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Q/A: Parents' IT questions at New Student Orientation

Q. My student just got their eID. How soon will it be activated?
Almost immediately.

Q. How many students are using laptops in classes?

  • In the residence halls, about 98 percent of students have laptops.
  • Less than 25 percent of K-State students overall are using laptops in classes.
  • More students are starting to use laptops in K-State’s technology classrooms.

Q. Will K-State faculty/staff ever ask for my student’s eID password?
Never in an e-mail, and only rarely under other circumstances. The IT Help Desk or any IT staff member would only ask for the password as a last resort or in an extreme situation to get the user up and running as soon as possible — and only when the user has initiated the request for help.

Q. How are security cables used to protect laptops?
Most laptops have a small slot where the locking security cable can be inserted (the cable is then fastened to furniture or some immovable or bulky object). The metal lock spreads out inside the laptop and cannot be removed even by force.  When choosing a lock, the choices are either keyed or combination locks. Keep in mind that keys can get lost, and combination locks will eventually wear out.

Q. Where can students buy new computers in Manhattan?
Stores that sell new computers in this area include the Union Computer Store, Best Buy, Staples, and Fox Business Systems. For more resources, check the Yellow Pages in the Manhattan phonebook, and don’t forget online resources like academicsuperstore.com, which offers academic discounts and requires a “.edu” e-mail address.

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About Betsy Edwards

• Web/information specialist in Information Technology Services • Editor/writer, K-State IT communications • IT News blog moderator • ETDR specialist