As originally announced in January, support for the Mediasite Desktop Recorder (MDR) software will end on June 30. Mediasite users are encouraged to instead use the free MDR replacement called Mediasite Mosaic.
Mosaic can capture your computer screen, webcam, and microphone into a Mediasite presentation. Additionally, it can import and upload other existing videos stored on your computer to Mediasite and allow you to preview your captures before uploading, among other useful features. Mosaic is available for free inside the MyMediasite web portal.
The aging Mediasite Desktop Recorder software is already operating under a limited support status and is incapable of running on the current macOS version. After June 30, manufacturer and university support for the product will cease. Sonic Foundry, the company responsible for Mediasite, has confirmed Mediasite Desktop Recorder will not work with a future release of the Mediasite platform.
Frequently asked questions
Can I continue using Mediasite Desktop Recorder after June 30?
Presumably, yes, the software will continue to function for an unspecified period beyond June 30. However, using MDR after June 30 will be unsupported, and technical support will not assist with any issues. MDR will not work with the upcoming version of the Mediasite Video Platform, for which a release date has not been set.
Will existing recordings uploaded from Mediasite Desktop Recorder continue to work in Mediasite?
Yes, existing content created with MDR will continue to function on the Mediasite Video Platform.
Can my computer run Mediasite Mosaic?
Mosaic is supported on Apple macOS 10.15 Catalina and higher and on Microsoft Windows 10 17763.0 or higher. If you have an older operating system, you should consult your system administrator and consider upgrading.
Will installing Mediasite Mosaic uninstall Mediasite Desktop Recorder?
No. As a best practice, it is recommended you uninstall Mediasite Desktop Recorder before installing Mediasite Mosaic.
Where can I find help concerning Mediasite Mosaic?
K-State’s Mediasite website offers a collection of helpful resources for the Mediasite platform and its tools, including links to the manufacturer’s tutorial for installing and using Mosaic, as well as the software product’s official documentation. Additional assistance is available via the K-State IT Help Desk.
