Enterprise Applications unit under the direction of Deputy CIO Jan Elsasser are:

Darci Pottroff was named Director of Application Services. She will provide strategic and operational direction for the enterprise and administrative application systems.

Nick Austin was named Senior Director of Data Operations. He will provide strategic and operational direction for data operations and content services applications.

From March 23 – May 8, here are some quick statistics on the use of tools for remote teaching, learning, research, and outreach.

MS Teams

  • 339 K-Staters completed the training
  • 3,386 meetings were held
  • 6,217 calls were made
  • 355,487 private chats


  • 9,521 presentations were authored
  • 9.82 TB of storage was consumed
Zoom Usage Statistics – March 23 to May 8
New Users 5,115
Meetings 65,528
Participants 496,963
Meeting Minutes 23,164,661*

*May 7-highest usage Continue reading “IT Update”

Availability of Adobe Creative Cloud extended to July 6

Adobe is extending the end date for the temporary at-home access to Adobe Creative Cloud through July 6, 2020. There is no action required on your end. The access will continue automatically. For more information, view the Knowledge Base article provided by Adobe and adapted for K-State.

For additional information about software available to K-Staters and provisions extended due to COVID-19, visit the ITS Software page.

Help resources

AnyConnect VPN client to be retired June 30

Time is winding down for those of you still using the AnyConnect VPN client. As of June 30, AnyConnect will be turned off and no longer available.

Please install GlobalProtect. Once you have tested the GlobalProtect VPN and can use it, then you should uninstall AnyConnect.

For step-by-step instructions on how to install GlobalProtect, go to K-State’s VPN webpage.

Need help? For self-help, view the IT Knowledge Base articles. Need more help, contact the IT Help Desk 785-532-7722 or your local IT support staff.