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IT News

Author: Christine Doucette

Improvements made to the K-State Attendance App

The default setting in the K-State Attendance App was changed on Wednesday, Nov. 8. The default-setting change does not affect your previously logged course attendance. The change was an improvement requested by K-State instructors. Continue reading “Improvements made to the K-State Attendance App”

K-State Online October updates

by Information Technology ServicesK-State Online Info graphic

Updates to Canvas were released on Oct. 28. Canvas operates on a monthly release cycle, with features added or updated every three weeks.

To see all the new features and fixed bugs, view the complete October Release Notes. In addition to the Canvas release, Information Technology Services releases updates to services and integrations with K-State Online through the month as necessary. Continue reading “K-State Online October updates”

K-State Online Classic moves offline Dec. 15

KSOL Info

After K-State Online Classic was retired on Jan. 1, instructors could submit a request form to retrieve their course content within a few days.  That will change on Dec. 15, when all data in K-State Online Classic is permanently moved offline. Instead of a few days, it may take several weeks to retrieve any data.

Instructors, now is the time to archive any Classic content you want to keep.  Submit a request form now if you need to access and archive your old data.

Class rosters and final grades do not need to be archived from Classic because they reside permanently as records in the KSIS student information system.

If you have questions regarding the K-State Online Classic retirement, contact the IT Help Desk, phone 785-532-7722 (toll-free 800-865-6143) or email helpdesk@k-state.edu.

K-State Online October updates

by Information Technology ServicesK-State Online Info graphic

Updates to Canvas were released on Oct. 7. Canvas operates on a monthly release cycle, with features added or updated every three weeks.

To see all the new features and fixed bugs, view the complete October Release Notes. In addition to the Canvas release, Information Technology Services releases updates to services and integrations with K-State Online through the month as necessary. Continue reading “K-State Online October updates”

LISTSERV policy change goes into effect Oct. 2

by Information Technology ServicesStop Spam image

Currently, email from K-State LISTSERV mailing lists bypass Spam check procedures. Beginning Monday, Oct. 2, LISTSERV emails will go through the same Spam check in Office 365 along with the rest of our university emails. Information Technology Services (ITS) will only  bypass emails from the spam checks if a reasonable case can be made for the need. The goal is to reduce K‑State’s exposure to spam and allow the spam protections in Office 365 to do their job.

You should periodically check your Junk Email folder to make sure
you are not losing important, safe emails. After Oct. 2, be sure to

look for messages from your LISTSERV lists in your Junk Email folder. If you find any, fill out this form to request a global settings change that will move those emails from your Junk Email folder into your Inbox folder instead. Requests will be considered on a case-by-case basis for approval.

If you have questions, contact Greg Dressman, director of Enterprise Server Technologies, dressman@ksu.edu.

K-State data-storage options

data storage imageby Information Technology Services

Faculty, staff, and researchers create and consume data on a daily basis. Keeping that information safe is vital, which requires good data storage to safely backup the information and to distribute data quickly when required.

K-State offers three data-storage options for storing and backing up your computer files. Each option has a unique combination of features so you can tailor your choices to your specific needs. These options are centrally supported and documented, and each is a secure mechanism for storing and retrieving your files. Continue reading “K-State data-storage options”

Faculty/staff: Keep your data safe with CrashPlan

Crash Plan imageby Information Technology Services

CrashPlan, an alternative to traditional computer backups, is available by subscription for faculty and staff. CrashPlan will back up files on your workstation, laptop or desktop computer in a continuous, invisible, uninterrupted manner, and send you a periodic report of the status of your backup. CrashPlan encrypts your data, and then backs the data up to the cloud. Continue reading “Faculty/staff: Keep your data safe with CrashPlan”

Change to K-State’s LISTSERV whitelisting policy

by Information Technology Services

To help ensure proper delivery of emails to your K-State Inbox, Information Technology Services (ITS) maintains an Approved or Safe Sender whitelist. A whitelist is a list of email addresses, domains, and IP addresses which will not be blocked by K-State’s spam filters.

Whitelisting introduces additional cybersecurity risks. Spammers take advantage of whitelisting which makes our K-State inboxes more susceptible to spam, phishing scams, and viruses. Spammers create spoofed emails from whitelisted email addresses, domains, and IP addresses, which will make their way to your Inbox. When you click on the spoofed emails and links, you will unknowingly expose the K-State network to viruses and harm.

Previously, email from K-State LISTSERV lists were whitelisted. Now, LISTSERV emails will go through the Spam check in Office 365, and will not be whitelisted. ITS will only whitelist emails that have a business need. The goal is to reduce K-State’s exposure to spam and allow the spam protections in Office 365 to do their job.

The whitelisting change will go into effect Oct. 2. After this date, periodically check your Junk Email folder to make sure you are not losing important, safe emails. If you are losing important emails, fill out this form to request a global settings change that will move those emails into your Inbox instead. Requests will be considered on a case-by-case basis for approval.

If you have questions, contact Greg Dressman, director of Enterprise Server Technologies, dressman@ksu.edu.

K-State’s Windows Software Update Service

by Information Technology Services

Make it easy to keep your computer safe with K-State’s Windows Software Update Service (WSUS). You can use WSUS to deploy and manage the distribution of the latest Microsoft product updates to K-State computers running Microsoft Windows. This service is only for K-State owned computers, and will only apply critical/security patches.

A patch is a small piece of software designed to mitigate risks or upgrade/update software. Security patches are designed to patch security holes that cause vulnerabilities within software. It is crucial for K-State’s computers to always be up-to-date on all critical/security patches so we are not vulnerable to malware attacks like the WannaCry ransomware attack that occurred in May.

The focus now is on reducing/eliminating unpatched University-owned systems and unpatched systems using the VPN to tunnel into campus. This will minimize the negative impact if a system is brought onto campus, becomes infected, and spreads the malware. ITS will continue to scan the network and block machines.

To setup WSUS, follow these step-by-step instructions. Setup will only take a couple of minutes.

If you need assistance contact your technical support staff or the IT Help Desk 785-532-7722.

K-State Online August updates

by Information Technology ServicesK-State Online Info graphic

Updates to Canvas were released on Aug. 26. Canvas operates on a monthly release cycle, with features added or updated every three weeks.

To see all the new features and fixed bugs, view the complete August Release Notes. In addition to the Canvas release, Information Technology Services releases updates to services and integrations with K-State Online through the month as necessary. Continue reading “K-State Online August updates”