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Reminder: Email and calendar accounts moving Jan. 6 from Zimbra to Office 365

To: K-State Faculty,  Staff and Student Employees

From: IT Help Desk

This is a reminder that your email and calendar account will be moving from Zimbra to Office 365 on Jan. 6, 2014. You will sign in as usual at webmail.k-state.edu. Be sure to perform the tasks in the pre-migration checklist prior to the migration at k-state.edu/its/office365/pre-migrationContinue reading “Reminder: Email and calendar accounts moving Jan. 6 from Zimbra to Office 365”

Letter about Office 365 from Ken Stafford, CIO and associate vice provost for technology services

By Ken Stafford

Dear colleagues and students,

For the past number of months, a team of university faculty, staff and students have been working with Microsoft to begin the migration of Kansas State University email service to Office 365. This has been a major undertaking that includes changes to our authentications systems, grouping, training and providing the tools you have come to expect. Continue reading “Letter about Office 365 from Ken Stafford, CIO and associate vice provost for technology services”

Big summer projects in Information Technology Services

Summer months are when Information Technology Services (ITS) prepares for the next academic year. This summer may prove to be the busiest summer on record for ITS, and it got even busier with needed support for the NCAA regional tournament in June.

K-State hosted the NCAA Regional Baseball Tournament June 2 at Tointon Stadium
NCAA Regional baseball tournament hosted at K-State

K-State recently hosted the NCAA Manhattan regionals (June 2), and ITS staff had a mile-long to-do list in support of the  tournament, including providing wired and wireless coverage for the press during this event. ITS ran ISDN and analog lines for ESPN to support Media Broadcasting from Tointon Stadium. In the Brandeberry Complex, staff installed wired and wireless Ethernet locations. In the merchandise tent, cabling was installed to provide connections for credit card transactions.  Continue reading “Big summer projects in Information Technology Services”

Email upgrade committee analyzing survey results and finalizing report

By Melissa Morris

The email upgrade committee is finalizing its report. The committee has received positive and negative feedback about the survey of email options sent to all Kansas State University faculty, staff and students. One of the purposes of the survey was to educate the campus about the available options. While the timing for the survey was not ideal, the committee’s report is due on Dec. 20. The committee members wanted feedback to be as inclusive as possible of the K-State community.   Continue reading “Email upgrade committee analyzing survey results and finalizing report”

Email upgrade committee hosting calendar function demonstration

By Melissa Morris

The email upgrade committee will have a demonstration of the calendar functions in Google Apps for Education and Microsoft 365 from 1:30-3 p.m. today in the Big 12 Room at the K-State Student Union.

Seth Galitzer, computing and information sciences, and David Williams, housing and dining services, will be presenting the calendar functions. To ensure adequate space, please RSVP and provide any questions that you would like to see addressed in the presentation to https://surveys.ksu.edu/TS?offeringId=202278.

(Editor’s note: Reprinted from K-State Today’s article published Dec. 12, 2012.)

Email slowness and outage result of hardware failure

By Ken Stafford

K-State’s email service provider, Merit, experienced a hardware failure Thursday, Sept 27. While many of the mail stores are back up, they will continue through this morning to restore the remaining data.

Multiple disc drives failed in Merit’s storage area network environment that required restoring data onto new drives.  Continue reading “Email slowness and outage result of hardware failure”

Apple OS X Mountain Lion Calendar app compatibility issues, workaround with Zimbra

iTAC staff and others on campus found a compatibility issue with the native Apple OS X Mountain Lion Calendar app and Zimbra. When you try to add or update appointments using the Calendar app, you get an error and it will not sync the appointment to Zimbra. When you click the revert-to-server button on the error, it deletes the appointments.

Continue reading “Apple OS X Mountain Lion Calendar app compatibility issues, workaround with Zimbra”

IT Solutions: Setting up out-of-office messages in Zimbra

Question: I would like to set up an Out-of-Office message in Zimbra to automatically reply to people who send me messages while I am on vacation or away for an extended period of time. However, I don’t want the auto-reply message to be sent to every email address. Is there a way to customize Auto-Reply with a filter to keep my vacation notice from being sent to certain senders such as LISTSERV(s)?

The auto-reply feature is designed to notify all senders that you have received their email but are unavailable to respond during a specified timeframe. The feature sends a message to each sender only once a week, no matter how many messages they email you during your designated away period. Unfortunately, with Zimbra, filters are not processed before the auto-reply feature, so filtering messages will not redirect messages away from your primary inbox before the out-of-office message is sent to your sender. For this reason, creating filters is not recommended as a solution.

Continue reading “IT Solutions: Setting up out-of-office messages in Zimbra”

IT Solutions: Sharing Briefcase folders: Step-By-Step

Question: How do I use Zimbra Briefcase to share folders with others?

The “Briefcase” sharing feature of Zimbra webmail allows you to give other users permission to view files in your Briefcase, even if they do not have a K-State account. Below are step-by-step instructions to quickly share information with others.

Sharing a Briefcase folder

1.  In Zimbra webmail, click the Briefcase tab.

Briefcase tab in Zimbra webmail

2.  Right-click the folder you want to share and then click Share Folder.

Continue reading “IT Solutions: Sharing Briefcase folders: Step-By-Step”