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PaperCut maintenance scheduled for March 14

PaperCut maintenance is scheduled from 8 a.m. to 12 p.m. Thursday, March 14. Papercut-supported printing will be unavailable on all campuses during this time. Thank you for your patience as we work to maintain our IT systems.

PaperCut is a cross-platform print monitoring application that runs on all major operating systems and is used to print wirelessly here at K-State.

Microsoft Teams: Make your posts stand out using the announcement feature

Sometimes, your post gets lost in the flood of posts in a Microsoft Teams channel. Make your important posts stand out with an announcement post. Teams has options for dynamic backgrounds and AI-powered image generation.

  1. In a channel, click Start a post.
  2. Click the Post Type button and then click Announcement.""Note: In the bottom-right corner of the Announcement are two options. You can 1) modify the color scheme or 2) create a custom background.
  3. Click on the desired option and customize.

    Note: 
    If you are creating a custom background, you can upload an image you already have or type a description of the type of image you want.Under Explore ideas, if you hover over an image, it will display the description used to create that image. Click on the image If you would like to use that description so you can modify it or to see other images created with that description.

If you have any questions about Microsoft Teams, post your question(s) in the KSU Teams Support Team.

Impersonation phishing scam hits campus

The cybersecurity landscape is constantly evolving, making it vital to stay ahead of the curve in safeguarding digital assets. A recent phishing scam at K-State involved what is known as CEO Fraud. CEO Fraud preys on the trust and authority associated with executive positions to deceive employees into carrying out fraudulent activity. 

In this example, the scammer sent a K-State employee an email impersonating a department head, asking the staff member to download a file about a pay adjustment. Instead of clicking the link in the email, the alert employee checked with the department head to see if they had sent the email. The supervisor hadn’t sent the email. This was a scam. 

Remember: Don’t open email links or unexpected or unusual attachments, attachments from strangers or strange-looking emails. 

Any email attachment or link can carry software designed to damage or exploit your device or network. The malware will launch once you open the attachment or click the link. Vigilance and skepticism are our best defenses against impersonation scams. 

Tips to prevent becoming a victim of phishing scams: 

  • Don’t reply to a suspicious, unexpected or strange email. 
  • Be wary of emails with urgent requests for your personal or financial information or your sign-in credentials. 
  • Don’t open unexpected or unusual attachments, attachments from strangers or strange-looking emails. 
  • Don’t click links in unexpected emails, emails you suspect are fraudulent or if you don’t know the sender. 
  • Don’t click Sign In links. Go to the business website and sign in there or contact their customer service for help. 
  • Avoid filling out forms in email messages that ask for financial information. Only share credit card information via a secure website or telephone. 

If you receive a suspicious email, forward it to abuse@ksu.edu and be sure to include the email headers in your message. 

IT Service Desk spring break schedule

The IT Service Desk will have reduced hours during spring break, open from 8 a.m. to 6 p.m. March 11-15, closed March 16. Regular hours will resume on March 17.

The Media Center will be open 8 a.m. to 5 p.m. March 11-15. The IT Equipment Checkout will be closed during spring break.

You can contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library. View the IT Service Desk Hours for the spring semester.

Continue reading “IT Service Desk spring break schedule”

Free IT equipment checkout for students, faculty and staff

The Sunderland Foundation Innovation Lab offers a variety of IT equipment that students, faculty and staff can check out for free. Available equipment includes laptops, digital camcorders and cameras, projectors and more.

Equipment reservations can be made by calling 785-532-4918 or emailing
itcheckout@k-state.edu. Equipment can be picked up at the Sunderland Foundation Innovation Lab, Hale Library, Room 235.

Please bring the following with you when you come to checkout equipment:

  • Your eID
  • Your WID
  • Your K-State ID card
  • A direct phone number where you can be reached

See the Equipment Checkout website for details on policies, procedures, and available equipment. Office hours: M-F, 8 a.m. to 5 p.m.

Manhattan campus computer labs

Do you need to use a computer? Many options are available at the computing labs across K-State’s Manhattan campus.

  • Cardwell Hall Math/Physics Library — Room 105
  • College of Business Admin. — Rooms: 1052, 1053, 3112, 3114, and 3121
  • Hale Library — Located on the first, second, third, and fourth floors
  • K-State Student Union — First floor
  • Paul Weigel Library of AP Design — Room 1128, Regnier Hall
  • Sunderland Foundation Innovation Lab — First floor, Hale Library

Continue reading “Manhattan campus computer labs”

When to use K-State’s VPN

You must use a Virtual Private Network (VPN) when accessing protected proprietary and confidential data and campus resources while working offsite on an unsecured wireless network. A VPN encrypts your data so it cannot be intercepted by others using the same unprotected wireless network, such as at a hotel, airport or coffee shop. K-State’s VPN is GlobalProtect and is free for all active K-State students, faculty and staff.

Continue reading “When to use K-State’s VPN”

Hub Monitor Stations available in Hale Library

Are you working on a big project this semester and need an extra monitor? Use one of the Hub Monitor Stations in Hale Library. The stations are located throughout Hale Library: 18 on the second floor, six on the third floor and six on the fourth floor.

The stations provide a quick and valuable double monitor experience for anyone using a laptop. With a hub monitor and the USB Type-C cable, you can easily connect a device to a single screen, allowing you to multitask more effectively and increase your overall productivity. The monitors work with both Windows and Mac operating systems. The stations will also charge your connected device while you work.

The Hub Monitor Stations can be used during the Hale Library hours of operation.

Be aware of phishing scams

""Phishing scams are used by cybercriminals to trick you into sharing personal information, such as passwords, credit cards, social security and bank account numbers, by sending you fraudulent emails or directing you to a fake website. K-State and legitimate businesses will never ask for your account, personal or financial information by email. Learn what a phishing scam looks like.

Sophisticated attackers will even attempt to get you to disclose passcodes from your Duo app to bypass the protections that two-factor authentication provides. K-State will never ask you to provide a Duo passcode immediately after completing the standard login confirmation. If you are ever asked to give that in combination with your password – you are being scammed. Continue reading “Be aware of phishing scams”