The IT Knowledge Base is a published collection of documentation that includes answers to frequently asked questions, how-to guides, and troubleshooting instructions. The Knowledge Base is designed to make it easy for K-Staters to find solutions to their problems without asking for help.
Collecting all IT information in a single, easily accessible knowledge base provides a one-stop-shop for customer self-service, including:
- Timely information
- Enhanced search capabilities
- Improved accessibility
Need help? Contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.
