The IT Service Desk, Equipment Checkout and the Media Studio will begin their summer schedules on Sunday, May 12.
IT Service Desk Summer Schedule
- Monday-Thursday, 8 a.m.-8 p.m. (all services)
- Friday, 8 a.m.-6 p.m. (all services)
- Saturday, 1-6 p.m. (phone and chat only)
- Sunday – 1-6 p.m. (all services)
The Equipment Checkout and the Media Studio, including the Sunderland Foundation Innovation Lab, will be open from 8 a.m.-5 p.m., Monday -Friday.
The IT Service Desk, Equipment Checkout and Media Studio will be closed on Monday, May 27, in observance of Memorial Day and Thursday, July 4, in observance of Independence Day.
You can contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library. View the IT Service Desk Hours for the summer semester.
Are you looking for self-help?
IT Knowledge Base
The IT Knowledge Base is a collection of all IT information in a single, easily accessible knowledge base that provides a one-stop-shop for customer self-service, including:
- Timely information
- Enhanced search capabilities
- Improved accessibility
IT Website
The IT Website makes it easier to find information with an overall improved user experience, including:
- Simplified and easier-to-navigate layout
- Instant access to updated information
- Enhanced communication about training opportunities
- Integration with TeamDynamix for IT Service and Project Management
