The IT Service Desk, IT Equipment Checkout, and Media Center will have reduced hours during winter break beginning Dec. 17.
Need help? Contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.
Regular IT Service Desk Hours will resume on Jan. 14, 2024.
IT Service Desk holiday hours
| Date | Chat, Phone, or Walk-in | Phone only |
| Dec. 17 | Closed | 1–8 p.m. |
| Dec. 18-21 | 8 a.m.–6 p.m. | 6-8 p.m. |
| Dec. 22 | 8 a.m.–6 p.m. | Closed |
| Dec. 23-25 | Closed | Closed |
| Dec. 26-29 | Closed | 8 a.m.– 6 p.m. |
| Dec. 30-Jan.1 | Closed | Closed |
| Jan. 2-4 | 8 a.m.–6 p.m. | 6-8 p.m. |
| Jan. 5 | 8 a.m.–6 p.m. | Closed |
| Jan. 6 | Closed | Closed |
| Jan. 7 | Closed | 1–8 p.m. |
| Jan. 8-11 | 8 a.m.–6 p.m. | 6-8 p.m. |
| Jan. 12 | 8 a.m.–6 p.m. | Closed |
| Jan. 13 | Closed | Closed |
Are you looking for self-help?
IT Knowledge Base
The IT Knowledge Base is a collection of all IT information in a single, easily accessible knowledge base that provides a one-stop-shop for customer self-service, including:
- Timely information
- Enhanced search capabilities
- Improved accessibility
IT Website
The IT Website makes it easier to find information with an overall improved user experience, including:
- Simplified and easier-to-navigate layout
- Instant access to updated information
- Enhanced communication about training opportunities
- Integration with TeamDynamix for IT Service and Project Management
