Computing and Telecommunications Services will switch voicemail systems from Audix to Modular Messaging Jan. 8, 2010. Modular Messaging offers users the advantages of accessing voicemail messages not only through traditional dial-in, but also through the Web or by using an IMAP-configured e-mail client.
The voicemail phone number is not changing with this transition. Users will continue to access voicemail by dialing the same phone number they have always used to retrieve voicemail, 2-2300 (on-campus) or 785-532-2300 (off-campus).
After the transition, all unread and saved messages on Audix will be available for retrieval and playback by dialing 2-0000 (on-campus) or (785) 532-0000 (off-campus).
The Modular Messaging system will make it unnecessary to use the Message Manager application, as users will be able to access messages via the Web or with an IMAP-configured e-mail client. (To learn how, see the Voicemail website.) Billing for Message Manager will be cancelled automatically, starting Jan. 1.
If you like, you can set up your new Modular Messaging voicemail with a password and voice recording before the Jan. 8 transition. You will still need to use Audix until the transition, but you will not be required to set up your Modular Messaging voicemail once the transition occurs.
If you choose not to set up your Modular Messaging voicemail password and voice recording before Jan. 8, you will be prompted to do so when you access your voicemail after the transition.
How to set up your voicemail prior to Jan. 8
- If using an on-campus phone, dial 2-0000. If using an off campus phone, dial (785) 532-0000.
- When you log in it will ask you for a password. This password is NOT your existing Audix password. The initial password will be 99, followed by the last four digits of the extension. For instance, if an extension with voicemail is 2-7001, enter the password as 997001.
- Modular Messaging will walk you through the steps to change your password.
Password guidelines
- Passwords cannot begin with 0
- Passwords must be at least 6 digits
- Passwords cannot be consecutive numbers, such as 123456
- Passwords cannot be a repeating number, such as 111111
- Modular Messaging will walk you through the steps to record your name.
- Your voicemail will now be ready for use after the voicemail transition Jan. 8. You will continue accessing your voicemail by dialing 2-2300 from an on-campus phone or 785-532-2300 from an off-campus phone.
For more information on the voicemail transition, including how to access your voicemail from the Web and how to set up an IMAP account to access voicemail, see www.k-state.edu/its/voicemail.
